Simplistic logo
Simplistic

Founding Shopify Plus Partner → Helping e-commerce brands with creative, development, and revenue optimization

Vice President, Account Management

Account ManagerSalesFull TimeRemoteLeadTeam 51-200Since 2013H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 20 moreAll locations: Arizona | California | Colorado | Connecticut | District Of Columbia | Florida | Illinois | Kansas | New Jersey | New York | North Carolina | Oklahoma | Maryland | Massachusetts | Michigan | Mississippi | Missouri | Texas | Utah | Virginia | Washington

Posted

20 hours ago

Salary

$175K - $190K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Vice President, Account Management

Simplistic

• Build and scale the Account Management function • Design and implement Simplistic's Account Management operating model • Establish scalable processes, playbooks, reporting, and tools • Create account health frameworks and performance metrics • Develop and continuously improve systems that support long-term client success and revenue expansion • Recruit, coach, and retain a high-performing team of Account Directors • Establish clear performance expectations and development opportunities • Provide ongoing coaching around account planning and client leadership • Drive revenue growth across existing accounts • Manage account expansion and growth targets • Identify opportunities for both horizontal and linear growth • Partner closely with Business Development and Sales teams • Lead strategic business reviews and quarterly business reviews for key clients • Build and maintain relationships with executive stakeholders • Act as a trusted advisor and connect Account Management to Delivery

Job Requirements

  • 10+ years of experience in Account Management, Client Services, Business Development, Consulting, Agency Services, or related client-facing commercial roles
  • Proven experience leading and developing Account Management, Client Success, or Client Services teams
  • Demonstrated success managing enterprise-level client relationships and driving revenue growth through account expansion
  • Strong understanding of account planning, client retention, cross-sell strategies, and executive relationship management
  • Experience building processes, systems, and operating frameworks that support scalable growth
  • Ability to navigate complex client environments and influence multiple stakeholder groups
  • Experience in eCommerce, digital consulting, digital transformation, or agency environments utilizing Shopify/Shopify Plus ecosystem
  • Experience supporting PE-backed, high-growth, or rapidly scaling organizations
  • Familiarity with commercial forecasting, account profitability analysis, and strategic planning

Benefits

  • Best-in-class service and thought partnerships
  • Equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status
  • Transparency in compensation

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