Role Description The Clinical Communications Coordinator (CCC) is accountable for the screening, triage, and active management of all organ donor referrals. This multifaceted role includes: - Referral acuity identification - Evaluation and coordination of follow-up actions - Completion of all referral-related documentation The CCC gathers, summarizes, and shares important clinical details that directly inform and support decision-making by internal partners to efficiently assess donation potential and maximize donation performance. Through this process, the CCC plays a key role in: - Identifying donation potential - Initiating appropriate next steps - Facilitating timely action to preserve and maximize donation opportunities The CCC ensures consistent, accurate, and proactive communication with hospital care teams, coordinates referral follow-up, and works collaboratively with internal and external stakeholders to optimize referral management. Qualifications - Bachelor’s degree or equivalent; applicable work experience may substitute for education - Minimum of one year of experience in a clinical healthcare environment or in a setting involving referral triage, referral management, organ donation, or tissue donation coordination - Experience working as a nurse, paramedic, respiratory therapist, or similar position, and/or organ/tissue donation preferred - Experience applying medical terminology, interpreting clinical information, and communicating in fast-paced healthcare or donation settings - Experience with electronic medical records; Epic, Cerner, or Medtech preferred Requirements - Responds promptly and accurately to death notification and referral calls - Applies knowledge, experience, and established guidelines to perform the initial evaluation of referrals to determine potential donation suitability - Collaborates with hospital staff members to obtain complete and accurate medical information while concurrently assessing donation eligibility requirements - Reviews Electronic Medical Records (EMRs) to compile a medical history and current clinical course - Distills and communicates relevant referral screening information to appropriate internal partners - Maintains available access to EMRs at participating facilities in our Designated Service Area - Uses established guidelines and critical thinking to evaluate clinical information updates - Communicates donor information to healthcare teams and indicated LifeCenter Northwest staff - Follows up with donor hospital partners daily based on active referral acuity - Receives procurement, allocation and other calls and/or recorded messages - Accurately updates medical records and completes chart corrections in iTransplant - Maintains confidentiality of all donors, recipients, and/or other identifying information - Provides exemplary customer services to all callers and stakeholders Benefits - Medical, dental, vision, basic life insurance, accidental death & dismemberment insurance - Long-term disability insurance and travel accident insurance - Supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage, and pet insurance - 403(b) program with employer match of up to 7% after one year - Access to an Employee Assistance Program (EAP) and quarterly Wellness Reimbursement - Paid holidays throughout the calendar year - Earn 119 hours of PTO annually (to start) and Health Time Off hours - Paid living donor leave, two weeks paid jury duty leave after 6 months, and three weeks of paid parental leave after one year Company Description LifeCenter Northwest is proud to be an Equal Opportunity Employer.

• Support internal communications initiatives to help employees understand strategy and priorities • Contribute to content development, communications planning, and channel management • Monitor channel performance and engagement metrics • Support executive and leadership communications and employee engagement initiatives

Role Description - Identity Management - Support Active Directory and Entra ID operations including user provisioning, group management, and role assignments. - Troubleshoot issues related to Conditional Access, Multi-Factor Authentication (MFA), and Single Sign-On (SSO). - Assist with Microsoft Defender for Endpoint - Monitor alerts and incidents. - Support remediation activities and threat investigations. - Ensure endpoint compliance and policy enforcement. - Contribute to security posture improvements and reporting. - Collaborate on implementation of Zero Trust principles and secure access strategies. - Exchange - Provide 2nd level support for mailbox access issues, mail flow problems, and policy enforcement. - Assist with mailbox migrations, shared mailbox configurations, and retention policies. - Troubleshoot issues related to transport rules, connectors, and message trace. - Support Exchange Online Protection (EOP) configurations and spam/phishing analysis. - Unified Communications - Provide 2nd level support for Microsoft Teams, including chat, meetings, and calling functionalities. - Troubleshoot issues with Teams clients, devices, and connectivity. - Support Teams Phone System (e.g., Direct Routing, Calling Plans) and assist with call quality analysis. - Help manage Teams policies and configurations via the Teams Admin Center. - SharePoint Online - Handle permissions and access issues for SharePoint sites and document libraries. - Support site owners with configuration, content management, and metadata setup. - Assist with site provisioning, lifecycle management, and compliance settings. - Troubleshoot synchronization issues with OneDrive and SharePoint. - Assist with integrated collaboration tools (e.g., Planner, Whiteboard) and secure file sharing. - Microsoft 365 Apps - Provide support for installation, updates, and performance issues of M365 Apps (Word, Excel, Outlook, etc.). - Troubleshoot activation and licensing problems. - Assist with Group Policy configurations for endpoints. - Support compliance and security features such as retention policies, DLP, and Defender for Office 365. - Additional Responsibilities - Handle incidents and service requests escalated from 1st level support. - Document solutions and contribute to internal knowledge base. - Monitor service health dashboards and generate usage/performance reports. - Collaborate with global teams and escalate complex issues to 3rd level or vendor support. - Participate in automation and process improvement initiatives. Qualifications - Experience: 3-5 years - Solid experience with Microsoft 365 services and administration - Familiarity with ITIL processes and ticketing systems - Strong analytical and troubleshooting skills - Good communication skills in English (written and spoken) - Ability to work independently and in a remote and international team setup Requirements - Microsoft certifications (e.g., MS-100, MS-101, AZ-104, MS-203) - Experience with PowerShell scripting - Knowledge of compliance and security features in M365 Company Description The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

• Develop and maintain integrated Scientific Communication Platforms (SCPs) across all programs. • Translate scientific and clinical data into compelling, evidence-based scientific narratives. • Ensure consistency of messaging across publications, congresses, medical education, and stakeholder engagements. • Partner with cross-functional teams to align scientific and business priorities. • Lead global publication planning processes across the portfolio. • Develop annual and multi-year publication strategies aligned with development milestones. • Oversee manuscript, abstract, poster, and oral presentation development. • Manage publication agencies, medical writers, and external vendors. • Ensure adherence to ICMJE, GPP, and publication ethics standards. • Lead scientific congress planning and content strategy. • Coordinate development of congress materials and scientific presentations. • Support advisory boards, investigator meetings, and scientific exchange activities. • Develop scientific narratives that communicate the differentiated value of Solid’s platforms and programs. • Support preparation of scientific materials for internal and external stakeholders.