Role Description We are seeking an accomplished Technical Project Manager with experience in complex environments within the cable, broadband, or telecommunications industry to lead the delivery of complex, cross-functional technical programs supporting the introduction of new products and technologies. This role is responsible for driving execution across engineering, operations, and business stakeholders to ensure successful implementation from concept through deployment. - Lead end-to-end project management for complex engineering initiatives supporting new product implementation and deployment. - Partner with engineering, operations, product management, and executive leadership to define program objectives, timelines, risks, and deliverables. - Coordinate cross-functional teams to ensure successful execution across multiple technical workstreams. - Develop and maintain integrated program plans, milestones, dependencies, and executive-level status reporting. - Translate complex engineering concepts into clear, concise presentations for executive leadership and business stakeholders. - Identify program risks, develop mitigation strategies, and proactively remove obstacles to keep initiatives on track. - Quickly develop an understanding of new hardware platforms, network architectures, and engineering terminology to effectively engage technical teams. - Facilitate cross-functional meetings, drive decisions, and ensure accountability across stakeholders. - Monitor program performance using key metrics and provide regular updates to senior leadership. - Foster strong relationships across engineering, operations, and business organizations to enable successful product delivery. Qualifications - 7 years of program or project management experience leading complex technical initiatives. - Experience supporting engineering and/or technical operations organizations. - Proven experience leading new technical product implementation or complex technology delivery programs. - Cable, telecommunications, broadband, or related industry experience is strongly preferred. - Experience working with engineering teams focused on hardware development, network infrastructure, technical architecture, or related technologies. - Ability to quickly learn and understand new engineering concepts, hardware platforms, technical architectures, and engineering terminology. - Demonstrated success leading large-scale, cross-functional programs involving engineering, operations, product management, and business stakeholders. - Exceptional executive presence with the ability to communicate effectively at all organizational levels. - Advanced Microsoft PowerPoint skills with experience creating executive-level presentations, strategic updates, and program reviews. - Strong organizational, planning, and program governance skills with the ability to manage multiple priorities simultaneously. - Proven experience identifying program risks, developing mitigation strategies, and driving successful program execution. - Strong analytical, problem-solving, and decision-making skills. - Experience working in Agile, hybrid, or traditional program management environments is preferred. - PMP, PgMP, or other project/program management certification is a plus. - Demonstrates a high level of ownership, accountability, curiosity, persistence, confidence, emotional intelligence (EQ), and attention to detail. Requirements - PMP or similar certification preferred. - Bachelor’s degree in Business, Information Systems, Engineering, or related field. - MBA preferred. Compensation This is a long-term consulting engagement with an annual salary range of $115,000-130,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role, and potential certifications can be key factors in the final compensation for this role.

Role Description You've spent 5-7 years writing code and growing as an engineer. Now you want to lead. At ShippyPro, you'll take ownership of the Fulfillment Pod: the team building the systems that move millions of shipments every month. You'll report directly to our COO, with real influence on how we scale. If you think in systems, care about your team as much as your code, and want to build something that matters – keep reading. Qualifications - 5-7 years of experience in software engineering, ideally with some in a leadership or mentoring capacity - Strong knowledge of backend systems (PHP, NodeJS, or Python); our stack uses all three - Solid grasp of system design, clean architecture, and the trade-offs that come with scale - Experience leading, mentoring, or growing engineers — technically and personally - Comfort with ambiguity and fast-changing priorities - A problem-solver mindset: logical, curious, and allergic to over-engineering - Fluent in English (written and spoken) - we operate in English Requirements - Lead and grow the Fulfillment Pod – hiring, mentoring, and setting the technical bar - Own the architecture and delivery of core fulfillment systems - Balance hands-on coding with technical leadership – you're still in the codebase - Partner with Product and Design to turn roadmap into shipped, scalable features - Drive performance, scalability, and reliability across the pod's services - Bring AI into the workflow – automating what can be automated, freeing the team to focus on what matters - Run the team's rituals: planning, reviews, retros – keep them lean and useful Benefits - Competitive salary between €52,000 and €72,000, calculated through our salary simulator – built on objective metrics, because we believe in unbiased compensation - Performance bonus tied to impact - Meal vouchers (office or remote) - Mental healthcare - Yearly learning budget and AI tools - Remote flexibility with expenses-paid trips to HQ for team meetups - No clock-in/out policy and one-time home office allowance - Birthday Time Off – one extra day off, just for you - Career Growth Program – clear growth paths, structured goals, and continuous feedback - An international team that moves fast and cares about building things well

• Provide design oversight to align with engineering standards • Manage request for pricing efforts and coordinate automation deployments • Oversee Industrial Engineers with implementation of designs • Drive the development of facility layout and process design • Validate business requirements and confirm the Concept of Operations • Engage vendors and manage the procurement of necessary items

• Serve as the primary point of contact for our international customers, providing day-to-day support for our legal practice management solution, Amberlo • Investigate, troubleshoot, and resolve customer inquiries and complex issues, including 2nd-level support cases • Analyse customer requirements and translate them into practical solutions and recommendations • Work closely with Product, Development, and other internal teams to ensure timely issue resolution and a high-quality customer experience • Deliver customer training sessions and support users in adopting and making the most of the solution • Monitor customer needs and proactively identify opportunities to improve satisfaction, processes, and product usage • Support customers throughout their lifecycle, from onboarding to ongoing enablement and optimisation • Contribute customer insights and feedback to product and process improvement initiatives while ensuring smooth project execution, quality standards, and commercial alignment