Title: Rural Health Program Assistant Location: Madison, Wisconsin Job Description: Requisition Number: JR10011572 Remote Type: Hybrid Category: Administration Time Type: Full time Job Category: University Staff Employment Type: Regular Job Profile: Administrative Assistant II Job Summary: The Wisconsin Office of Rural Health (WORH) is hiring two Administrative Assistants (Program Assistants) to meet state and federal program needs. - Work hours will generally be Monday through Friday between 8:00am and 4:30pm Central Time. The exact work schedule is flexible and will be determined at the time of hire. - These positions may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. - Must provide a valid driver's license. Employees may use their own transportation or receive approval for University Car Fleet usage. WORH has a strong working relationship with national, state, and local colleagues and a history of national leadership and innovation from our programs. These positions will provide critical support for the Outreach Program Managers to maintain these relationships and meet the training, consultation, and programming needs of our partners. Success in these roles require: - Organization, time management, and prioritization skills to coordinate multiple projects simultaneously. - Ability to independently problem-solve logistical challenges when coordinating travel, meetings, and events. - Strong attention to detail to maintain documentation standards and ensure data integrity, particularly in cases of high volume and repetition. - Proficiency in using digital productivity tools (e.g. Microsoft Office, Google Workspace, CRM) to document and track project data and progress, including contact databases. - Ability to respond to inquiries promptly, professionally, and accurately as a first point of contact for statewide health programs through written and verbal communication methods. - Openness to training and feedback for process improvements. Candidates who additionally demonstrate the following will be given first consideration: - Ability to gather and synthesize program information to produce accurate, audience-appropriate materials for rural health partners in Wisconsin. - Knowledge of state/federal government health agencies and/or hospital/provider associations to direct communications and reports to program partners. - Knowledge of basic performance improvement principals to successfully track and interpret performance metrics. - Ability to quickly adjust administrative processes to meet evolving grant/program requirements; and effectively document changes to preserve institutional knowledge. Key Job Responsibilities: - Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations - Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities - Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums - Tracks and gathers program performance and activity progress to ensure objectives, benchmarks, and deadlines are met - Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision - Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures Department: ​School of Medicine and Public Health, Department of Administration, Wisconsin Office of Rural Health ​ ​​The Wisconsin Office of Rural Health (WORH) works to improve the access to, and quality of, rural healthcare in Wisconsin. We receive federal and state funding through grants and state budget line-items, as well as generating income through fee-for-service programs. ​ Compensation: The starting hourly wage for the position is $24.04 per hour; but is negotiable based on experience and qualifications. ​Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH University Staff Benefits Flyer 2026. Required Qualifications: - Experience using digital productivity tools (e.g. Microsoft Office, Google Workspace, CRM) for communications, data tracking, and/or project management - Experience maintaining internal documentation systems to preserve institutional knowledge and/or support continuity of operations - Experience coordinating meetings, travel, events, communications, and/or other administrative support Preferred Qualifications: - Relevant experience or training in healthcare or health outreach programs; relevant experience or training in rural health environments is strongly preferred Education: - ​​H.S. diploma preferred Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.

