Role Description This is your chance to be on our Development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfolio! On the Owner Relations and Management Contract Services team reporting to the Vice President, Owner Relations and Management Contract Services, you will play a key role in retaining and increasing fee EBITDA by: - Negotiating management agreement renewals and relicensing. - Resolving high-priority owner issues. - Cultivating relationships with key ownership groups. - Managing the transition process for all managed hotel sale transactions. What you'll do during a typical day: - Negotiate the renewal of management agreements and relicensing. - Provide support to resolve owner-related issues, reviewing management contracts with legal and VP assistance to settle disputes and addressing owner-reported concerns. - Manage the hotel transition process for all managed hotels, ensuring seamless transitions, with all parties, and compliance with legal agreements. - Analyze purchase, sales and management agreements, mitigate risks, and refine procedures. How you'll collaborate with others: - Serve as the primary liaison between Ownership, Buyers, 3rd party Managers and Hilton Corporate departments involved in the hotel transition, agreement renewals and issue resolutions. - Develop owner relationships through strategic meetings, orientations, and webinars, including conducting owner orientation meetings and webinars, preparing updated presentations, and scheduling key owner meetings throughout the year. Projects you'll take ownership of: - Drive the completion of critical actions to support smooth and successful transitions or transactions, while continuously refining and improving processes in place. - Provide analysis on NPV of new agreement terms, negotiated franchise deals, forecasts, budgets, hotel trends, hotels at risk for cash shortages and lender defaults. - Identify performance triggers and provide recommendations to mitigate risks and exposure. Qualifications - Seven (7) years of work experience. - Five (5) years of work experience in the hospitality industry. - Knowledge of hotel operations, market demand, hotel capital expenditures, and hotel financial processes. - Experience resolving Owner-related issues. - Experience reviewing and negotiating agreements. - Travel up to 50%. Requirements - Diverse experiences including Hotel Real Estate, Hotel Operations, and Sales & Marketing, especially in the full service/upscale segment. - Knowledge of management and franchising agreements, real estate terminology, and transactions. - Demonstrated managerial and relationship building skills. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description The Director of Account Management serves as the primary relationship owner and strategic advisor for assigned pharmaceutical manufacturer clients, focusing on manufacturers commercializing products in rare disease, orphan drug, oncology, and durable medical equipment (DME) categories. This individual is responsible for the end-to-end client relationship — from program inception through ongoing execution — working at the intersection of patient services, market access strategy, and reimbursement operations. The Director will represent Elusa Health's full suite of hub services including: - Reimbursement support - Prior authorization management - Patient affordability programs - Copay assistance - Verification & Financial Resource Management (VFRM) solutions As a senior client-facing leader, this role requires the ability to engage credibly with manufacturer stakeholders at all levels, from field-level program liaisons to VP and C-suite executives focused on commercial strategy and brand performance. Qualifications - 8+ years in pharmaceutical services, hub services, or market access - Direct account management or client services experience - Deep familiarity with reimbursement operations and payer channels - Experience supporting rare, orphan, oncology, or DME products - Proven ability to manage senior pharma manufacturer relationships - Strong command of copay, VFRM, and affordability program models - Executive-level communication and presentation skills - Bachelor's degree required Requirements - Prior experience at a patient services hub or specialty pharmacy - Familiarity with specialty distribution and limited distribution networks - Knowledge of field reimbursement and patient support program design - Experience with OIG compliance frameworks and patient assistance programs - Proficiency in Salesforce or equivalent CRM platforms - MBA or advanced degree in healthcare/business - Experience with product launch reimbursement planning - Comfort with P&L awareness and contract negotiation Benefits - Elusa Health is an equal opportunity employer. - We are committed to building a diverse team that reflects the patient populations we serve. - All qualified applicants will receive consideration without regard to race, color, religion, gender, disability, age, veteran status, or other protected classifications.

• Develop and oversee the overarching digital roadmap for the Party at the Polls program, including ads, events, email, SMS, social media, and web. • Directly manage the email strategy, including list segmentation, automation, and editing in collaboration with the Associate Director of Digital Engagement. • Vision and project manage the Party at the Polls website, ensuring a seamless user experience for voters and partners. • Collaborate with the Digital Content Manager to set the strategy for how Party at the Polls shows up on When We All Vote’s social platforms. • Develop comprehensive digital toolkits for community partners, providing them with the assets and guidance needed to activate their local networks. • Provide technical assistance to partners to help them promote their parties using digital platforms. • Oversee the video strategy for Party at the Polls, ensuring high-quality storytelling that highlights flagship events and partner success stories. • Stay up-to-date with current trends and techniques, sharing information and inspiration with digital team members. • Serve as the editor for all direct voter contact materials, ensuring tone, brand consistency, and clarity. • Analyze digital performance metrics and update strategy based on real-time voter and partner behavior. • Lead the digital promotion strategy for flagship events, coordinating across email, ads, SMS, and web to drive attendance and engagement. • Other reasonable and related duties as assigned.

• getting a customer live is just the beginning; adopt, embed, and expand the Pluralsight Platform inside their organization • build and scale the team, systems, and playbooks for new customers to become power users • end-to-end delivery model including milestone tracking and seamless handoff to Customer Success • define, document, and continuously improve implementation and adoption standards tailored to customers • identify where technology or process redesign can improve efficiency • recruit, develop, and retain Implementation & Adoption professionals • senior point of contact for complex onboarding and adoption engagements • co-design adoption strategies and handoff experiences with Customer Success • evaluate and build new implementation and adoption offerings