• Apoiar o desenvolvimento de melhorias, ajustes e funcionalidades de baixa complexidade, sempre com acompanhamento da equipe. • Auxiliar na manutenção de sistemas, realizando correções simples e apoiando a evolução das aplicações existentes. • Executar testes funcionais, registrar evidências e reportar inconsistências identificadas durante as validações. • Apoiar na documentação técnica, atualizando registros, manuais e orientações relacionadas às entregas da área. • Auxiliar na análise inicial de chamados e no acompanhamento das demandas do time de Tecnologia. • Colaborar com desenvolvedores e analistas na implementação de soluções, contribuindo para a qualidade das entregas. • Participar das cerimônias e rotinas do time, acompanhando a evolução das atividades e aprendendo continuamente.

• Monitor incoming call volume throughout the day and assign staff accordingly to various scheduling duties • Create a seamless experience by coordinating and scheduling appointments for patients including imaging, laboratory, clinic, infusion, treatment, and/or procedures • Provide support for front desk operations including greeting and checking in customers and visitors • Manage the most advanced scheduling and rescheduling workflows in the clinic • Ensure proper front desk coverage and remains in clinic until last patient is checked out and any follow-up visits are scheduled • Provide courteous and timely response to scheduling requests via electronic patient communication including MyChart messages and Artera text messaging platform

• Serve as the primary contact for client registration service needs across a portfolio of moderately complex accounts. • Test websites and internal applications for functionality and quality control; proof confirmations, tickets, and registrant communications. • Collaborate with internal departments to gather website specifications and deliver to IT for build. • Provide customer service support, including data entry instructions and financial processing information. • Assist with scheduling production jobs for ticketing, credentialing, collation, and mailings. • Manage workload within project budget hours and provide weekly status reports. • Support onsite services and contribute to final event preparations.

• Provides technical assistance to the Resilience Group staff for conducting remotely sensed forest resource assessments and the development of key metrics for evaluating vegetation management treatment alternatives and benefits on woodlands, forestlands and within the wildland urban interface. • Monitors programs and policies of federal, state and local agencies on vegetation management use and management, laws and regulations to inform staff of potential opportunities. • Conducts resource inventories, obtains planning information, identifies conservation opportunities, and assists in developing conservation plans and contracts consistent with land use or defensible space needs. • Conducts site visits as needed to validate treatment unit attribution, GIS-designated harvest systems and prescriptions. Includes creation of a structured approach for validation and feedback as well as handoff to the customer success team. • Utilizes GIS/GPS software and hardware, FVS, and other software packages to summarize and produce high level analysis and reports for integration into existing workflows. • Works directly with the Resilience Group and also across the organization with our Software Engineering and Science teams to give feedback and contribute to developments in our technology. • Adheres to data standards and naming conventions, maintains and updates metadata. • Finds and assess quality of data from national, regional, and/or local sources. • Supports the preparation of landscape-specific Technical Reports.