JCPenney

Title: Salon Sales and Education Training - Los Angeles, CA Location: Los Angeles United States - Corporate Positions - 8585 Job Description Overview The Salon Sales and Education Trainer is responsible for driving sales growth by providing exceptional training, education, and support to store teams. This role combines sales strategy, product and service education, and team motivation to ensure the success of the JCPENNEY Salon. This is a remote position; however, candidates must be based in the greater Los Angeles area. Sales Performance: - Achieve monthly, quarterly and annual sales goals for stores as assigned. Achieve all new launch product/service sales goals. - Identify growth opportunities and propose initiatives to drive revenue. - Development and oversight of focus door and business driving strategies for their assigned stores. - Manage weekly and monthly business recap of territory to highlight sales and training opportunities to drive business. - Reviews targeted sales reports in conjunction with training plans to identify coaching/mentoring opportunities. Create store specific action plans for training and education needs to increase rank in doors for territory. - Completes Sales & Education Trainer Recap form after each store visit; distributes to SM or Supervisor Leading Salon, GM, FM, DM and reporting manager. - Monthly and Quarterly review of business results and team performance with Sr Sales and Education Trainer Education and Training: - Responsible for delivering all Salon in-store training and education. Must be strategic and create localized approach to drive business in territory and understand and articulate all Salon strategies, initiatives, and direction for the overall business. - Reviews & evaluates participant skill development during training and makes additional training recommendations to store leadership as needed. - Coach and develop people in conjunction with a distance learning model, deliver technical skills, workshops, and facilitate classes for associates. Inspire staff to continue growing training initiatives for Return of Investment. Ensure all selling staff can both understand the technical aspects of the brand and simply explain it to their customers. - Stays up to date with salon and service trends, styles through social media, industry publications and communications. Participates in on-going technical skills development through company and vendor-provided training and skill practice for total Salon. Operational Excellence: - Ensure store consistency around core operational standards, visual merchandising standards, set execution, and brand launches - Leads Salon Managers to effectively execute all business-related strategies including Customer experience, selling protocols and productivity, merchandise presentation, operational process, and event execution. Customer Experience: - Manage and oversee all brand launch events and designated brand events through education and planning with the store team. Responsible to achieve event goal plans across territory. Provide sales support during events. Weekend in-store support required for events and master classes. - Plan and manage masterclass events to drive awareness, excitement and sales. Manages workshop environment to ensure a quality learning experience. Talent: - Partners with store GM and Beauty Field Manager on any staffing needs. Provides feedback to GM when a staffing issue is presented such as inability to build sales through services, lack of artistry, unwillingness/ inability to improve after education has been provided - Listens, responds, and acts upon associate concerns in a timely manner and collaborates with appropriate leaders and partners as needed. Business Performance: - Licensed Cosmetologist with strong technical and artistic expertise - Role requires up to 80% travel. Role requires weekend shifts during the year. Present in stores a minimum of 4 days each week, with 1 office day per week - Establish and develop strong partnerships in stores organization to influence participation and positive sales outcomes. Relationships include Beauty and Salon Teams, GM, DM, Pro Team, and Field Manager - Manages controllable expenses for travel and training supplies. - Complete all reporting in a timely manner (expenses, sales reports, training recaps, etc.) - Develop call cycle/calendar 2x month for the entire territory including Beauty Manager/Supervisor r; share access to visit schedules with Store General Manager - Communicate at least once monthly with all stores within territory to review objectives vs. performance Excel, Word, and PowerPoint skills required. Outstanding oral and written communication, along with strong facilitation skills Core Competencies & Accomplishments: - Strong in-field presence; lead by example through selling and training - Goal driven with an ability to multi-task - Creative and resourceful for events - Creative in the training of product and motivation of daily/weekly objectives - Strong interpersonal, organizational, and communication skills - Enthusiastic, friendly, positive energy with exceptional customer service and presentation skills What you get: You are eligible for bonus under the Management Incentive Plan. If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on merchandise at all Catalyst Brands. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. ABOUT CATALYST BRANDS Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica. Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond. #storeswrap Pay Range USD $70,300.00 - USD $70,300.00 /Yr.

Title: Territory Manager Salon Beauty Location: Phoenix, Arizona United States Work Type: Remote Job ID: 8462 Job Description: This is a remote position; however, candidates must be based in the Phoenix market. The Territory Manager is responsible for driving sales, expanding market share, executing operational excellence, and building strong relationships with all store/district partners within a defined geographic territory. This role requires a deep understanding of strategic sales driving tactics in the beauty industry, salon operations, and maintaining profitable Operating Statements. Territory Managers will serve as a brand ambassador, providing coaching, performance management guidance, promotional support, and operational leadership. They will also ensure adherence to brand standards and offer strategic insights to help maximize sales potential at each location. Key Responsibilities: Business Performance - Reviews targeted reports and business processes to identify sales, profit and productivity opportunities across assigned Territory. - Develops Plans to maximize performance. Monitors results on a weekly, monthly and quarterly basis. - Leverages District Manager relationships to communicate key initiatives and drive accountability. Communicating with district leaders on a consistent basis. - Provides regular territory performance insights at key intervals (weekly, monthly, and quarterly), including during peak events and weekends, to drive alignment and support business priorities. - Ability to present business reviews at a district, regional and executive level. Team Development - Builds the leadership capabilities of the Beauty Team through coaching and feedback; partners with Store Leadership to address development needs and elevate engagement/retention. - Ensures partnership with Recruiters, GM and district leader to proactively manage talent pipelines and anticipate staffing needs. - Works with DM and GM to ensure sales driving coverage is in place at each location without directly owning store level scheduling. - Provides ongoing support, feedback and mentorship to enhance performance and growth. Team Leadership - Understands and articulates all Beauty and Salon strategies, initiatives and direction directly to district teams on a weekly basis. - Communicate clear goals and align the team with a compelling vision that connects their work to a greater purpose. - Maintains a consistent and purposeful visit cadence to drive engagement, provide support, and ensure accountability effectively manages time and travel by strategically prioritizing store visits based on performance trends, business opportunities and operational needs- maximizing impact on sales growth team development and overall territory success. - Attending district and regional calls to deliver clear and concise messages around company initiatives. Encouraging team collaboration with other departments to enhance communication and execution. Pay Range USD $81,000.00 - USD $135,000.00 /Yr.

