• Provide leadership and technical expertise to the Identity and Access Management Team • Develop technical relationships with key IT contacts • Support business operations and initiatives as needed • Identify opportunities to improve or automate existing processes

• Handle inbound calls and written inquiries from customers • Provide clear, friendly, and professional support in Dutch • Update and maintain customer data • Work closely with your team to deliver the best customer experience

• Monitoring branch operations specific to market assigned • Ensuring financial, clinical operations and quality, service and sales initiatives adhere to government regulations • Developing strategies and overall branch business plans, annual planning, and budgets • Managing patient satisfaction data • Working closely with AVPO along with various cross functional teams

• Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes. • Design and maintain scalable processes that ensure accurate and efficient compensation administration. • Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams. • Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams. • Execute recurring compensation payout cycles, reconciliations, and operational close processes. • Execute compensation letter generation, distribution, tracking, and record management. • Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements. • Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy. • Serve as a key point of contact for compensation-related field questions and inquiries. • Build and maintain support resources, FAQs, documentation, and intake processes. • Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs.