Sprinter Health

• Conduct virtual wellness visits directly to patients in their homes • Perform virtual adult and/or pediatric wellness visits, health assessments, and more • Engaging in proactive care by conducting thorough health risk assessments, medication reviews, cognitive screenings • Collaborate with Sprinters to evaluate vital signs, arrange blood draws, and provide comprehensive care coordination and management

• Review and abstract professional medical records, including provider notes, encounters, and supporting documentation. • Assign ICD-10-CM, CPT, HCPCS, and applicable modifiers accurately, following national and payer-specific coding guidelines. • Validate that all codes are supported by provider documentation; query providers for clarification when necessary. • Maintain coding quality metrics (accuracy, productivity, and compliance) as defined by leadership. • Participate in internal and external coding audits; provide feedback to improve documentation and coding processes. • Stay current with updates to CPT, ICD-10, HCPCS, and CMS risk adjustment guidelines. • Maintain confidentiality and adhere to all HIPAA and compliance standards.

• Conduct virtual wellness visits directly to patients in their homes • Review case load and prepare technology • Collaborate with in-home clinical team members (Sprinters) • Perform health risk assessments, medication reviews, and cognitive screenings • Provide comprehensive care coordination including preventive care, medication management, referrals, and documentation of findings

• Follow up with field employees on timesheet submissions, PTO entries, and sick time • Validate weekly mileage and hours are submitted in accordance with policy and protocols • Review and abstract supporting documentation for mileage and time submissions • Maintain support metrics as defined by leadership • Prepare weekly and monthly operational reports for the In-Home Director and Clinical Managers • Manage administrative escalation trackers and ensure timely follow-up on open items • Maintain confidentiality and adhere to all HIPAA and compliance standards

Role Description Are you ready to join the pioneering healthcare team at Sprinter Health? We're looking for dynamic Nurse Practitioners who are ready to revolutionize healthcare delivery by conducting virtual wellness visits directly to patients in the comfort of their homes. As a Nurse Practitioner with Sprinter Health, you'll leverage your medical expertise to offer a wide range of healthcare services that could include but not limited to: - Virtual adult and/or pediatric wellness visits - Health assessments Successful candidates will have prior experience performing wellness visits, along with key traits such as dependability, professionalism, and problem-solving abilities. A commitment to delivering exceptional customer service is essential, as is the ability to work autonomously while maintaining high-quality standards. Above all, we're seeking individuals who are friendly, compassionate, empathetic, and deeply invested in providing personalized care to every patient they serve. If you're ready to make a difference in patients' lives and shape the future of healthcare, we invite you to join us at Sprinter Health. A day in the life ... - Commencing the day… begin your day by reviewing your case load and preparing your technology, ensuring you have all of the right tools available to service your patients. - Navigating with ease… using easy and modern technology, you will navigate through your schedule for the day and partner with our clinical in-home team members (Sprinters) that will visit each patient’s home. - Creating meaningful bonds… you will have the opportunity to make a warm and welcoming connection with a diverse range of patients as you prepare to collect relevant information and perform various services. - Patient-centric, wellness exam… engage in proactive care by conducting thorough health risk assessments, medication reviews, cognitive screenings and empowering patients’ with educational information regarding their health and well-being. - Collaborative Patient Care … work directly with Sprinters to evaluate vital signs, arrange blood draws, and carry out necessary tasks to address the specific needs of the patient. - Comprehensive Care Coordination and Management… provide comprehensive care coordination and management, including preventive care interventions, medication management, referrals to specialists, community resources, and documentation of findings. Qualifications - Board Certified as a Family Nurse Practitioner - Active Family Nurse Practitioner License in Oklahoma - Consistently exhibits the highest levels of professionalism, integrity, accountability, confidentiality, care and compassion to provide high quality health services - Willingness to work in a revolutionary environment that sometimes necessitates last minute problem solving and out of the box thinking - Technologically savvy and comfortable using tools such as laptops or mobile devices for charting and HIPAA secure messaging apps for care coordination - Strong written and verbal communication skills - Ability to work independently or in a team environment - Pass national background check and valid clinical license search Benefits - Opportunities for growth - Continual development - Professional challenge - The chance to make a real difference in the lives of people Company Description Sprinter Health is an on-demand mobile health service that sends medical professionals to patients’ homes to perform blood draws, diagnostic and low acuity services, and wellness visits. We are building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.