Overview Role Summary: The Analyst will be responsible for supporting third-party sellers to optimize marketplace performance on JCP Platform. This role focuses on seller onboarding, performance optimization, issue resolution, and strategic support to enhance seller success and marketplace growth. Key Responsibilities: - Seller Evaluation, Onboarding & Support - Guide new sellers through onboarding, item setup, and catalog optimization. - Ensure compliance with marketplace policies and listing standards. - Provide proactive support to resolve seller issues and improve experience. - Performance Analysis & Optimization - Monitor seller performance metrics (GMV, conversion, fulfillment, etc.). - Analyze traffic, sales, and operational data to identify growth opportunities. - Recommend actions to improve discoverability, offer quality, and account health. - Collaborate with cross-functional teams (Product, Tech, Customer Success) to streamline seller operations. - Maintain scalable support systems and documentation. - Support business development efforts by identifying high-potential sellers. - Contribute to marketplace strategy through insights and feedback loops. - Advocate for seller needs and platform enhancements. Qualifications: - Bachelor’s degree in Business, Analytics, Computer Science, or related field. - 3–5 years of experience in marketplace operations, seller support, or analytics. - Strong communication and stakeholder management skills. - Ability to work independently in a fast-paced, remote environment. Preferred Skills: - Experience managing large catalogs (10K+ SKUs). - Worked US seller support marketplace. - Knowledge of service management frameworks. Pay Range INR ₹0.00 - INR ₹0.00 /Yr.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Continuous monitoring of the network call flow using Genesys, AT&T Call Attempt Monitor, NOC Real Time Displays, Enterprise Platform, Spectrum Real Time Display and Voice Tone Analyzer - Compile and analyze call flow trend graphs and statistics - Communicate business impacting trends - Adjust routing thresholds/parameters accordingly to maintain individual center efficiencies and support customer service levels - Compile and maintain accurate reports - Maintain logs of trouble reports - Problem resolution with IT, home office support and outside vendors - Perform other related tasks, as assigned Qualifications - Requires a minimum of 6 months call center experience - Remote, work-from-home requires associates to personally maintain high speed internet connectivity minimum of 20 Mbps download and 1.5 Mbps upload and have a designated workspace free from noise and distraction - Ability to be scheduled to work during day/night/weekend/holiday shifts - Proficient knowledge of Windows, Excel, Word and other Microsoft business applications - Requires the ability to work, problem solve and make decisions without direct supervision - Above average written and oral communication skills - Resilient and adept to managing effectively through change on a consistent basis - Detail-oriented with solid organizational skills - Customer Focus, Embrace Accountability, Strategic Thinking, Drive Execution, Collaborate Effectively, Cultivate Learning Benefits - Fast-paced and energetic professional work environment - Competitive benefits package including medical, dental, vision, term life insurance, paid vacation/holidays - 401(k) Savings Plan with company match for eligible associates - Generous associate discount on JCPenney merchandise Company Description JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. - Offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands - Provides personal services including salon, portrait and optical - Serves customers where, when and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico - Celebrates over 120 years as an iconic American brand Pay Range USD $21.00 - USD $25.00 /Hr.

The Legal Property Sr. Specialist is a remote role that works under the supervision of multiple attorneys, performing all legal assistance and/or paralegal functions related to the Company’s real estate portfolio. Gathers factual information relative to real estate issues, providing general assistance to attorneys, and prepares summaries of factual findings, legal research, and/or sequential and chronological events for attorneys. Evaluates incoming documentation and data relating to real estate issues, determines appropriate course of action to be taken and implements strategy after consultation with responsible attorney. Handles general inquiries relating to real estate matter status and/or acts in a liaison relationship within the organization to facilitate efficient workflow in legal matters or projects. Undertakes basic legal work and prepares reports or drafts correspondence or documents for attorney review. Maintains a thorough understanding of all aspects of the department’s work and its context in the organization as a whole, and stays up to date with changes in laws and procedures, specifically relating to the real estate practice area. Works with Property Development department regarding procedures, processes and/or projects related to legal matters, as required and appropriate to obtain information and data, and to ensure adherence to legal requirements. May provide back-up support to other Legal Associates.