LGC Group

• Build, manage, and grow relationships with defined Applied clients in the region, supporting complex solutions across instrumentation, reagents, consumables, and services. • Lead end-to-end account sales processes, including territory forecasting, client discovery, analysis, solution design, negotiation, and closing. • Partner closely with internal teams across scientific operations, product management, and engineering to address complex client challenges. • Develop a deep understanding of client needs to offer tailored scientific solutions for applied science problems. • Act as LGC’s face in the region, with travel up to 50% to establish strong client connections and deliver value.

Title: Account Manager Location: - Manchester, NH 03103, USA - Employees can work remotely - Full-time - Work Arrangement: Remote - Department: Commercial - Compensation: USD 95,000 - USD 105,000 - yearly Company Description ABOUT LGC STANDARDS: LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world. Job Description Job Purpose The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines. Key Responsibilities - Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships - Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads - Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience - For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews - The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner - Develop an in-depth understanding of key LGC products and their applications - Meet and exceed assigned sales targets for LGC Standards. - Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information - The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours Applicants must reside in Massachusetts, New Hampshire, Rhode Island, or Connecticut. Qualifications Experience Requirements - B.S. in chemistry, physics, biochemistry, biology, or equivalent - At least 5 years’ experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred - Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals - Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus - Outstanding commercial awareness and planning abilities - Proven track record meeting and exceeding sales targets - English fluency. Fluency or proficiency in other languages are a significant advantage - Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR Core Competencies - Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management - Product Knowledge: value propositions, solution development - Market Knowledge: competitive landscape, positioning, and industry trends - Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion Additional Information Pay range for this role is: Minimum: USD $95,000 / Yearly Maximum: USD $105,000 / Yearly The actual base salary will depend on several factors such as: experience, skills, and location within sales geography. What we offer (US based-employees): - Competitive compensation with strong bonus program - Comprehensive medical, dental, and vision benefits for employees and dependents - FSA/HSA Pre-tax savings plans for health care, childcare, and elder care - Deductible Buffer Insurance and Critical Illness Insurance - 401(k) retirement plan with matching employer contribution - Company-paid short- and long- term disability, life insurance, and employee assistance program - Flexible work options - Pet Insurance for our furry friends - Enhanced Parental leave of 8 additional weeks - PTO that begins immediately - Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more! ABOUT LGC: LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. OUR VALUES - PASSION - CURIOSITY - INTEGRITY - BRILLIANCE - RESPECT EQUAL OPPORTUNITIES LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

• Own all assigned Commercial accounts and Strategic site-level locations, representing the entire LGC Standards portfolio across all end-markets to build new and maintain existing account relationships • Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads • Involve additional LGC Standard’s team members on an as-needed basis to best service customer needs and to achieve the highest level of customer experience • Collaborate with the strategic account manager for relevant sites at specific strategic accounts • Use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner • Develop an in-depth understanding of key LGC products and their applications • Meet and exceed assigned sales targets for LGC Standards • Actively engage with customers to qualify leads, convert prospects, follow-up on quotations and drive new sales • Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events

• Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships • Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads • Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience • Collaborate with the strategic account manager to conduct planning and customer reviews for relevant sites at specific strategic accounts • Use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner • Develop an in-depth understanding of key LGC products and their applications • Meet and exceed assigned sales targets for LGC Standards. • Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; maintain CRMs with up-to-date customer information • Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours

• Define and lead go-to-market strategies for our product & service portfolio • Develop and execute the company's overall marketing strategy aligned with business objectives • Act as a strategic partner to senior leadership on market positioning, brand development, and growth opportunities • Lead and coordinate marketing activities across multiple channels and stakeholder groups • Establish marketing priorities, budgets, KPIs, and performance metrics • Communicate and translate complex scientific, technical, and business topics into compelling customer-focused messaging • Oversee the company's website strategy, content, and user experience • Collaborate closely with Business Development and Program Management (CRO & CDMO) as well as Scientific- and Leadership teams

Role Description We’re seeking a Corporate Account Manager (CAM) to lead the America's business of one of our largest strategic partnerships. You'll play a key role in managing one of LGC's most important global accounts, building trusted relationships, unlocking new opportunities, and supporting innovative diagnostic solutions. This position demands a strategic approach to account management, emphasizing long-term value creation and partnership development. The CAM will collaborate within our partners’ own commercial leadership team to drive conversions of end user clinical diagnostics laboratories and network laboratories across USA, Canada & LTAM, focusing on our Multichem Quality Control (QC) & VALIDATE partnerships. Also includes supporting local partners’ own sales team in the field across USA, Canada & LTAM. This role requires a candidate with strong IVD account management and strategic partnership expertise and will require a solid understanding of the clinical biochemistry & immunoassay markets. The ideal candidate will have existing connections into USA end user clinical diagnostics laboratories and major laboratory networks. A team player with strong organisational skills and project management skills, client communications, client management and service, product expertise, and critical thinking. Adherence to all company policies. - Manages and achieves sales targets, by leading a strategic sales process, accountable for revenue & business unit goals - Be an internal champion for the strategic partner, striving for win-win results and building long term trust - This role will require networking at various levels within targeted client organizations - Performs sales analysis and builds out near, mid & long term forecast models - You will be key in defining overall strategy with the strategic partner, developing a road map to capture key new products, opportunities, presenting proposals and managing senior level negotiations and contract agreements - Driving business reviews with our strategic customer, presenting current business performance, growth areas and key projects, enabling future partnership growth - Key sales contact for our corporate account, owning key commercial communications. Support the sales organization during the sales process as a primary sales resource - The corporate account manager will be expected to manage a solution-oriented sales process that will involve cross functional teams and will require strong project management. - Manage and communicate customer demand and liaise with internal production on priorities & delivery expectations. - Coordinate product delivery requirements between the customer and production - Provide input to strategic planning & new product development pipeline and reviews. - Drive international brand awareness including but not limited to global roadshows and tradeshows - Update and maintain current Customer Relations Management database - Other duties as assigned Qualifications - Bachelor’s degree in biomedical scientist, or a related discipline e.g. clinical biochemistry - Minimum 5+ years’ experience in a IVD related sales management role, focusing on B2B strategic partnerships and/or corporate account management - A strong connection to USA end user diagnostic laboratories and networks - Biochemistry & immunoassay expertise is critical - A team player, who can partner closely with our customers & LGC manufacturing sites to provide exceptional customer service - Strong communication skills inc. presentation, comfortable with presenting to a senior level - Advanced Excel and finance skills to support with sales forecasting & complex price modelling - Strong project management experience - Excellent organizational and communication skills - Fluent in speaking and writing English. Requirements - Molecular & serology expertise is preferred - Other language skills (Eg French, Spanish, Portuguese) - Connections to LTAM / Canada end user diagnostic laboratories and networks - Understanding of ISO 9001, 13485 - Experience with medical device registrations for CE, 510k, NMPA, & other global territories Benefits - 401(k) benefits plan - Life assurance & health allowance - Discounts with local and national retailers - Free 24/7 Employee Assistance Programme - Recognition schemes and monetary awards

