The University of Kansas Health System

Role Description The Cancer Registrar Manager is responsible for the overall operations providing integrity, timeliness and accuracy of our cancer registrations. These duties set forth by the American College of Surgeons Commission on Cancer and all Cancer Registry governing bodies. This position drives excellence in the behavioral competencies, computer applications and integration. - Manages day to day operations within Cancer Registry department including but not limited to case finding, abstracting, follow up, QI functions and any special assigned tasks. - Insures optimal workflow and meeting established goals/timeframes. - Provides leadership presence and guidance through direction and role-modeling. - Conducts daily work queue review, assists cancer registry supervisor with workload prioritization and redistribution, reviews reports, assists in process improvement to optimize reimbursement and utilize human and capital resources efficiently, and conducts walk-through of all areas. - Responsible to manage operational and staffing budgets. - Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. - Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews. - Oversees department timekeeping and payroll. Collaborates with HR concerning employee issues and performance. - Conducts employee coaching, counselling, disciplinary actions and annual appraisals. - Monitors staff adherence to hospital and departmental policies and procedures. - Develops and recommends policies and procedures that will increase efficiency in coordination with all departmental areas and external departments. - Ensures that established policies and procedures are adhered to. - Meets regularly with staff to discuss progress of work, resolve problems, and ensure standards for quality and quantity of work are met. - Promotes a Commission on Cancer (CoC) and NAPBC and other applicable accredited facility by ensuring compliance with all standards and supporting the initiative to become a National Cancer Institute (NCI) designated program. - Coordinates Cancer Registry quality control activities and serves as the registry quality control coordinator for the cancer program. - Provides regular reporting as required by department leadership. - Additional responsibilities as needed to include working with physicians and other cancer program staff, hospital staff to obtain data from the Cancer Registry. - Generates computer ad hoc reports from registry software for physicians, administration and regulatory agencies as needed. - Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Qualifications - Associates Degree in Health Information Management or health related field - High School Graduate - 7 or more years Cancer Registry functions CTR certification. - 2 or more years supervisory/leadership experience in a health care setting Preferred Education and Experience - Bachelors Degree Preferred Licensure and Certification - Certified Tumor Registrar - National Cancer Registrars Association (NCRA) Knowledge Requirements - Extensive knowledge of medical terminology and anatomy and physiology as well as Cancer Program Standards Time Type Full time Job Requisition ID R-54030 Important Information The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu . Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Role Description The Cancer Registrar is responsible for identifying applicable reportable cases for abstracting entry according to governing cancer registry bodies, including national and central registry requirements. - Identifies applicable reportable cases (case finding) for abstract entry according to governing cancer registry bodies, including national and central registry requirements. - Abstracts all analytic and non-analytic cases according to the Commission on Cancer standards. - Performs follow-up review annually on all active patients. - Interacts with patients and their designated contacts in a discrete and professional manner. - Handles all office interactions effectively and courteously. - Shares information only as appropriate with other organizations as needed to fall within treatment, payment and operations that lie within HIPAA regulations. - Maintains work records and policies and procedures. - Meets the quality, performance and production standards defined by the department. Average of three abstracts per day, 15 per week. Three errors or less per abstract average. - Edits should be run within software to assure quality is met and all required fields have been populated. - Operates with a high degree of autonomy and minimal supervision, balancing independent initiative with active contribution to team objectives and collaborative engagement. - Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Qualifications - Associates Degree in related field - Bachelors Degree (preferred) - Epic and Cancer Registry software experience (preferred) - 3 or more years ODS-C Cancer Registry Experience (preferred) Requirements - Oncology Data Specialist (ODS) - National Cancer Registrars Association (NCRA) - Extensive knowledge of medical terminology and anatomy and physiology Company Description The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. - The health system provides reasonable accommodations to qualified individuals with disabilities. - Employment with the health system is contingent upon agreeing to the health-system-dispute-resolution-program and signing the agreement to the DRP.

• Identify, track and resolve trends for over and under payments with EMR. • Educate external and internal customers on policies and procedures to improve process flow and decrease denials. • Review Explanation Of Benefit’s & Remittance Advisement's for denied claims. • Work with manage care organizations to identify and/or resolve claim submission requirements. • Evaluate and resolve issues related to revenue cycle including charge capture, charge master, coding, claim submission or information system. • Prepare and maintain statistical and financial reports. • Identify areas of improvements utilizing financial – statistical indicators related to revenue cycle performance. • Review intradepartmental and interdepartmental processes for improvements. • Analyze situations and make recommendations that will achieve financial objectives related to revenue cycle. • Provide training to external and internal customers to educate and improve revenue cycle processes.

• Responsible for accurate and timely action on accounts as it relates to specific responsibilities • Complies with governmental and managed care rules and regulations • Meet department goals as well as productivity and quality standards • Attends and actively participates in training and education • Responsible for coordinating the team’s workload and daily assignments • Serves as a resource and provides training to staff • Conducts staff training or education specific to their department workflows • Leads the team in the absence of the supervisor or upon assignment • Responsible for other duties or projects which are assigned by Management • Applies billing rules to research related charges billable to third-party health insurance payers • Posts payments, refunds and adjustments to accounts within designated time frame • Completes assigned work queue within designated time frame • Reviews Explanation of Benefit’s for incorrect and or inconsistencies in reimbursement • Notifies actions taken on the accounts and verifies, updates insurance as directed

• Supervise and mentor the surgical and procedural scheduling team • Develop and implement scheduling policies and procedures • Conduct regular team meetings to ensure alignment with departmental goals • Provide performance feedback and conduct performance evaluations • Ensure training programs are timely and support business objectives • Organize and coordinate operational goals for maximum productivity • Oversee the scheduling of all procedures, ensuring optimal use of resources • Coordinate with clinical staff to schedule procedures promptly • Ensure accurate and timely entry of scheduling information • Monitor scheduling to minimize cancellations and delays • Provide oversight for surgical block management, train, and support key stakeholders • Develop and implement patient education programs for procedural scheduling • Ensure comprehensive pre-procedure instructions for patients • Coordinate with authorization teams to support documentation for prior authorizations • Develop strategies to enhance patient access to services • Monitor and optimize resource utilization of facilities, equipment, and staff • Collaborate with clinical leaders to align scheduling with resource availability • Implement practices to maximize operating room and procedural suite utilization • Develop and deliver training programs for new scheduling staff • Stay updated on best practices and emerging trends in scheduling • Foster a culture of continuous learning and professional development • Develop policies and procedures for block allocation, resource allocation, utilization, and scheduling • Oversee block management, providing training and support to stakeholders • Facilitate adoption and maintenance of third-party systems for scheduling and decision support • Ensure accurate data collection, analysis, and reporting for scheduling KPIs • Collaborate with leadership to evaluate operational impacts of scheduling changes • Guide team members on standard processes and participate in continuous quality improvement • Oversee daily business operations of the scheduling team • Track, monitor, and report team productivity • Support a team-centric atmosphere through training, coaching, and mentoring • Address opportunities for improvement and service recovery needs • Ensure collaboration across units for operational effectiveness

Role Description The Health Information Management Associate II performs any or all of the essential functions for Patient Identity, Chart Completion, Document Management, and Release of Information. This position performs quality assurance audits and has performance and productivity standards to meet within the department. The HIM Associate II does have the opportunity to become an EPIC Super User. - Processes medical record information according to job specific essential functions and role including but not limited to incorporating documentation into the electronic medical record, release of information, chart tracking, chart completion, and quality documentation monitoring within the EMR. - Processes Release of Information for the legal department/attorney's requests. - Performs quality assurance/performance improvement auditing, tracking, and trending. - Handles incoming telephone calls and voicemails from patients, health care professionals, and payors ensuring they are answered with appropriate follow through in a timely manner. - Achieves consistent quality performance and meets the quality standard as defined by the department. - Achieves consistent productivity performance and meets production standard for the specific job role. - Learns the HIM departmental systems in depth within the job role that supports the electronic medical record (EMR) through a combination of formal and on-the-job training. - May serve as a computer application EPIC super user (requires training). Handles questions from users within the job role and trains staff utilizing the train the trainer model. - Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. - Other duties may be assigned as required. Qualifications - High School Graduate or GED. - 1 or more years of experience in data entry, chart completion, statistics, release of information, patient identity, quality analysis or scanning. - 1 or more years of experience in Epic. Preferred Education and Experience - Associates Degree in a related field of study from an accredited college or university. Knowledge Requirements - Ability to travel within Health System locations. Important Information The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link: asktalentacquisition@kumc.edu . Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

