Role Description As our Strategic Partnership Relations Manager, you'll manage the complete partner lifecycle—from onboarding and relationship development through strategic planning, communication, performance reviews, expansion opportunities, and long-term success. You'll work closely with Executive Leadership, Marketing, Sales, Product, Operations, Customer Success, and external partners to ensure every partnership delivers meaningful value. This is an AI-first relationship leadership role. You'll actively leverage AI to improve communication, meeting preparation, documentation, reporting, relationship intelligence, account planning, and operational efficiency. What You'll Be Doing - Partnership Management - Build and maintain long-term strategic partnerships. - Lead regular partner meetings. - Develop relationship plans. - Coordinate partnership initiatives. - Identify growth opportunities. - Resolve challenges proactively. - Business Development - Identify new strategic partnership opportunities. - Evaluate potential collaborators. - Support partnership proposals. - Coordinate onboarding. - Expand existing relationships. - AI-First Relationship Management - Leverage AI to improve: - Meeting preparation - Communication - Relationship insights - Documentation - Reporting - Follow-up - Account planning - Workflow optimization - Knowledge management - Strategic recommendations - Cross-Functional Collaboration - Partner closely with: - Executive Leadership - Sales - Marketing - Operations - Product - Customer Success - Finance - Continuous Improvement - Strengthen partner engagement. - Improve communication. - Increase partner satisfaction. - Identify new opportunities. - Improve internal partnership processes. - Continuously strengthen Human Intelligence's partnership ecosystem. Qualifications - 5+ years of experience in Partnerships, Business Development, Account Management, Customer Success, Relationship Management, or Strategic Alliances. - Demonstrated experience managing executive-level relationships. - Excellent negotiation and stakeholder management skills. - Outstanding written and verbal English communication skills. - Strong commercial awareness. - Excellent organizational capability. - Experience using CRM platforms. - Exceptional attention to detail. - Ability to work independently within a fully remote environment. Requirements - Experience using AI for: - Partner research - Meeting preparation - Proposal writing - CRM management - Follow-up communication - Documentation - Reporting - Strategic planning - Opportunity identification - Workflow optimization - Experience using ChatGPT and modern AI productivity platforms is expected. Benefits - Employment Type: Independent Contractor - Location: Fully Remote - Monthly Base Compensation: USD $750–$1,000 per month, depending on your partnership management experience, communication capability, commercial thinking, AI proficiency, and overall alignment with the role. - Performance Incentives: Monthly KPI and performance incentives based on partnership growth, relationship quality, strategic initiatives launched, partner satisfaction, commercial outcomes, and overall business contribution. Company Description At Human Intelligence, we're building a future where artificial intelligence helps people better understand themselves, better understand each other, and ultimately create a happier, healthier, and more connected world. Everything we build is designed to improve people's lives through better understanding, healthier relationships, smarter decision-making, education, healthcare, business transformation, and human performance. Our partnerships are one of the most important ways we expand our global impact.

• Identify and evaluate audiobook catalogs from independent authors, hybrid publishers, independent presses, and distribution partners that will resonate with Spotify listeners. • Negotiate audiobook licensing agreements and commercial partnerships that create long-term value for Spotify and our publishing partners. • Build trusted relationships across a diverse portfolio of independent publishers, distributors, and authors, serving as their primary strategic contact. • Develop creative partnership structures that support sustainable growth while meeting the evolving needs of creators and publishing businesses. • Use market insights, performance analytics, and commercial data to inform acquisition strategies and identify new partnership opportunities. • Partner with creators and publishers to optimize catalog performance, improve discoverability, and resolve operational challenges. • Collaborate closely with Product, Editorial, Growth, Operations, Finance, and other cross-functional teams to improve partner experience and support Spotify's audiobook strategy. • Advocate internally for the needs of independent creators and publishers, helping shape future product capabilities and strategic initiatives. • Contribute to initiatives focused on catalog expansion, subscriber value, listening growth, operational excellence, and blended cost per content hour (CPCH) optimization.

• Betreuung und Weiterentwicklung bestehender Schlüsselkunden sowie Aufbau langfristiger Partnerschaften. • Identifikation von Umsatzpotenzialen innerhalb bestehender Kundenbeziehungen und nachhaltiger Ausbau des Kundenportfolios. • Erkennung neuer Projektchancen bei Bestandskunden und Begleitung bis zum erfolgreichen Abschluss. • Kalkulation und Erstellung technisch sowie wirtschaftlich fundierter Angebote. • Zentrale Ansprechperson für technische und kaufmännische Fragestellungen auf Kundenseite. • Koordination von Kundenanforderungen mit Engineering, Fertigung, Einkauf und Quality. • Begleitung der Bearbeitung von Reklamationen gemeinsam mit internen Fachbereichen. • Aktive Mitarbeit an Umsatzplanung, Forecasts und Budgetprozessen. • Analyse von Marktbewegungen, Erkennung relevanter Trends und Durchführung regelmäßiger Kundentermine im DACH Raum.

• Develop and implement strategies to increase the average deal size through initial needs assessment, identifying opportunities for upselling and cross-selling to maximize revenue. • Build and maintain strong relationships during the customer lifecycle with C-suite contacts. • Conduct face-to-face meetings with clients to understand their needs and present solutions. • Focus on selling VEEAM software solutions and have working knowledge of our Alliance Partner solutions and ecosystem • Travel: Willing to travel 50% of the time for customer and partner meetings. • Develop a deep comprehension of customer's business and competitive landscape • Negotiate favorable pricing and business terms with large commercial enterprises by selling value, TCO, and ROI • Demonstrate resourcefulness when faced with challenges that defy an easy solution • Have intuitive sense of necessary steps to close business and gain customer validation • Maintain exceptional working relationships with channel partners to identify potential new sales opportunities • Provide insight and position Veeam into meaningful customer relationships • Ensure robust forecasting accuracy and consistency of pipeline build • Develop and manage specific key account relationship maps for your territory including existing customers and aspirational targets • Function as Veeam’s advocate within the enterprise organization, while advocating for the customer within Veeam • Possess in-depth Veeam product knowledge • Prepare concise and accurate reports, proposals, and other required documentation for executive-level presentations • Assess market needs, competitive landscape, and follow a defined selling process