Role Description The Interim Clinical Support Nurse provides real-time support for Sprinters and the clinical team, including: - Clinical escalations - Patient safety events - Abnormal laboratory result management This role partners closely with various teams to improve workflows, drive operational excellence, and ensure timely, safe, and high-quality patient care. The ideal candidate is an experienced nurse leader with strengths in: - People leadership - Clinical decision-making - Project management - Quality improvement - Process development Qualifications - Active, unrestricted Registered Nurse (RN) license - Minimum three years of leadership experience - Strong clinical judgment and decision-making skills - Experience managing clinical escalations, abnormal laboratory result workflows, and patient safety events - Experience leading remote initiatives - Demonstrated project management and process improvement experience - Experience developing clinical policies, procedures, and workflows - Strong analytical, organizational, and communication skills - Ability to manage multiple priorities in a fast-paced environment Requirements - Compact RN license strongly preferred - Eastern Time Zone (EST/EDT) preferred - Experience leading a remote clinical support, nurse triage, telehealth, or centralized call center team - Experience in healthcare quality, patient safety, regulatory compliance, and risk management - Experience managing monthly KPIs, dashboards, and operational reporting - Experience partnering with Patient Operations, Clinical Operations, Product, Engineering, and Quality teams - Experience using Slack and other virtual collaboration tools - Experience in a startup or high-growth healthcare environment - Lean, Six Sigma, or other quality improvement experience preferred Success in This Role The successful candidate will: - Deliver timely, high-quality clinical support to Sprinters and the clinical team - Improve quality, patient safety, and operational performance - Develop scalable clinical workflows and policies - Build strong partnerships across Clinical Operations and Patient Operations - Use data and KPIs to drive continuous improvement and operational excellence This position will perform additional duties and special projects as assigned to support evolving business and operational needs.

• Conduct virtual wellness visits directly to patients in their homes • Review case load and prepare technology for patient services • Navigate schedule and partner with in-home team members • Conduct health risk assessments, medication reviews, and cognitive screenings • Provide comprehensive care coordination and management • Engage with patients and create meaningful bonds