• Accepts responsibility and accountability for achievement of optimal outcomes within their scope of practice. • Follows policies, procedures and standards; complies with Corporate Compliance program. • Assumes responsibility for risk and safety issues associated with the position. • Performs job specific responsibilities and demonstrates accountability for own actions and decisions. • Acquires and maintains knowledge and competence related to the expectations of their position. • Demonstrates knowledge of the available health and social services available to those who are HIV infected. • Maintains current licensure. • Serves as the administrative leader for Ryan White Part A & B grants. • Plans, organizes and directs operations related to Ryan White case management to maintain contract compliance. • Assumes responsibility to write, submit, and manage grant proposals and budgets. • Partners with the Kansas City Health Department to explore additional grant opportunities to support access to additional services and program growth. • Provides ongoing annual, quarterly reports as required by the grant. • Submits financial eligibility registration forms, summary reports and any other required documentation in a timely manner. • Oversees necessary data tracking mechanisms utilized for monitoring program outcomes and deliverables. • Coordinates with The University of Kansas Health System's contractual team to ensure contracts are accurate, reflect deliverables and are submitted according to policy. • Provides direct supervision to the Ryan White case management team to ensure effective, efficient and quality program delivery. • Provides coverage for case managers as needed and provides support to case managers to partner with clients to develop a written case management plan for each client. • Partners closely with Infectious Disease clinic to coordinate services, complete research and quality management projects. • Creates goals, strategies and metrics/benchmarks to ensure service excellence for the Case Management and Fee for Service programs. • Collaborates with The University of Kansas Medical Center Psychology department for continuing counseling resources for underserved HIV population. • Prepares reports and attends meetings with the City's HIV/AIDS program, and other community meetings as required and requested by the grantee and the Hospital. • Serves as a leader to organize and facilitate multi-disciplinary work groups to address program priorities, with particular focus on any health disparities for sub-populations.

• Partnering with ambulatory practices to help achieve optimized patient access to services • Act as a liaison for all cancer center departments • Gather, compile, analyze and present information and reports from multiple systems and departments • Identify access barriers and develop recommendations • Build within the EPIC environment to enhance the patient experience • Perform professional, clinical and/or technical competencies of the assigned unit or department • Obtain, compile, and present data and possible solutions for the Cancer Center

Role Description The Access Analyst is an integral member responsible for partnering with ambulatory practices to help achieve the goal of optimized patient access to services within the health system to meet Health System goals. The Access Specialist is a liaison for all cancer center departments; gathers, compiles, analyses, and presents information and reports from multiple systems and departments, identifies access barriers, and partners with the practice on improvement solutions by reviewing the performance against target conditions and goals, develops recommendations, and builds within the EPIC environment to ensure solutions are integrated with all technology to enhance the patient experience while meeting the provider, department, and health system needs. Responsibilities and Essential Job Functions - Must be proficient/certified as recognized through EPIC in Cadence, maintained throughout employment. - Perform the professional, clinical, and/or technical competencies of the assigned unit or department. - Responsible for the build and maintenance of physician templates, visit types, and blocks within the EHR. - Ensure adherence to template standards as developed by the Cancer Center. - Ensure builds are integrated seamlessly with enhancement technologies. - Work with individual practices to process and manage requests for schedule changes. - Obtain, compile, and present data and possible solutions for the Cancer Center. - Review dashboards, analyze data, and pull preset reports to identify divergence of access and targets. - Regulate appropriate use of decision tree algorithms, scheduling policies, and procedures. - Recommend improvements and provide feedback/guidance to appropriate entities and partners. - Implement best practices based on leadership guidance and in collaboration with the team. - Other duties may be assigned as required. Qualifications - Bachelor's Degree from an accredited College or University. - 3 or more years of healthcare clinic operations with familiarity with EHR scheduling workflows and/or revenue cycle experience. - Proficiency/Certification in Cadence as recognized through EPIC OR 7 or more years of healthcare clinic operations with familiarity with EHR scheduling workflows and/or revenue cycle experience. Preferred Education and Experience - Additional proficiencies through EPIC, EpicCare Ambulatory, Prelude, or other certifications relating to the Ambulatory environment is preferred. Required Licensure and Certification - EpicCare Ambulatory Certification - Epic Systems Corporation. Required Language Skills - Advanced English - Ability to read, write, and speak English. Knowledge Requirements - Strong computer skills. - Interpersonal communication. Time Type - Full time. Job Requisition ID - R-53102.

Position Title Patient Registration Rep Remote Position Summary / Career Interest: The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image. Responsibilities and Essential Job Functions - Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. - Monitors schedule daily for patients arriving at the department for the day if applicable. - Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department. - Conducts bedside admission on patients who are direct admits to the unit as needed. - Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number. - Greets patient and/or relative. Interviews and obtains or rechecks pertinent information. - As required, collects co-payments or deposits as appropriate for service being rendered. - Responsible to balance cash drawer as part of the end of the day process. - Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system. - Complies with Medicare/Medicaid and other insurance rules and regulations. - Completes MSPQ as required for admission. - Attends and participates in staff training or education which relates to their position and would contribute to their knowledge. - Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed. - Provide coverage as requested in all areas of Admitting following established guidelines. - Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents. - Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed. - Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. - These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience - High School Graduate or GED. Preferred Education and Experience - 1 or more years of experience in clerical, registration and/or customer service within a health care setting. Time Type: Full time Job Requisition ID: R-52776 Important information for you to know as you apply: - The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. - The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. - Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.