
OpenAI
Remote Jobs
Creating safe AGI that benefits all of humanity.
75 Jobs
• Define our sales enablement strategy by identifying obstacles and gaps and prioritizing initiatives that will support our GTM teams in achieving and succeeding our goals. • Partner closely with Product, Product Marketing, Adoption, Deployment, and other teams to build internal and external facing collateral that will support the GTM team in best selling to and serving our customers. • Build, manage and automate information and collateral that GTM team members need in order to be effective in their roles. • Manage the regional Sales and Technical Success training calendar and run trainings that may include new process roll-outs, product launches, and other programs to make the teams more effective in their roles.
Title: Head of Ads Enterprise Marketing Location San Francisco Employment Type Full time Location Type Hybrid Department Marketing Compensation $374K – $415K; Offers Equity The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. More details about our benefits are available to candidates during the hiring process. This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions. Job Description: About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We are hiring a Head of Enterprise Ads Marketing to define and scale OpenAI’s global marketing strategy for enterprise advertisers, agencies, and strategic brand partners. This leader will own how advertisers understand, evaluate, adopt, and grow with OpenAI’s advertising solutions. This is a highly strategic and hands-on leadership role where you will shape the narratives that position OpenAI as a premium advertising platform for the world’s marketers while building the content, thought leadership, events, and demand programs that drive pipeline and long-term strategic growth. You will partner closely with Sales, Partnerships, Product, Finance, Legal, Communications, Research, and Data Science to help establish OpenAI as a trusted leader in the future of AI-powered advertising. This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office. In This Role, You Will: - Define the end-to-end enterprise advertiser marketing strategy across awareness, consideration, pipeline creation, adoption, expansion, and long-term growth. - Develop OpenAI’s enterprise advertising narratives, positioning, and messaging architecture across AI-powered marketing, creativity, measurement, and consumer engagement. - Build compelling brand positioning that establishes OpenAI as a trusted, differentiated platform for enterprise advertisers and agencies. - Lead category thought leadership programs and content strategy that position OpenAI as a leading voice on the future of advertising, AI, creativity, and measurement. - Create executive storytelling frameworks and high-impact communications for senior client engagements, keynote presentations, media moments, and industry conversations. - Develop strategic sales enablement programs, positioning, and materials that help commercial teams articulate differentiated value across industries, customer segments, and buying audiences. - Lead the development of flagship customer stories, case studies, and proof points that demonstrate measurable business outcomes and advertiser success. - Build integrated demand generation and account-based marketing programs targeting priority accounts and industries through owned media, partner channels, executive engagement, and industry activations. - Define industry-specific narratives and go-to-market strategies across key verticals including CPG, Retail, Automotive, Financial Services, Technology, Entertainment, Telecom, and Travel. - Own OpenAI’s presence and narrative strategy at major industry events including Cannes Lions, CES, Advertising Week, Possible, and DMEXCO. - Partner closely with Product Marketing and Product teams to translate roadmap innovations into market-ready launches, customer education, and enterprise sales motions. - Establish measurement frameworks to track brand perception, executive engagement, pipeline contribution, influenced revenue, content performance, and market momentum, while building and leading a high-performing team over time. You Might Thrive in This Role If You: - Have 12+ years of experience in B2B marketing, enterprise marketing, ad sales marketing, product marketing, brand strategy, or strategic go-to-market leadership. - Have built or led enterprise advertising marketing programs at a scaled digital media platforms. - Deeply understand how enterprise advertisers and agencies make buying decisions, including procurement cycles, executive stakeholders, measurement requirements, and long-term partnerships. - Have significant experience developing executive narratives, thought leadership platforms, and enterprise positioning strategies that influence senior marketers and industry decision-makers. - Have experience building sophisticated content marketing ecosystems that support both brand leadership and pipeline generation. - Have led world-class tent-pole event strategies and know how to convert marquee moments into measurable brand and commercial impact. - Have built high-quality sales enablement ecosystems that help commercial teams win complex deals. - Are fluent in advertising concepts including brand building, performance media, measurement, attribution, audience strategy, creative effectiveness, and media planning. - Are highly analytical and comfortable connecting marketing investments to pipeline and revenue outcomes. - Can translate complex technology into clear, credible narratives for CMOs, agency leaders, media executives, and enterprise buyers. - Thrive in ambiguous, fast-moving environments where you are building new functions from scratch. - Are an excellent people leader who can attract top talent and raise the quality bar quickly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Technical Accounting Manager, Compute Infrastructure
OpenAICreating safe AGI that benefits all of humanity.
