Communications Coordinator Location: United States Job Description: Remote United States Full-time Maximus is seeking a talented Communications Coordinator to support the Organ Procurement and Transplantation Network (OPTN) program by developing and delivering clear, accurate, and engaging communications for diverse stakeholder audiences. This position is contingent upon Maximus' successful award of the OPTN contract, with award notification anticipated in early July. The Communications Coordinator will help translate complex healthcare, policy, and operational information into accessible communications that advance OPTN's mission, foster stakeholder engagement, and support organizational objectives. The role will serve as a key contributor to both internal and external communications strategies, ensuring consistency, accuracy, and alignment with program goals. The successful candidate will collaborate with subject matter experts, leadership, and cross-functional teams to create a broad range of communication products, including newsletters, web content, social media posts, reports, presentations, executive communications, and visual information materials. Through strategic messaging, audience-focused content development, and strong brand stewardship, the Communications Coordinator will help enhance transparency, strengthen stakeholder understanding, and elevate the impact of OPTN initiatives. Essential Duties and Responsibilities: - Research, gather and synthesize scientific and policy information translating that information into understandable, audience appropriate communication products. - Understand, interpret, identify and select appropriate and scientifically accurate and understandable images and graphics to enhance communication products on a regular basis usable by a variety of audiences. - Provide written and oral communications to support the client in relaying clear, concise, and understandable information to various target audiences. - Includes developing and editing audience-appropriate reports, news articles, technical publications, brochures, periodicals, speeches, audio-visual materials, profiles, feature stories and Q & As for online, social media and printed content. - Write, coordinate and upload stories, videos, and pictures to government websites and social media sites including Facebook, Twitter and Instagram accounts. - Release monthly and weekly newsletter for national and international audiences. - Develop, explain and support data visualization materials on climate related topics using leading edge technologies to present information in a scientifically accurate, easy to use, and understandable medium for use by the targeted public. - Locate high-quality sources of imagery, photos and visualization templates for use in formatting assets. - Routine image preparation tasks include cropping, sub setting, color correction and other tasks, as needed, to provide the best quality image for the desired medium. - Communicate scientific data and information through visual means. - Includes but is not limited to the design, production, and display of photographs, graphics, data visualizations, videos, physical displays (such as models or live demonstrations), slides, and charts for the Internet, infographics, pamphlets, exhibits, live or video recorded speeches or lectures, and other means of communicating and go through multiple review cycles, as needed, with NOAA until it is scientifically accurate and understandable by the targeted audience. - Explain and organize scientific and technical information in a popular style that is easily understandable and usable by non- scientists. - Work with subject matter experts, when needed, to ensure the information or product is scientifically accurate and understandable by the targeted public Additional Duties and Responsibilities: - Develops solutions to a variety of complex problems - Work requires considerable judgement and initiative - Exerts some influence on the overall objective and long-range goals of the organization. RFP Specific Duties and Responsibilities: - Create and edit a wide variety of unique internal communications materials with tailored messages based on analyses of target audiences and business objectives. - These materials may include executive memos, corporate policies, corporate department campaigns and announcements, and global employee communications. - Collaborate with other departments to ensure that internal communications are clear and meet corporate brand standards. - Analyze accessibility and usability of corporate intranet platforms and identify areas to streamline. - Create and edit a wide variety of unique external communications materials with tailored messages based on analyses of target audiences and business objectives. - These materials may include press and media alerts, prepared statements and messaging for public relations and crisis communications, blog and website content. - Advise management on strategies to leverage communications materials in a manner that helps achieve business objectives. - Conduct a brand adherence check for all marketing materials (advertisements, sell sheets, success stories and other marketing pieces) across all business lines and geographies. - Provide feedback to marketing teams so that future pieces meet corporate guidelines. - Help support corporate public relations strategies to increase the visibility of MAXIMUS subject matter experts, to include executive leadership. - This includes working with and managing public relations firms, identifying opportunities for exposure and making recommendations to management, developing messaging, and creating media kits and developing relationships with relevant media. - Perform other duties as assigned by leadership. - Bachelor's degree with 5+ years of experience; Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 55,100.00 Maximum Salary $ 95,000.00

• You will independently manage our internal communications channel Value Connect (MS Teams) with editorial contributions — from company news to personal milestones of our employees (new starters, anniversaries, doctoral completions, passed exams, and much more) • You design and maintain our intranet presence in Confluence — in text and visuals, with a strong sense for what truly resonates • You contribute to People & Culture projects, currently for example in developing and rolling out our corporate culture around values & behaviors • You work with modern AI tools to support your daily tasks (text generation, image creation, research) • You report directly to the VP People & Culture and bring your own ideas — and we mean it

Role Description The Clinical Communications Coordinator (CCC) is accountable for the screening, triage, and active management of all organ donor referrals. This multifaceted role includes: - Referral acuity identification - Evaluation and coordination of follow-up actions - Completion of all referral-related documentation The CCC gathers, summarizes, and shares important clinical details that directly inform and support decision-making by internal partners to efficiently assess donation potential and maximize donation performance. Through this process, the CCC plays a key role in: - Identifying donation potential - Initiating appropriate next steps - Facilitating timely action to preserve and maximize donation opportunities The CCC ensures consistent, accurate, and proactive communication with hospital care teams, coordinates referral follow-up, and works collaboratively with internal and external stakeholders to optimize referral management. Qualifications - Bachelor’s degree or equivalent; applicable work experience may substitute for education - Minimum of one year of experience in a clinical healthcare environment or in a setting involving referral triage, referral management, organ donation, or tissue donation coordination - Experience working as a nurse, paramedic, respiratory therapist, or similar position, and/or organ/tissue donation preferred - Experience applying medical terminology, interpreting clinical information, and communicating in fast-paced healthcare or donation settings - Experience with electronic medical records; Epic, Cerner, or Medtech preferred Requirements - Responds promptly and accurately to death notification and referral calls - Applies knowledge, experience, and established guidelines to perform the initial evaluation of referrals to determine potential donation suitability - Collaborates with hospital staff members to obtain complete and accurate medical information while concurrently assessing donation eligibility requirements - Reviews Electronic Medical Records (EMRs) to compile a medical history and current clinical course - Distills and communicates relevant referral screening information to appropriate internal partners - Maintains available access to EMRs at participating facilities in our Designated Service Area - Uses established guidelines and critical thinking to evaluate clinical information updates - Communicates donor information to healthcare teams and indicated LifeCenter Northwest staff - Follows up with donor hospital partners daily based on active referral acuity - Receives procurement, allocation and other calls and/or recorded messages - Accurately updates medical records and completes chart corrections in iTransplant - Maintains confidentiality of all donors, recipients, and/or other identifying information - Provides exemplary customer services to all callers and stakeholders Benefits - Medical, dental, vision, basic life insurance, accidental death & dismemberment insurance - Long-term disability insurance and travel accident insurance - Supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage, and pet insurance - 403(b) program with employer match of up to 7% after one year - Access to an Employee Assistance Program (EAP) and quarterly Wellness Reimbursement - Paid holidays throughout the calendar year - Earn 119 hours of PTO annually (to start) and Health Time Off hours - Paid living donor leave, two weeks paid jury duty leave after 6 months, and three weeks of paid parental leave after one year Company Description LifeCenter Northwest is proud to be an Equal Opportunity Employer.

• Support internal communications initiatives to help employees understand strategy and priorities • Contribute to content development, communications planning, and channel management • Monitor channel performance and engagement metrics • Support executive and leadership communications and employee engagement initiatives