Nextiva

Role Description At Nextiva, our Enterprise Customer Account Managers help our customers grow their businesses and simplify their lives by selling our products and solutions. Nextiva offers UcaaS and CCaaS services to support our customer’s voice, video, collaboration, SMS, email and surveys needs. Nextiva helps businesses of all sizes access the information they need at the right time to provide amazing customer experiences and drive business results. - Be the Primary sales driver for strategic business within an assigned segment/territory and partner or work within a team to drive new business. - Identify and properly qualify opportunities. - Manage all steps of the selling process, including coordinating complex sales cycles through decision-making process and contract execution. - Interact with partners and Regional/Inside Partner Managers (internal) to prospect and collaborate on strategic initiatives to drive incremental pipeline generation. - Align resources to Partners on an as needed basis & join Partner events if necessary. - Demo specific elements of the Nextiva UCXM. - Deliver Amazing Service®, leveraging the value of our products and services. - Document activity and communicate information regarding prospects and opportunities via Salesforce.com. - Create and drive revenue within a specified region or list of named accounts. - Meet and exceed all quarterly and annual sales quotas. - Own the sales cycle from lead generation to closure. - Develop business plan and present the business plan during quarterly review sessions. - Maintain account and opportunity forecasting within our internal forecasting system (SFDC). - Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience. Qualifications - 5+ years of Solutions Selling experience with CCaaS, Telecom, CRM or AI required. - 3+ years of selling CCaaS required. - Ability to cultivate and build positive relationships. - Understanding and experience with selling to Executives in Fortune 1000+ type organizations. - Strong emphasis on collaboration and communication with Partners and internal team. - Hands-on Salesforce experience. - Demonstrated ability to consistently achieve and exceed quota. - Proven ability to manage leads, manage a pipeline, and forecast. - Proven track record of selling solutions to strategic customers. Requirements - Customer Focused – you demonstrate a deep care and concern for helping customers succeed, beyond what they even imagined possible. - Business Insight – you are intellectually curious, a consummate learner that helps educate others on the possibilities and potential results of a Nextiva partnership. - Product Positioning – you have an innate ability and desire to master the Nextiva product suite and get tremendous satisfaction in matching the value and benefit to customer needs. - Influencer – you help customers make difficult decisions through caring, forward-thinking, and simple solutions that will make them a hero in their business. - Results Driven – you play to win and realize the benefits to the customer, your personal gain, and the business impact that your sales contribute. - Resourceful – you are technically savvy, able to maneuver systems and tools while having conversations. - Innovator – you have the drive to introduce new modes of communication and upsell customers into new technologies that will optimize the way they do business. Benefits - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage. - Life, disability, and supplemental indemnity plans. - Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay. - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA. - Employee Assistance Program (EAP) and comprehensive wellness initiatives. - Access to ongoing learning and development opportunities and career advancement.

• Own a high-impact portfolio of channel partners, identifying, recruiting, and enabling partners with the hunger and capability to lead with Nextiva’s industry-leading CX and collaboration solutions. • Create and execute territory strategies that drive partner-led pipeline, revenue growth, and long-term success through segmentation, prioritization, and tailored go-to-market strategies. • Set clear expectations and joint objectives with partners, ensuring they’re equipped with enablement resources, marketing support, and technical tools to succeed. • Collaborate cross-functionally with Marketing, Sales Engineering, Training, and Product teams to fully enable partners to sell and deliver Nextiva solutions effectively. • Maintain close alignment with Channel Sales and field sales leadership, delivering consistent pipeline forecasting and exceeding territory revenue goals. • Conduct insightful partner business reviews, using data-driven insights to optimize partner performance, accelerate growth, and seize new opportunities. • Serve as a trusted advocate and escalation point for partners, ensuring internal stakeholders hear and respond to partner feedback and market insights. • Leverage advanced AI-driven insights to identify high-potential partners, whitespace opportunities, and risks, translating data into actionable strategies for engagement and growth. • Partner internally to continuously improve data quality and system usability (e.g., Salesforce), enabling enhanced AI-driven decision-making and partner success.

