• Serve as the primary point of contact for clients within the assigned region. • Develop and maintain strong, long-lasting relationships with key stakeholders. • Regularly schedules, coordinates and conducts agent training sessions on individual and regional basis. • Achieve and exceed sales and revenue targets for the region. • Identify opportunities for upselling, cross-selling, and new business development. • Collaborate with the sales team to develop and execute regional strategies. • Conduct regular account reviews to evaluate performance and strengthen relationships. • Use data-driven analysis to identify trends and opportunities for growth. • Schedules, coordinates and conducts monthly internal meetings with staff to address agent touch points and new carrier updates. • Collects and communicates feedback from agent training sessions to appropriate department to drive improvements. • Responsible for improving overall agency production by not only training new agencies but also identifying/removing obstacles in current agency production. • Identify opportunities and conduct agency marketing visits with appointed agencies to stimulate higher production with on-site training on multi-market solutions. • Completes quarterly carrier evaluations to include production levels and incentive recommendations. • Responsible for knowledge of all Carrier Markets and Products, Commission Structures, Appointment.

• Lead and develop a team of up to 5 Key Account Managers, driving revenue growth across existing accounts through strategic upsell, cross-sell, and retention initiatives. • Coach, mentor, and enable the team to excel in pipeline management, forecasting accuracy, and overall quota attainment. • Monitor and analyze key performance metrics, translating insights into actionable strategies to improve team performance. • Guide the team in proactively identifying expansion opportunities, mitigating churn risks, and consistently achieving net revenue retention targets. • Maintain strong alignment with senior leadership through clear, data-driven weekly reporting on pipeline health, deal progression, and key opportunities for executive engagement. • Partner closely with Talent Acquisition to attract, hire, and retain top sales talent. • Collaborate cross-functionally with Customer Success, Marketing, Legal, Pre-Sales, and Market Intelligence to ensure alignment on go-to-market strategies and execution.

• Serve as a day-to-day lead for a global enterprise client, building trusted relationships and demonstrating strong client leadership. • Oversee and optimize digital media campaigns across platforms (Google, Meta, LinkedIn, and other paid channels), using performance data to identify trends, opportunities, and areas for improvement. • Partner closely with cross-regional teams, including stakeholders in Israel, to ensure alignment, delivery excellence, and consistent communication. • Translate client objectives into effective digital marketing strategies and campaigns that strengthen brand presence and drive measurable impact. • Analyze campaign performance metrics and build clear, data-driven reporting that communicates results and recommendations to clients. • Lead client meetings and presentations with confidence, delivering clear insights and strategic recommendations grounded in performance data. • Collaborate cross-functionally with internal teams to ensure high-quality execution and continuous improvement.

• Develop and grow key customer accounts through effective virtual engagement • Build relationships with GPs, Practice Nurses, Community Pharmacists, Smoking Cessation Advisors and Public Health stakeholders • Deliver compliant product and disease-area education focused on tobacco dependency and smoking cessation • Identify account opportunities and create tailored business plans to drive growth • Gather market insights and share customer feedback with internal stakeholders • Collaborate effectively with cross-functional teams to maximise account performance