• Monitoring and maintaining award funds and accounts. • Providing budgeting, forecasting, and financial oversight services. • Reviewing expenditures for allowability, allocability, and reasonableness. • Communicating grant terms and conditions to project teams with a focus on compliance. • Navigating multiple research administration systems and providing guidance to faculty and staff. • Anticipating and proactively addressing the needs of researchers. • Delivering excellent customer service and confidently managing high-stakes conversations around policy, compliance, and regulations.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking a highly collaborative and execution-focused Program Manager, Sales Systems Enablement (IC3) to support the design, delivery, and sustainment of worldclass enablement experiences across our Quote-to-Cash, CRM, and broader sales technology ecosystem. In this role, you will help ensure our global sales teams are equipped to adopt and maximize their evolving tech stack by supporting system launches, coordinating training needs with regional teams and Sales Academy, and managing the ongoing lifecycle of sales tool content across our Sales Success Center. You will collaborate closely with Digital Technology (DT), Sales Operations, Commercial Legal, OCM, and broader Global Learning & Development (GLD) to orchestrate readiness,streamline enablement activities, and ensure sellers have the right resources at the right time. The ideal candidate thrives in ambiguity, builds strong relationships, and brings creativity and AI-powered problem-solving to learning design. This is a hands-on role for someone who enjoys building, organizing, coordinating, and continuously improving scalable enablement programs that directly impact field productivity and sales effectiveness. KEY RESPONSIBILITIES Launch Support (Initial + System Enhancement Releases) - Support planning and execution for Quote to Cash, CRM, and other sales system launches or enhancement cycles. - Coordinate with DT, Ops, and Change Management team to understand system changes, timelines, and business context. - Define the learning approach for each launch by identifying audience needs, selecting appropriate modalities, and outlining a clear path for field readiness. - Design scalable live learning experiences, including VILT, leveraging AI tools where appropriate to streamline delivery and enhance engagement during system launches. - Build or update enablement materials such as instruction manuals, job aids, demos, and playbooks to ensure sellers understand what's changing and how to use new capabilities. Sales System Sustainment & Field Support - Partner with regional sales teams, assessing business sustainment needs and identifying emerging training gaps or friction points across the seller workflow. - Design and facilitate live learning experiences, including VILT, ensuring sellers receive clear, engaging, and effective instruction tied to evolving tools and processes. - Maintain ongoing pulse checks with Operations and the OCM lead to identify field challenges and propose enablement solutions. - Deliver targeted training or refresh content to support new hires, evolving processes, or newly introduced sales tools. Content Management - Own the ongoing quality, accuracy, and usability of sales tools content. - Refresh and retire content as systems evolve; ensure information is intuitive, current, and discoverable. - Apply AI-assisted approaches to streamline content creation, QA, tagging, and delivery to meet learners where they are. Cross-Functional Alignment - Partner across DT, Ops, OCM, and GLD to ensure alignment between technical delivery, business requirements, enablement needs, and the broader GTM plan. - Translate complex technical input into simple, actionable enablement resources for - sales audiences. - Coordinate dependencies across multiple workstreams with strong communication, tracking, and stakeholder management. AI-Enabled Learning & Efficiency - Leverage AI tools to streamline content creation, quality review, tagging, and knowledge organization. - Use AI to enhance learning design, including generating examples, scenarios, and variations of training content that meet sellers where they are. - Apply AI-driven insights to refine enablement materials and identify opportunities to improve clarity, engagement, and discoverability. - Explore new AI capabilities and recommend lightweight applications that improve scale, speed, or learner experience across enablement workflows. Qualifications - 3-5 years of experience in sales enablement, sales operations, program management, or related fields. - Strong coordination and organizational skills with the ability to manage multiple workstreams simultaneously. - Experience supporting sales systems or tool launches, preferably in a sales or revenue operations environment. - Ability to translate business or technical requirements into clear, user-friendly training materials. - Strong collaboration and stakeholder management skills across cross-functional teams. - Demonstrated ability to work in ambiguity and proactively identify solutions or next steps. - Strong writing and content-development skills (job aids, guides, playbooks, demos, etc.). - Curiosity and willingness to leverage AI tools to improve efficiency, content generation, or learner experience. - Comfort facilitating live training sessions, particularly Virtual Instructor-Led Training (VILT), and engaging diverse learner groups. Preferred - Familiarity with CRM, CPQ, or other sales productivity systems. - Experience supporting enablement efforts for large field or customer-facing organizations Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Support day-to-day management of administration and operational tasks under the direction of the STINGRAI Business Operations Lead • Support day-to-day internal business processes across functional departments • Assist in project coordination, logistics, recruiting, and procurement of resources and management • Support execution of all subcontracts on STINGRAI • Collaborate and coordinate across the task order with internal and external stakeholders, interface with and spearhead communications across multiple internal business areas to ensure pertinent stakeholder involvement • Support aspects of program administrative and financial management, with principal responsibilities including financial reporting and control, contract, subcontractor and security management, Standard Operating Procedures (SOPs), presentation templates, continuous improvement initiatives, and portal content • Responsible for developing and disseminating templates to standardize administrative aspects of project set-up and execution • Interface with the Program Support Office (PSO) to ensure subcontractors are provided onboarding training and support to ensure compliance with AAS policies and accuracy of RIPs, TARs, Trip Reports, and invoicing • Coordinate the functional matrixed support, providing clear direction, oversight, and accountability in coordination with shared services leadership, escalating issues early and often.