• Troubleshoot customer issues across hardware, software, and networking systems, quickly identifying root causes and driving resolution • Communicate clearly and professionally to ensure every interaction is positive and productive • Document customer interactions, issues, and resolutions with accuracy and consistency • Provide, maintain, and update systems to ensure optimal performance for customers; managing multiple requests simultaneously in a fast-paced, high-volume environment • Take full ownership of customer issues, following through until resolution while meeting daily and monthly performance metrics • Continuously build technical knowledge of Nextiva products, systems, and troubleshooting processes to provide better service. Explore new tools and ways of working to improve performance • Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to support daily workflows, such as summarizing customer interactions, identifying key action items, and improving response quality

• Assist customers with initial account setup via phone and screen share • Guide customers through login, configuration, and product functionality • Configure accounts, call flows, and devices with accuracy and attention to detail • Perform network checks and basic troubleshooting • Test configurations to ensure successful implementation • Deliver customer training on features and product usage • Meet daily productivity and performance metrics (appointments, call handling, completion rates) • Handle both inbound onboarding calls and scheduled appointments • Cross-functional collaboration: Partner with teams such as Sales, Product Support, CRM, and other internal groups to improve the overall customer experience

Title: Mid-Market Account Executive Location: United States, Remote Job Description: Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. We are seeking a dynamic and results-driven Mid-Market Account Executive to join our sales team. The ideal candidate will have a proven track record in sales, with a strong focus on effective deal qualification and management using an established sales methodology. Reporting into our Best-in-Class Sales Leadership team, you’ll be selling Nextiva complete portfolio of CX products that includes our Cloud-based Business Systems, AI, and Contact Center Solutions in an inbound as well as on an outbound basis directly to Mid-Market companies. Key Responsibilities: - Prospect and Qualify Leads: Identify and qualify potential mid-market clients through targeted outreach, including cold calling, email campaigns, and networking events. Consistently achieve and exceed quotas for new booking by driving the sales of Nextiva CX solutions to mid-market businesses - Conduct Needs Analysis: Understand the unique needs and challenges of each prospect to tailor our solutions effectively. - Build Account Plan: develop plan to penetrate complex mid market accounts. - Manage Sales Pipeline: Utilize an established sales methodology to manage and track the sales pipeline, ensuring timely follow-ups and accurate forecasting. - Present and Demonstrate Solutions: Conduct compelling product demonstrations and presentations to showcase the value of our SaaS solutions. - Negotiate and Close Deals: Skillfully negotiate terms and close deals to achieve or exceed sales targets. - Collaborate with Internal Teams: Work closely with XDRs, solutions consulting, rev ops, marketing, customer success, and product teams to ensure a seamless customer experience. - Maintain CRM Records: Keep detailed and accurate records of all sales activities and customer interactions in Salesforce. Qualifications and Competencies: - Experience: 5+ years experience in B2B sales in the mid-market segment. Experience selling CX, CCaaS and/or SaaS solutions preferred. - Sales Methodology: Proficiency in using established sales methodologies (Customer Centric Selling + MEDDPIC) for deal qualification and management. - Analytical Skills: Strong analytical and problem-solving abilities to understand client needs and propose effective solutions. - Communicates Effectively: Excellent verbal and written communications, with the ability to build rapport and trust with clients and convey a clear understanding of unique needs of different audiences. - Drive for Results: consistently achieves results, even under tough circumstances. Passion for achieving sales success. - Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations. - Resilience: Rebounds from setbacks and adversity when facing difficult situations. - Team Player: Ability to work collaboratively with cross-functional teams to drive results. - Travel: Remote but must be able to travel 75% of the time. Nextiva DNA (Core Competencies) Nextiva’s most successful team members share common traits and behaviors: - Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. - Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. - Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. - Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $120,000 - $190,000, including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. - Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage - Insurance: Life, disability, and supplemental indemnity plans - Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay - Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA - Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives - Growth: Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-SP1 #LI-REMOTE Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Role Description Nextiva is looking for a Principal Product Manager to lead the strategy and execution of AI platform adoption and integrations across our product portfolio. - Define and own the roadmap for AI platform adoption across N1, NEXT CX, and NCC CX. - Drive the successful integration of XBert AI Employee and NextIQ into customer workflows and platform experiences. - Partner with AI Product Managers, Engineering, and Design teams to ensure AI capabilities are embedded natively into customer experiences. - Own the strategy and roadmap for Nextiva's third-party integrations marketplace and partner ecosystem. - Prioritize integrations based on customer demand, business value, revenue opportunity, and strategic impact. - Create scalable integration experiences ranging from simple self-service installation for SMB customers to configurable and custom integrations for enterprise organizations. - Lead marketplace expansion, partner integration strategy, and integration lifecycle management. - Establish and manage the end-to-end process for integration requests, including intake, prioritization, business case development, scoping, delivery coordination, launch readiness, and performance measurement. - Collaborate with Customer Success, Sales, and Go-to-Market teams to understand customer needs and drive adoption. - Define success metrics and use customer insights, analytics, and business outcomes to inform roadmap decisions. - Build strong cross-functional relationships and serve as a strategic leader across Product, Engineering, AI, Customer Success, and Partnerships. - Use AI-powered tools and rapid prototyping techniques to validate ideas, communicate concepts, and accelerate product discovery. Qualifications - 7+ years of product management experience, preferably within SaaS, platform, marketplace, API, integrations, or ecosystem-focused products. - Proven experience building and scaling platform capabilities that serve diverse customer segments and business needs. - Strong understanding of APIs, integrations, partner ecosystems, marketplaces, workflow automation, and enterprise software architectures. - Experience owning product strategy, roadmap development, prioritization, and execution for complex cross-functional initiatives. - Demonstrated ability to balance customer needs, technical constraints, and business objectives to drive measurable outcomes. - Strong customer empathy with experience supporting SMB, mid-market, and enterprise customer use cases. - Exceptional communication, stakeholder management, and cross-functional leadership skills. - Ability to translate ambiguous opportunities into clear product direction, requirements, and measurable outcomes. - Strong analytical mindset with experience using data to guide decision-making and prioritization. - High ownership mentality with the ability to build both products and the operational processes required to scale them. - Comfortable using AI tools such as Claude, ChatGPT, Cursor, Codex, or similar platforms for prototyping, workflow design, product discovery, and validation. - Demonstrated curiosity and aptitude for emerging AI technologies and modern product development practices. Preferred Qualifications - Experience with AI-powered products, conversational AI, agent-based systems, or generative AI applications. - Experience managing app marketplaces, integration platforms, developer ecosystems, or partner programs. - Familiarity with MCP frameworks, API-first architectures, and emerging AI integration patterns. - Experience within customer experience, communications, contact center, UCaaS, CCaaS, or adjacent SaaS industries. - Entrepreneurial experience building new products, launching initiatives, or operating within high-growth technology environments. Nextiva DNA - Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. - Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. - Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Benefits - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage. - Life, disability, and supplemental indemnity plans. - Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay. - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA. - Employee Assistance Program (EAP) and comprehensive wellness initiatives. - Access to ongoing learning and development opportunities and career advancement.