Title: Technical Accounting Manager, Compute Infrastructure Location: San Francisco, CA Hybrid Full-time $216K – $240K • Offers Equity Department: Finance Job Description: About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting team plays a crucial role in helping OpenAI navigate complex, judgmental, and rapidly evolving accounting matters with rigor and clarity. We aim to bring both technical excellence and strong business partnership to some of the most novel accounting questions in the industry. About the Role As a Technical Accounting Manager, Compute Infrastructure, you will lead the evaluation, documentation, and operationalization of complex accounting matters related to OpenAI’s compute infrastructure and other strategic business activities. This is a high-impact role at the intersection of technical accounting, infrastructure strategy, financial reporting, and cross-functional execution. You will be responsible for analyzing complex and non-routine transactions under U.S. GAAP, developing well-supported accounting conclusions, and translating those conclusions into practical guidance for accounting operations, financial reporting, controls, and business partners. Areas of focus may include leases, cloud compute arrangements, power purchase agreements, related strategic investments, consolidation evaluations, and other emerging or non-standard arrangements. This role is based in San Francisco, CA or remote with in-office approximately 1x per month. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Evaluate complex, judgmental, and non-routine transactions and document accounting conclusions under U.S. GAAP. - Partner with Controllership, Tax, Legal, FP&A, Procurement, Infrastructure, and other cross-functional teams to assess the accounting implications of new products, commercial arrangements, strategic transactions, and business initiatives. - Translate technical accounting conclusions into practical operational guidance, including journal entries, close procedures, disclosure considerations, and control requirements. - Lead the preparation and review of technical accounting memoranda, position papers, and other documentation for management, auditors, and internal stakeholders. - Maintain and enhance OpenAI’s technical accounting framework, including policies, interpretive guidance, and documentation for both recurring and non-recurring accounting matters. - Advise on financial reporting implications of complex accounting areas, including financial statement presentation and footnote disclosures. - Help design and implement scalable processes to support new accounting requirements, evolving business activities, and continued organizational growth. - Serve as a trusted thought partner on novel, high-impact accounting issues across the organization. You might thrive in this role if you have: - CPA or equivalent accounting qualification. - 10+ years of progressive accounting experience, with at least 2 years in technology company environments. - Prior experience in a public accounting firm at a manager or senior manager level. - National office or Accounting Advisory background preferred. - A strong foundation in technical accounting under US GAAP, with expertise in financial instruments, consolidation and lease accounting. - Demonstrated ability in managing and supporting high-velocity, cross-functional teams on impactful projects. - Exceptional problem-solving capabilities, strategic thinking, and the ability to work in a fast-paced, innovative environment. Compensation Range: $216K - $240K USD BENEFITS total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. More details about our benefits are available to candidates during the hiring process. This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Title: Senior Counsel, Commercial Location: San Francisco Department: Legal Compensation San Francisco $248K – $330K • Offers Equity The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions. About the Team OpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields – technology, AI, infrastructure, privacy, IP, corporate, employment, tax, regulatory, and litigation – who collaborate closely with colleagues across the company. If you are passionate about being a technology lawyer working on cutting-edge challenges, you’ll thrive here. About the Role We are seeking an experienced commercial attorney to join our commercial legal team. Based in the US, you will help lead commercial legal support for OpenAI’s rapidly growing business, working with teams such as GTM, Partnerships, Procurement, Finance, Product, Infrastructure, and Engineering. This is a great opportunity to join OpenAI’s commercial legal team, negotiating high-impact agreements and helping to build scalable frameworks for responsible growth. