• Field sales – regular on-site visits and telephone support for the existing customer base • Price calculations for demand and costing inquiries and preparation of quotations • Clarification of availability for requested products • Administrative processing of inquiries and projects • Follow-up on demand inquiries / project tracking • Review of order confirmations to ensure agreed prices/price adherence • Annual contract negotiations and administrative processing of contracts • New customer acquisition and related tasks • Technical and commercial acquisition of construction projects • Handling of customer complaints • Coordination of marketing measures for these customer groups (in cooperation with the regional technical manager) and the marketing department

Role Description Our Sales team plays a pivotal role in our business growth initiatives and is essential to delivering outstanding customer outcomes. As a Key Account Manager, based in Mexico, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity to drive growth in a wide variety of markets with a high level of autonomy! This is a remote role, based in Guadalajara, Mexico and will serve regions including but not limited to: - Guadalajara/Jalisco - Queretaro - Guanajuato - San Luis Potosi - Aguas Calientes We have an environment shaped by our decentralized, entrepreneurial culture that brings our exciting ideas to life. Our people thrive in our “flexibility within the framework” approach. We are committed to providing you with growth and development opportunities that maximize your unique potential. Our culture empowers you to think and act like a business owner – we want your entrepreneurial spirit to thrive! Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential. We live by our Core Values: simplicity, sharing risk, integrity, respect, and trust. You might like this job if you: - Are an entrepreneur – you enjoy taking ownership of your surroundings and constantly seek to find ways to improve. - Are a self-starter with an interest in engaging customers on a face-to-face basis. - Possess a ‘hunter’ mentality with regard to finding and developing new sales opportunities. - Are excited about working with a differentiated product and customer mix and are passionate about the customer experience. Qualifications - Bilingual in English and Spanish required. - 5+ years of industrial B2B sales experience or Key Account Management experience required. - Experience selling technical or engineered products, such as adhesives, specialty chemicals, polymers, coatings, or related industrial solutions. - Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record, preferably within the Automotive, Electronics, and General Industrial markets. - Bachelor’s degree in Business, Engineering or science-related discipline or equivalent experience. - Strong business acumen, strategic account planning skills, executive presence, and demonstrated ability to clearly communicate technical concepts and solutions to audiences with diverse levels of understanding. - Familiarity with Sales Processes and CRM - specifically Sales Force. - Proficiency in MS Office Suite. - Must have a Valid Driver’s License and the ability to travel 60%-70%. - Ability to sit and stand for up to 8 hours/day. Requirements - Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction. - Develop and implement a robust plan to achieve significant growth within the Adhesives related industries. - Tactical and operational planning with the Segment Manager to determine primary objectives within accounts. - Align with distributor network to promote significant growth in region through identifying opportunities at major accounts. - Develop and report accurate sales forecasts by account and product line and understand changes in demand. - Identify and resolve customer pain points and offer solutions. - Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework. - Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of Sales Force CRM. - Collaborate with Channel management to support accounts and channel partners to grow the wider business. - Participate in market/channel projects as required to support the overall business strategy. - Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service. - Promote, support, and adhere to all safety and quality related policies and procedures.

Role Description The Internal Medicine (IM) Key Account Manager (KAM) leads the strategic direction, development, and execution of account plans and partnerships with aligned Leading Health Systems (key accounts) and associated Integrated Account Teams (IATs) to accomplish mutually aligned goals in a compliant manner. Such goals, anchored on market expansion and brand evaluation opportunities, allows for and bolsters Pfizer’s ability to unlock full key account potential. The KAM must possess a deep understanding of the healthcare market environment, as well as the business drivers, priorities, capabilities, organizational structure, ways of working, external influencers, and decision-making rights of aligned key accounts. The KAM will develop and manage executive-level (C, D-Suite and critical decision maker) customer relationships and align appropriate internal and external stakeholders/decision makers based on account plans and goals to ensure compliant, effective and successful results. - Account Alignment to include the following accounts (subject to change): - UPMC - Jefferson Health / Lehigh Valley Health - Allegheny Health Network - Penn Medicine - Saint Lues University Health Network Responsibilities - Customer Engagement - Identify key customers including the internal/external decision making and influencing network impacting the key account and local health economy. - Maintain effective relationships with key Customer C, D-Suite, administrative and decision-making roles within a key account. - Develop effective relationships with key opinion leaders and stakeholders in local health economies. - Understand and seek to influence key local, regional and national healthcare issues and best practices aligned to market and key accounts. - Manage co-development and co-execution of project plans (holding Customer and Pfizer accountable for plan execution). - Account Management - Manage a set of prioritized accounts to achieve agreed upon