Role Description The Onboarding Technician is responsible for guiding new customers through the setup, configuration, and successful adoption of Nextiva’s platform. This role combines customer support, technical configuration, and product training to ensure a seamless onboarding experience. - Assist customers with initial account setup via phone and screen share - Guide customers through login, configuration, and product functionality - Configure accounts, call flows, and devices with accuracy and attention to detail - Perform network checks and basic troubleshooting - Test configurations to ensure successful implementation - Deliver customer training on features and product usage - Meet daily productivity and performance metrics (appointments, call handling, completion rates) - Handle both inbound onboarding calls and scheduled appointments - Cross-functional collaboration: - Partner with teams such as Sales, Product Support, CRM, and other internal groups to improve the overall customer experience - AI & Future-Focused Responsibilities: - Demonstrate interest in AI tools and automation in customer support/onboarding workflows - Collaborate with AI-driven onboarding systems by handling escalations or edge cases AI cannot resolve - Contribute insights to improve AI onboarding agents based on real customer scenarios - Adapt to a future-state environment where onboarding is increasingly AI-assisted and backend-focused Qualifications - Proficient English (written and verbal communication) - Experience in a customer-facing or support role - Strong problem-solving and troubleshooting skills - Strong communication and active listening skills - Commitment to delivering amazing customer service - Attention to detail and time management - Basic technical aptitude (software support, device setup, networking fundamentals) - Ability to work evening/night shifts aligned to U.S. business hours (Mon–Fri 4:00 pm – 3:00 am) Requirements - Experience with CRM tools - Microsoft Office proficiency - VoIP experience preferred - Basic networking knowledge - Exposure to or curiosity about AI tools, automation, or prompt-based systems Benefits - Comprehensive medical coverage, individual limit on exclusions and dental care - Life, disability, traumatic injuries and critical diseases insurance - PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays - Employee Assistance Program and wellness initiatives - Access to ongoing learning and development opportunities and career advancement Company Description Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

• Support and grow existing CX-focused partners within an assigned territory. • Recruit, onboard, and activate new strategic partners aligned to Nextiva’s go-to-market strategy. • Build collaborative business plans with partners outlining revenue targets, enablement activities, and growth initiatives. • Drive partner engagement through regular meetings, QBRs, enablement, and joint account strategy. • Partner closely with Sales, Marketing, Channel Operations, Solutions Consulting, and leadership teams to accelerate pipeline and bookings. • Maintain accurate forecasting and pipeline visibility through Salesforce and internal reporting tools. • Analyze partner performance using dashboards, reporting, and business intelligence tools such as Power BI. • Represent Nextiva at partner events, customer meetings, and industry engagements. • Serve as a trusted advisor to partners while advocating internally for partner success.

