• Conduct virtual wellness visits directly to patients in their homes • Review case load and prepare technology for patient services • Navigate schedule and partner with in-home team members • Conduct health risk assessments, medication reviews, and cognitive screenings • Provide comprehensive care coordination and management • Engage with patients and create meaningful bonds

• Apoiar o desenvolvimento de melhorias, ajustes e funcionalidades de baixa complexidade, sempre com acompanhamento da equipe. • Auxiliar na manutenção de sistemas, realizando correções simples e apoiando a evolução das aplicações existentes. • Executar testes funcionais, registrar evidências e reportar inconsistências identificadas durante as validações. • Apoiar na documentação técnica, atualizando registros, manuais e orientações relacionadas às entregas da área. • Auxiliar na análise inicial de chamados e no acompanhamento das demandas do time de Tecnologia. • Colaborar com desenvolvedores e analistas na implementação de soluções, contribuindo para a qualidade das entregas. • Participar das cerimônias e rotinas do time, acompanhando a evolução das atividades e aprendendo continuamente.

• Monitor incoming call volume throughout the day and assign staff accordingly to various scheduling duties • Create a seamless experience by coordinating and scheduling appointments for patients including imaging, laboratory, clinic, infusion, treatment, and/or procedures • Provide support for front desk operations including greeting and checking in customers and visitors • Manage the most advanced scheduling and rescheduling workflows in the clinic • Ensure proper front desk coverage and remains in clinic until last patient is checked out and any follow-up visits are scheduled • Provide courteous and timely response to scheduling requests via electronic patient communication including MyChart messages and Artera text messaging platform

• Serve as the primary contact for client registration service needs across a portfolio of moderately complex accounts. • Test websites and internal applications for functionality and quality control; proof confirmations, tickets, and registrant communications. • Collaborate with internal departments to gather website specifications and deliver to IT for build. • Provide customer service support, including data entry instructions and financial processing information. • Assist with scheduling production jobs for ticketing, credentialing, collation, and mailings. • Manage workload within project budget hours and provide weekly status reports. • Support onsite services and contribute to final event preparations.