• Prepare reporting packages for GARs, QBRs, and MBRs. • Assist in variance analysis on revenue, cost, and margin. • Maintain forecasting and budgeting trackers. • Support month-end close and accrual preparation. • Track account profitability and utilization trends. • Prepare, review, and issue sales invoices in alignment with contract terms and billing requirements. • Review and chase project WIP. • Collect outstanding accounts receivable. • Monitor billing deadlines and resolve discrepancies. • Support audit requests and documentation (e.g., proof of service, invoice support). • Reconcile timecards for proper project coding. • Review and validate timesheets for accurate labor tracking. • Manage expense coding across accounts. • Review and approve employee expense reports in alignment with policy and client/account requirements. • Track employee absences. • Report HR metrics. • Support workforce planning initiatives. • Monitor and maintain data quality and account setup across systems to ensure accurate billing and reporting. • Lead weekly operational syncs with account teams. • Coordinate ordering of branded apparel, PPE, and safety supplies. • Support data integrity across Salesforce and Intacct. • Drive process improvements and standardization. • Maintain operations record keeping and reporting. • Manage contract change controls. • Administer annual CPI increases. • Record contract expansions and extensions. • Drive early dispute resolution. • Ensure compliance with documentation and approval requirements. • Partner with Tax and Accounting to evaluate service taxability and financial impact. • Track vendor costs to ensure proper billing treatment and accurate margins. • Partner with Vendor Management to coordinate vendor onboarding and PO creation. • Maintain contract and PO documentation. • Track contract expirations and renewals. • Process goods receipts and confirm services. • Serve as a single point of contact bridging Finance, Operations, and Client teams. • Drive revenue assurance and cost control at the account level. • Enable data-driven decision making through timely, accurate reporting. • Ensure a seamless client experience from onboarding through delivery. • Proactively identify risks and resolve issues early. • Lead or support process improvement and automation initiatives across Salesforce, Intacct, UKG, Smartsheet, Power Query, and related tools.

Role Description The Account Manager - Natural Channel will serve as a strategic partner to TRUFF’s retail customers, responsible for managing day-to-day sales operations while driving growth and building strong distributor and broker relationships. This role will lead account planning, promotional execution, and trade spend management, ensuring that TRUFF’s strategies are executed effectively at retail. The Account Manager will also be responsible for business development, including developing and executing sales strategies, and creating and nurturing customer relationships across the Natural Channel. - Strategically develop, plan, track, and measure progress against company objectives and KPIs in a fast-paced, high-growth CPG environment. - This position reports to the CCO. What You'll Own - Planning: - Build annual account plans (revenue, distribution, promo targets) aligned to growth goals for accounts. - Forecast volume, promo lift, and trade needs with accuracy. - Define KPIs and tracking to drive execution. - Account Operations & Activation: - Own day-to-day customer relationships and sell-in (new items, packaging, innovation). - Develop and maintain strategic long-term, value crafting relationships with customers to accomplish organic growth and long-term company objectives. - Execute promo calendars and in-store activation with Marketing/Trade. - Coordinate cross-functionally to meet customer deadlines. - Use syndicated/retailer insights and category trends to inform plans. - Growth & Partnerships: - Expand distribution, win secondary placements, and drive incremental volume. - National and Distributor Trade Show management and execution. - Deliver data-driven sell stories/category reviews; represent TRUFF at key meetings and events. - Lead broker partner relationships to maximize results. - Sales & Trade Management: - Manage trade budgets for ROI; track deductions, promo efficiency, and sales. - Analyze market potential, problems, and opportunities for attention and outline action plans for their attainments. - Forecast sales and promotions for specific accounts on existing and new products on a monthly basis. - Risk & Compliance: - Anticipate forecast/relationship risks; propose mitigations. - Ensure compliance with customer terms, contracts, and promo guidelines. - Monitor execution across supply chain/retail and resolve issues fast. Qualifications - 3-5 years of progressive sales experience in CPG, ideally within Food & Beverage, managing regional natural channel accounts. - Strong understanding of retail customer dynamics, promotional strategy, and trade spend management. - Experience working with and managing brokers, and direct retailers (small and large). - Track record of managing and growing accounts in small/medium sized fast-scaling brands. - Proficiency in syndicated data tools (Nielsen/IRI/SPINS) and retailer-specific portals. - Experience managing customer-specific P&L and delivering against ambitious revenue targets. - Possess excellent interpersonal, listening, verbal, presentation, attention to detail and written communication skills. - Ability to organize and manage time efficiently and effectively. - Self-starter who thrives in a multi-tasking role. - Willingness to learn and accept direction and guidance in a professional manner. - Goal ownership oriented and open to coaching to optimize individual and company performance. - Focused on organizational goals, understands the importance of blending into teams and supporting strong morale and sense of purpose within the team. - Ability to travel 15-20%. Benefits - Performance Bonus - Equity Incentive Plan - Comprehensive Health, Dental, Vision & Life Insurance - 401(k) with 3% company match - Generous PTO, Sick Time, Holidays & Parental Leave - Wellness, Internet & Cell Phone Stipends - Company-provided Laptop

• Build, manage, and grow relationships with defined Applied clients in the region, supporting complex solutions across instrumentation, reagents, consumables, and services. • Lead end-to-end account sales processes, including territory forecasting, client discovery, analysis, solution design, negotiation, and closing. • Partner closely with internal teams across scientific operations, product management, and engineering to address complex client challenges. • Develop a deep understanding of client needs to offer tailored scientific solutions for applied science problems. • Act as LGC’s face in the region, with travel up to 50% to establish strong client connections and deliver value.

• Lead Strategic Client Relationships Across Commerce Channels • Drive Revenue Growth Through Merchandising & Commerce Strategy • Oversee End-to-End Project & Product Development Execution • Facilitate Cross-Functional Collaboration & Operational Excellence • Contribute to Business Growth, Innovation & Team Development