• Support and grow existing CX-focused partners within an assigned territory. • Recruit, onboard, and activate new strategic partners aligned to Nextiva’s go-to-market strategy. • Build collaborative business plans with partners outlining revenue targets, enablement activities, and growth initiatives. • Drive partner engagement through regular meetings, QBRs, enablement, and joint account strategy. • Partner closely with Sales, Marketing, Channel Operations, Solutions Consulting, and leadership teams to accelerate pipeline and bookings. • Maintain accurate forecasting and pipeline visibility through Salesforce and internal reporting tools. • Analyze partner performance using dashboards, reporting, and business intelligence tools such as Power BI. • Represent Nextiva at partner events, customer meetings, and industry engagements. • Serve as a trusted advisor to partners while advocating internally for partner success.

Title: Jr Expansion Account Executive (Small Business) Location: Mexico, Remote Job Description: Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. While this role is open to remote candidates across Mexico, team members located within 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) are expected to work onsite to support collaboration, speed, and execution. Drive Customer Growth. Deliver Better Outcomes. At Nextiva, we’re transforming how businesses connect with their customers through our unified, AI-powered customer experience platform. We help organizations grow revenue, operate more efficiently, and build lasting customer relationships through Amazing Service® and innovation. We’re looking for Expansion Account Executives who are motivated to grow existing customer relationships by identifying real business challenges and delivering meaningful solutions. How You’ll Make an Impact As an Expansion Account Executive, you will partner with existing Nextiva customers to understand how their business operates, uncover opportunities for improvement, and introduce solutions that drive measurable outcomes. This is a proactive, ownership-driven role. Success comes from consistent outreach, curiosity, and the ability to connect customer challenges to the value of Nextiva’s AI-powered platform. What You’ll Do - Drive Expansion Revenue: Identify and close upsell and cross-sell opportunities within an existing SMB customer base - Proactive Outreach: Engage customers consistently through calls, email, SMS, and other channels to uncover new opportunities - Lead with Discovery: Listen first to understand business challenges, then align solutions to real customer needs - Deliver Value-Focused Demos: Showcase how solutions solve specific business problems and drive outcomes - Own the Sales Cycle: Manage pipeline, forecasting, and follow-up with discipline using Salesforce - Operate with Accountability: Take full ownership of your performance, activity, and results - Continuously Improve: Actively build product knowledge, sales skills, and understanding of AI trends to better serve customers - Position AI-Powered Solutions: Clearly articulate the value of Nextiva’s platform, including AI-driven capabilities that improve efficiency and customer experience What Success Looks Like - Consistently meeting or exceeding expansion revenue targets - Maintaining a disciplined, well-managed pipeline and follow-up cadence - Demonstrating strong business acumen in identifying and solving customer challenges - Effectively incorporating AI tools into your workflow to improve productivity and outcomes - Building trusted relationships with customers through professionalism and reliability (this is a role where you will interface directly with customers over video) About You You are someone who takes ownership of your work, seeks continuous improvement, and brings energy and resilience to a high-activity sales environment. - 2+ years' experience in sales, account management, or customer-facing roles in a fast-paced environment - Proven ability to meet or exceed performance goals (revenue, retention, or activity-based metrics) - Strong communication skills with the ability to simplify complex concepts, advanced English fluency required (spoken & written) - Comfortable with outbound engagement and proactive customer communication - Highly organized with strong follow-through and attention to detail - Coachable and open to feedback, with a track record of applying it - Self-motivated and resourceful, you take initiative to solve problems and develop your skills - Interest in AI and technology, with a willingness to continuously learn and apply new tools - Nice to Have: - Bachelor's degree in business or a related field - Experience selling SaaS, UCaaS, CCaaS, or related technologies - Familiarity with Salesforce or similar CRM platforms - Familiarity with qualification frameworks (BANT / MEDDPICC) - Exposure to AI tools (e.g., ChatGPT, Copilot) in a professional setting - Prior experience supporting US based customers in a B2B environment Who Thrives in This Role - You take initiative and don’t wait for direction to move work forward - You follow through on commitments and take accountability for results - You stay resilient and maintain a positive, solutions-oriented mindset - You are motivated by growth, both in your performance and your career - You prioritize learning and actively invest in your own development This role is well-suited for individuals early in their career, making a career transition, or looking for an opportunity where effort, consistency, and growth mindset directly translate into success. What Matters Most We value the behaviors that drive long-term success: - Ownership and accountability - Consistency and discipline - Coachability and continuous improvement - Curiosity and willingness to learn - Drive to achieve meaningful results Experience matters, but mindset and execution matter more. Compensation & Growth - Competitive base salary + uncapped commission - Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience Nextiva DNA (Core Competencies) Nextiva’s most successful team members share common traits and behaviors: - Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. - Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. - Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses. - Health - Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage - Insurance - Life Insurance (24 times your monthly salary) - Work-Life Balance - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time - Financial Security - Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA) - Wellness - Employee Assistance Program and comprehensive wellness initiatives - Growth, Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! #LI-AL1 #LI-Remote Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.