• Lead and develop a team of up to 5 Key Account Managers, driving revenue growth across existing accounts through strategic upsell, cross-sell, and retention initiatives. • Coach, mentor, and enable the team to excel in pipeline management, forecasting accuracy, and overall quota attainment. • Monitor and analyze key performance metrics, translating insights into actionable strategies to improve team performance. • Guide the team in proactively identifying expansion opportunities, mitigating churn risks, and consistently achieving net revenue retention targets. • Maintain strong alignment with senior leadership through clear, data-driven weekly reporting on pipeline health, deal progression, and key opportunities for executive engagement. • Partner closely with Talent Acquisition to attract, hire, and retain top sales talent. • Collaborate cross-functionally with Customer Success, Marketing, Legal, Pre-Sales, and Market Intelligence to ensure alignment on go-to-market strategies and execution.

• Serve as a day-to-day lead for a global enterprise client, building trusted relationships and demonstrating strong client leadership. • Oversee and optimize digital media campaigns across platforms (Google, Meta, LinkedIn, and other paid channels), using performance data to identify trends, opportunities, and areas for improvement. • Partner closely with cross-regional teams, including stakeholders in Israel, to ensure alignment, delivery excellence, and consistent communication. • Translate client objectives into effective digital marketing strategies and campaigns that strengthen brand presence and drive measurable impact. • Analyze campaign performance metrics and build clear, data-driven reporting that communicates results and recommendations to clients. • Lead client meetings and presentations with confidence, delivering clear insights and strategic recommendations grounded in performance data. • Collaborate cross-functionally with internal teams to ensure high-quality execution and continuous improvement.

• Develop and grow key customer accounts through effective virtual engagement • Build relationships with GPs, Practice Nurses, Community Pharmacists, Smoking Cessation Advisors and Public Health stakeholders • Deliver compliant product and disease-area education focused on tobacco dependency and smoking cessation • Identify account opportunities and create tailored business plans to drive growth • Gather market insights and share customer feedback with internal stakeholders • Collaborate effectively with cross-functional teams to maximise account performance

• Own a high-impact portfolio of channel partners, identifying, recruiting, and enabling partners with the hunger and capability to lead with Nextiva’s industry-leading CX and collaboration solutions. • Create and execute territory strategies that drive partner-led pipeline, revenue growth, and long-term success through segmentation, prioritization, and tailored go-to-market strategies. • Set clear expectations and joint objectives with partners, ensuring they’re equipped with enablement resources, marketing support, and technical tools to succeed. • Collaborate cross-functionally with Marketing, Sales Engineering, Training, and Product teams to fully enable partners to sell and deliver Nextiva solutions effectively. • Maintain close alignment with Channel Sales and field sales leadership, delivering consistent pipeline forecasting and exceeding territory revenue goals. • Conduct insightful partner business reviews, using data-driven insights to optimize partner performance, accelerate growth, and seize new opportunities. • Serve as a trusted advocate and escalation point for partners, ensuring internal stakeholders hear and respond to partner feedback and market insights. • Leverage advanced AI-driven insights to identify high-potential partners, whitespace opportunities, and risks, translating data into actionable strategies for engagement and growth. • Partner internally to continuously improve data quality and system usability (e.g., Salesforce), enabling enhanced AI-driven decision-making and partner success.