About Sprinter Health: At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we’ve supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway. About the Role Sprinter Health delivers free, in-home care to some of the most underserved communities in the country. The Growth Engineering team is responsible for getting patients to actually use that care—by reaching them, educating them, and making it easy to book. Today, most appointments are booked through outbound phone outreach. Your mandate is to help us evolve that into a true product-led motion by bringing booking directly into the core product and scaling how we engage patients. This is a role where the impact is tangible—you’re building the systems that determine whether someone gets care or goes without. Hybrid & Office Experience We operate on a hybrid schedule, working from the office Monday through Thursday, with Fridays designated as work-from-anywhere days. We care deeply about work-life balance and are happy to provide flexibility when life happens. We ask that employees be in the office Monday through Thursday to collaborate with their teams while maintaining flexibility where it matters most. Lunch is provided every day, and the entire team takes an hour to eat together. It's one of the ways we stay connected outside of meetings. You'll usually find us playing a board game before getting back to work. What you will do: - Design and ship experiments that drive patient bookings — from message copy tests and outreach timing to new in-product booking flows - Optimize multi-channel engagement across SMS, phone, email, and mail to reach patients who typically don’t schedule care - Run rapid brainstorms and sizing exercises to prioritize the next set of growth bets - Define and monitor funnel metrics to understand drop-off, activation, and conversion - Share insights through clear reporting and experiment reviews with cross-functional partners - Test unconventional tactics (like door-knocking pilots) and simulate outreach volume to match clinical supply and demand What have you done: - Spent 5+ years as a software engineer, including 2-3 years on a growth or experimentation-focused team - Mentored earlier career engineers and have held pod-level ownership before on projects - Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows - Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking - Used data to identify drop-offs, size opportunities, and prioritize what to build next - Collaborated with product, design, data, or ops to turn insights into shipped features - Balanced speed and impact in a startup or high-growth environment What gives you an edge: - You’ve shipped experiments that directly moved activation, conversion, or booking metrics - You’re comfortable owning the full loop — sizing, building, launching, and measuring - You’ve worked on products where growth is driven through the product, not just outbound channels - You move fast with data, scrappy tooling, and lightweight experiments - You’ve operated in high-ambiguity, zero-to-one, or PLG environments where playbooks didn’t exist Our tech stack: - Typescript, Python - AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) - BigQuery, OpenSearch / ElasticSearch - Looker, Kibana - Statsig - GraphQL - Node.js - React Native, React Native for Web What we offer - Meaningful pre-IPO equity - Medical, dental, and vision plans 100% paid for you and your dependents - Flexible PTO + 10 paid holidays per year - 401(k) with match - 16-week parental leave policy for birthing parent, 8 weeks for all other parents - HSA + FSA contributions - Life insurance, plus short and long-term disability coverage - Free daily lunch in-office - Annual learning stipend The Interview Process - We aim to complete the interview process between 2-3 weeks. It will usually consist of: - Recruiter Screen (30-Minutes) - Technical Assessment (45-Minutes) - Hiring Manager Introduction (30-Minutes) - Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3-hours) - References Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.

About Sprinter Health: At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we’ve supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway. About the Role Sprinter Health delivers free, in-home care to some of the most underserved communities in the country. The Growth Engineering team is responsible for getting patients to actually use that care—by reaching them, educating them, and making it easy to book. Today, most appointments are booked through outbound phone outreach. Your mandate is to help us evolve that into a true product-led motion by bringing booking directly into the core product and scaling how we engage patients. This is a role where the impact is tangible—you’re building the systems that determine whether someone gets care or goes without. Hybrid & Office Experience We operate on a hybrid schedule, working from the office Monday through Thursday, with Fridays designated as work-from-anywhere days. We care deeply about work-life balance and are happy to provide flexibility when life happens. We ask that employees be in the office Monday through Thursday to collaborate with their teams while maintaining flexibility where it matters most. Lunch is provided every day, and the entire team takes an hour to eat together. It's one of the ways we stay connected outside of meetings. You'll usually find us playing a board game before getting back to work. What you will do: - Design and ship experiments that drive patient bookings — from message copy tests and outreach timing to new in-product booking flows - Optimize multi-channel engagement across SMS, phone, email, and mail to reach patients who typically don’t schedule care - Run rapid brainstorms and sizing exercises to prioritize the next set of growth bets - Define and monitor funnel metrics to understand drop-off, activation, and conversion - Share insights through clear reporting and experiment reviews with cross-functional partners - Test unconventional tactics (like door-knocking pilots) and simulate outreach volume to match clinical supply and demand What have you done: - Spent 5+ years as a software engineer, including 2-3 years on a growth or experimentation-focused team - Mentored earlier career engineers and have held pod-level ownership before on projects - Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows - Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking - Used data to identify drop-offs, size opportunities, and prioritize what to build next - Collaborated with product, design, data, or ops to turn insights into shipped features - Balanced speed and impact in a startup or high-growth environment What gives you an edge: - You’ve shipped experiments that directly moved activation, conversion, or booking metrics - You’re comfortable owning the full loop — sizing, building, launching, and measuring - You’ve worked on products where growth is driven through the product, not just outbound channels - You move fast with data, scrappy tooling, and lightweight experiments - You’ve operated in high-ambiguity, zero-to-one, or PLG environments where playbooks didn’t exist Our tech stack: - Typescript, Python - AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) - BigQuery, OpenSearch / ElasticSearch - Looker, Kibana - Statsig - GraphQL - Node.js - React Native, React Native for Web What we offer - Meaningful pre-IPO equity - Medical, dental, and vision plans 100% paid for you and your dependents - Flexible PTO + 10 paid holidays per year - 401(k) with match - 16-week parental leave policy for birthing parent, 8 weeks for all other parents - HSA + FSA contributions - Life insurance, plus short and long-term disability coverage - Free daily lunch in-office - Annual learning stipend The Interview Process - We aim to complete the interview process between 2-3 weeks. It will usually consist of: - Recruiter Screen (30-Minutes) - Technical Assessment (45-Minutes) - Hiring Manager Introduction (30-Minutes) - Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3-hours) - References Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.