business objectives. - Seek out opportunities for synergy and collaboration to achieve both Pfizer and Customer goals through active and transparent customer/account Planning. - Analyze and understand the local environment, key account business models, and aligned Pfizer priorities to create account plans that identify mutually beneficial opportunities. - Leverage the value proposition for Pfizer to create mutually beneficial business opportunities that result in action. - Identify, connect and communicate multiple insights from various stakeholders to develop a plan of action that is beneficial to Patients, Customers, and Pfizer. - Business & People Leadership - Lead and support development of high functioning IATs (consistent with account team model) inclusive of collaborating with cross-functional specialists and other Pfizer stakeholders to ensure appropriate roles, responsibilities and resources are aligned and leveraged compliantly. - Partner with IAT to facilitate colleague understanding of local market/customer drivers. - Impact and influence the development of Key Account Management efforts locally, regionally or nationally by partnering with needed cross-functional teams to compliantly shape efforts and deliver results. - Share and help scale proven practices across the region and nation. - To be a local expert on healthcare reform, the evolving landscape and the organization of Accounts/Customers. - Lead the development of strategic planning priorities for aligned key accounts. - Demonstrate a broad base of market knowledge and dynamics of healthcare which influences account behavior. - Utilize organizational awareness skills and alignment of Pfizer's priorities to include appropriate Pfizer colleagues to optimize value provided to the Customer and to Pfizer. - Lead pull through activities in alignment with Pfizer business leader direction. - Communicate a short, mid and long-term view of Pfizer business with Key Accounts, delivering ongoing opportunities for Pfizer’s portfolio with alignment across all Pfizer Business Units when appropriate. - Provide regional marketing and strategy teams customer specific insights that can be utilized in crafting strategic direction and new market specific materials. Qualifications - Candidate demonstrates a breadth of diverse leadership experiences and capabilities including the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. - Bachelor's Degree required. MBA or advanced degree in a related field preferred. - 5-10 years of previous pharmaceutical, biotech, or medical/marketing/sales experience preferred with at least three years spent in a promoted position and/or developmental role with demonstrated leadership across peer and manager groups. - Management and/or Account Management experience is strongly preferred. Desired Skills, Knowledge & Experience - Business Acumen: Demonstrated knowledge of the healthcare market and disease states, ability to develop and manage relationships with Key Accounts (C, D-Suite, KOLs and decision makers), demonstrated account management & negotiation skills and understand how to prioritize resources and develop business plans. - Financial Acumen - Market and Business Strategy - Account and Customer Management - Functional Knowledge - Account Planning: Can understand, influence and adapt to changing local healthcare, key Customer and stakeholder needs. - Data Analytics and Interpreting - Strategic Planning - Critical and Analytical Thinking - Execution and Measurement of Outcomes - Relationship Management: Builds and maintains strong trusting relationships; has persuasive oral and written communication skills. - Value Proposition Management - Networking - Stakeholder Management - Influencing without Authority - Driving Leadership Culture: Upholds Pfizer values; provides a vision of how Pfizer goals will be delivered at a local/regional/national level. - Self-Awareness - Commitment to Compliance - Embraces Straight Talk Additional Job Information - Last Date to Apply: July 22, 2026 - Territory includes: PA, NY, NJ, CT, DE, VA, WV, OH - The annual base salary for this position ranges from $176,600.00 to $294,300.00. - This position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary. - Eligibility to participate in our share based long term incentive program. - Comprehensive and generous benefits and programs to help our colleagues lead healthy lives. - Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. - Relocation assistance may be available based on business needs and/or eligibility. - Candidates must be authorized to be employed in the U.S. by any employer. - U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Role Description This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in: - Clinical and account-based selling - Access navigation - Collaborative problem-solving - Team orchestration - Omni-channel engagement Key Responsibilities: - Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. - Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes. - Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. - Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility. - Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person. - Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. - Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. - Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Qualifications - Bachelor’s degree required from 4-year college or university. - Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. - Welcoming candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors. - Proven track record of consistent high-performance in navigating and successfully selling to large accounts and key customers. - Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems. - Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. - Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. - Must have a valid driver’s license. Requirements - Experience across therapeutic groups, disease states, account management strategy, and new product launches. - Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs. Benefits - Comprehensive benefits package including health, life and disability benefits. - 401(k) with company contribution and match. - Generous time off package including vacation, personal days, holidays and other leaves.