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Project Coordinator
Location
United States
Posted
2 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Project Coordinator
BeyondTrust
Role Description Supports the delivery of customer implementation projects by coordinating setup activities, tracking progress, and facilitating communication across internal teams and client stakeholders. Works directly with clients and project teams to assist with onboarding activities, manage access coordination, support data-related tasks, document processes, and help facilitate or coordinate training sessions for users. Tracks project tasks, timelines, and deliverables, ensuring accurate documentation and clear communication throughout the project lifecycle. Identifies and documents project issues or risks and escalates them to project managers or technical teams for resolution. Captures client feedback and helps drive continuous improvement of processes, documentation, and service delivery. Provides coordination support for both remote and on-site implementations as needed. Qualifications - Bachelor’s degree or equivalent experience - 0–2 years of experience in project coordination, customer support, or administrative roles - Strong organizational and time management skills - Excellent written and verbal communication skills - Ability to manage multiple tasks and priorities in a fast-paced environment - Basic understanding of project management concepts - Ability to collaborate effectively with cross-functional teams - Willingness to learn new systems, tools, and processes - Proficiency with Microsoft Office 365 tools Requirements - Support multiple concurrent customer implementation projects - Track and maintain project plans, timelines, and key milestones - Coordinate meetings, capture notes, and track action items and owners - Communicate project status, updates, and next steps to customers and internal teams - Assist with onboarding activities including access setup and scheduling for clients - Support documentation of project processes, workflows, and deliverables - Track project risks, issues, and dependencies; escalate as needed - Coordinate with technical and non-technical teams to support issue resolution - Maintain accurate project records in internal systems - Support continuous improvement efforts through documentation and feedback Benefits - Diversity and Inclusion as guiding values - Supportive culture for employee growth and development
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