About Sprinter Health: At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we’ve supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway. About the Role Sprinter Health delivers free, in-home care to some of the most underserved communities in the country. The Growth Engineering team is responsible for getting patients to actually use that care—by reaching them, educating them, and making it easy to book. Today, most appointments are booked through outbound phone outreach. Your mandate is to help us evolve that into a true product-led motion by bringing booking directly into the core product and scaling how we engage patients. This is a role where the impact is tangible—you’re building the systems that determine whether someone gets care or goes without. Hybrid & Office Experience We operate on a hybrid schedule, based in the Bay Area with offices in both San Francisco & Menlo Park working from the office Monday through Thursday, with Fridays designated as work-from-anywhere days. We care deeply about work-life balance and are happy to provide flexibility when life happens. We ask that employees be in the office Monday through Thursday to collaborate with their teams while maintaining flexibility where it matters most. Lunch is provided every day, and the entire team takes an hour to eat together. It's one of the ways we stay connected outside of meetings. You'll usually find us playing a board game before getting back to work. What you will do: - Design and ship experiments that drive patient bookings — from message copy tests and outreach timing to new in-product booking flows - Optimize multi-channel engagement across SMS, phone, email, and mail to reach patients who typically don’t schedule care - Run rapid brainstorms and sizing exercises to prioritize the next set of growth bets - Define and monitor funnel metrics to understand drop-off, activation, and conversion - Share insights through clear reporting and experiment reviews with cross-functional partners - Test unconventional tactics (like door-knocking pilots) and simulate outreach volume to match clinical supply and demand What have you done: - Spent 2+ years as a software engineer, including 1-2 years on a growth or experimentation-focused team - Mentored earlier career engineers and have held pod-level ownership before on projects - Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows - Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking - Used data to identify drop-offs, size opportunities, and prioritize what to build next - Collaborated with product, design, data, or ops to turn insights into shipped features - Balanced speed and impact in a startup or high-growth environment What gives you an edge: - You’ve shipped experiments that directly moved activation, conversion, or booking metrics - You’re comfortable owning the full loop — sizing, building, launching, and measuring - You’ve worked on products where growth is driven through the product, not just outbound channels - You move fast with data, scrappy tooling, and lightweight experiments - You’ve operated in high-ambiguity, zero-to-one, or PLG environments where playbooks didn’t exist Our tech stack: - Typescript, Python - AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) - BigQuery, OpenSearch / ElasticSearch - Looker, Kibana - Statsig - GraphQL - Node.js - React Native, React Native for Web What we offer - Meaningful pre-IPO equity - Medical, dental, and vision plans 100% paid for you and your dependents - Flexible PTO + 10 paid holidays per year - 401(k) with match - 16-week parental leave policy for birthing parent, 8 weeks for all other parents - HSA + FSA contributions - Life insurance, plus short and long-term disability coverage - Free daily lunch in-office - Annual learning stipend The Interview Process - We aim to complete the interview process between 2-3 weeks. It will usually consist of: - Recruiter Screen (30-Minutes) - Technical Assessment (45-Minutes) - Hiring Manager Introduction (30-Minutes) - Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3-hours) - References Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.