Role Description As our Partner Development & Enablement Manager , you will be responsible for leading growth through our partner ecosystem. The role focuses on making it easier and more attractive for partners to work with BRCGS - helping them to sell effectively, promote with confidence and deliver through a trusted, digitally enabled assurance ecosystem. Key Responsibilities - Partner Strategy Execution - Implement the Partner Development and Enablement elements of the BRCGS go‑to‑market model. - Translate commercial priorities into clear partner plans by cohort, geography and opportunity area. - Focus effort on partners and routes to market with the greatest strategic and commercial value. - Partner Enablement & Experience - Build and evolve the BRCGS partner enablement model to improve partner efficiency. - Equip partners with tools, messaging, knowledge and support. - Identify and reduce friction across partner onboarding and delivery journeys. - Champion simpler and more consistent partner ways of working. - Team Leadership - Build, lead and develop a high‑performing Partner Development team. - Set clear expectations, targets and accountability. - Lead directly on priority partner relationships. - Cross‑Functional Collaboration - Work closely with Business Development, Marketing and Revenue Operations teams. - Collaborate with Digital and Operations teams to improve integration and experience for our partners. - Feed partner insight into Standards, Technical and Commercial leadership. Key Interfaces - Head of Business Development (line manager) - Head of Commercial Strategy - Head of Strategic Partnerships & Market Intelligence - Head of Marketing - Head of Digital Ecosystem - Partner organisations across all approved cohorts Qualifications - Experience in partner management, channel or business development within the TIC (Testing, Inspection, and Certification) sector or standards/assurance environments. - Strong understanding of certification and partner‑led business models. - Consistent record of improving partner performance and engagement. - Commercial, pragmatic and committed to building connections. - Energetic and outcomes‑focused. - Credible with complex partner ecosystems. - Collaborative, but clear on expectations and standards. Benefits - We deliver world-class solutions and foster an inclusive and collaborative environment where every team member can thrive and achieve their full potential! - We are committed to ensuring that every job applicant and employee is valued for their individual talents. - We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. - We proudly support an inclusive work environment where everyone can compete and succeed based on their merits. Work Arrangement - Remote Department - Commercial

• Partner with Hiring Managers to solve key hiring problems across scientific and manufacturing niches. • Build high quality talent pipelines through various methods; direct sourcing, events and through advertising channels. • Manage the end-to-end recruitment process, identifying any gaps and partnering with stakeholders to solve them. • Champion DEIB initiatives around Talent Acquisition.

• Define and lead go-to-market strategies for our product & service portfolio such as CRO, CDMO and overall oligo, and further business initiatives. • Partner with the Business Development team to ensure successful market penetration and development. • Develop value propositions, messaging frameworks, and competitive positioning. • Develop and execute the company's overall marketing strategy aligned with business objectives. • Act as a strategic partner to senior leadership on market positioning, brand development, and growth opportunities. • Lead and coordinate marketing activities across multiple channels and stakeholder groups. • Establish marketing priorities, budgets, KPIs, and performance metrics. • Communicate and translate complex scientific, technical, and business topics into compelling customer-focused messaging. • Conduct market, customer, and competitor analyses to identify opportunities and risks. • Oversee the company's website strategy, content, and user experience. • Drive digital marketing initiatives, including SEO, content marketing, email campaigns, and social media. • Ensure that digital channels effectively support lead generation, customer engagement, and brand visibility. • Collaborate closely with Business Development and Program Management (CRO & CDMO) as well as Scientific- and Leadership teams. • Manage external agencies, consultants, and marketing vendors as required.

• Oversight of a varied collection of commercial projects • Preparation and maintenance of project documentation (e.g., project planning documents, project costings, etc.) • Liaising with internal teams to plan and monitor projects • Monitoring project progress to ensure timely and on-budget delivery • Ensuring project outputs align with quality assurance plans • Coordinating project meetings (e.g., drafting meeting papers, agendas, minutes) • Keeping project collaborators informed of progress • Preparing progress reports for programme management and customers • Liaising with suppliers and subcontractors, monitoring payments • Assisting with contract documentation • Management and use of company’s ERP (Enterprise Resource Planning) system IFS