• Cleans, sweeps, vacuums, mops, or restocks hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. • Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. • Dusts both low and high areas. • Wipes down or cleans various surfaces. • Uses appropriate equipment and cleaning solutions for all tasks. • Removes and properly disposes of discarded materials. • May compact trash. • Removes and transports trash to the appropriate disposal areas. • May change light bulbs and perform very light facility maintenance. • May keep building entryways free of snow and debris. • May operate a vehicle to work at remote locations. • Notify supervisor if safety and sanitation standards are not being met.

• Lead and execute initiatives addressing complex Group Insurance business challenges, from problem definition through implementation and sustainment. • Apply structured, data‑driven problem‑solving and process improvement approaches to identify root causes, evaluate solution options, and drive measurable, sustainable improvements. • Own project planning, stakeholder communications, requirements, timelines, dependencies, risks, and resource coordination across multiple initiatives. • Act as a trusted partner to Business Solutions leadership, providing coverage, continuity, and decision support as needed. • Leverage deep Group Insurance business and operational knowledge to assess impacts, risks, and downstream implications of proposed solutions. • Partner closely with Business Analysts and cross‑functional team members to translate business needs into clear requirements, insights, and recommendations. • Influence and align stakeholders across business, operations, technology, and control functions without formal authority. • Use data, analytics, and AI‑enabled tools to generate insights, identify trends, and support evidence‑based decision making. • Collaborate with subject matter experts, risk, and control partners to ensure solutions address governance expectations, including issue and error management, and regulatory requirements. • Communicate clearly and confidently with cross‑functional teams and senior leadership, translating complex analysis into concise, compelling narratives. • Model and coach best practices in problem solving, project execution, and continuous improvement.

• Develop and continuously refine Clarity’s nutrition and diet programming (ages 5–17), with a special emphasis on creating a new group-based series and/or individualized content. • Create evidence-based educational materials, meal planning resources, and behavioral frameworks for patients and families. • Collaborate with the clinical team to align dietary recommendations with medical and behavioral health treatment plans. • Contribute to the development of clinical workflows, tools, and protocols related to nutrition care. • Plan and lead virtual group nutrition sessions for patients and/or caregivers. • Conduct individual dietary consultations as part of the integrated care model. • Monitor patient progress, adjust recommendations, and document clinical interactions accurately and in a timely manner. • Collaborate with medical and behavioral health providers to support coordinated, whole-child care. • Represent Clarity Pediatrics at professional conferences, community events, and in media opportunities. • Build and maintain relationships with referring providers, schools, and community organizations. • Contribute to thought leadership through content creation (e.g., blog posts, webinars, social media) that elevates Clarity’s brand and mission. • Identify partnership opportunities to expand awareness of Clarity’s services among families and the broader healthcare community.

• Provide software support directly to our customers. • Provides first-level investigation to the customer and resolution for the Constellation Suite of Products. • Work closely with development documenting and communicating software related issues. • Accurate and timely tracking of all reported issues. • Meets all defined service levels for unresolved problems and reassigns the ticket to the appropriate internal/external team. • Applies technical aptitude in resolving client issues. • Advises the Customer Care Manager for sensitive Client situations. • Attends and participates in Team meetings. • Attends CHS product training, as required. • Makes recommendations to address problems, improve service, and provide improved support. • Develops frequently asked questions (FAQ) documentation.