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week. In this role, you will: - Serve as the legal partner for OpenAI’s business transactions, partnerships, and operations. - Provide practical, business-oriented legal advice to teams including Sales, Partnerships, Finance, Procurement, and Operations. - Identify and address commercial, product, regulatory, privacy, and other legal issues arising from commercial transactions. - Develop strategies and processes for handling legal issues in creative and scalable ways that support growth. - Monitor and advise on regulatory and compliance matters affecting AI and technology. - Collaborate with colleagues across OpenAI’s global legal team to ensure alignment across jurisdictions. You might thrive in this role if you: - Have 7+ years of experience across in-house and technology-focused law firm roles. - Bring a strong background in drafting and negotiating complex commercial contracts. - Are comfortable operating in an entrepreneurial environment, and are proactive and independent. - Communicate with clarity and business judgment, tailoring advice to enable responsible growth. - Build cross-functional relationships and adapt communication styles to diverse audiences. - Have a strong sense of ownership, intellectual curiosity, and enthusiasm for technology. - Can demonstrate sound judgment in ambiguous or fast-changing situations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
• Own the certification initiative as a strategic program • Lead the development of OpenAI’s certification system as a company-wide initiative. • Define the program’s structure, roadmap, and operating model. • Ensure that certifications evolve alongside OpenAI’s rapidly developing products. • Develop frameworks for evaluating practical AI capability using OpenAI products. • Ensure certifications measure real workflows and product usage rather than theoretical knowledge. • Translate product capabilities into meaningful certification pathways. • Partner closely with product teams to ensure certification systems integrate with OpenAI’s platform and learning tools. • Influence product features that support learning, evaluation, and skill development. • Ensure certifications remain tightly aligned with real product capabilities. • Design a program architecture capable of reaching millions of learners while maintaining credibility and signal value. • Ensure certification pathways integrate with OpenAI learning programs and educational initiatives. • Establish systems that allow certification programs to scale globally. • Operate across Product, GTM, Customer Education, and Partnerships to align strategy and execution. • Ensure certification initiatives reinforce enterprise adoption and workforce readiness. • Build shared understanding across teams of how certification programs support OpenAI’s broader mission.
Title: Partner Director , AWS SI Partnership Location: San Francisco Department: Go To Market Job Description: About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem designed to accelerate customer success, support secure AI adoption, and drive growth in support of OpenAI’s mission toward AGI. We collaborate closely across sales, technical success, product, marketing, operations, and leadership teams to turn strategic partnerships into durable commercial outcomes. Within that team, AWS is one of OpenAI’s most strategic ecosystem partners. Beyond direct alliance engagement with AWS, a critical part of our growth strategy is enabling the Systems Integrator (SI) ecosystem to build, deliver, and scale OpenAI-powered solutions on AWS infrastructure. Success in this space requires deep collaboration across AWS-focused SI practices, field sellers, cloud architects, delivery leaders, and OpenAI GTM teams. It requires strong operating rigor, scalable co-sell execution, and the ability to turn strategic partner relationships into measurable customer outcomes and revenue growth. About the Role We are hiring a Partner Director, AWS SI Partnerships to lead and scale OpenAI’s relationships with AWS-focused practices within Systems Integrators (SIs). This person will serve as a field-facing partnership leader responsible for driving co-sell engagement, enabling AWS-focused SI teams, shaping joint solution and account strategies, and accelerating customer adoption through SI-led delivery motions. This is a revenue-oriented partnerships role for a high-output operator who can translate ecosystem strategy into pipeline, partner-attached revenue, and scalable execution. The right candidate understands how AWS-focused SI organizations operate, knows how to earn mindshare across partner field and practice leadership teams, and can build repeatable motions that scale across multiple stakeholders and regions. This role is based in NYC or SF. We use a hybrid work model of 3 days in the office per week. In this role, you will: - Build trusted relationships with AWS practice leaders, alliance managers, cloud sales teams, architects, and delivery leadership across key SIs and consulting partners. - Own the in-market operating relationship with AWS-focused SI partners across account mapping, joint pipeline development, opportunity coordination, and executive alignment. - Drive partner enablement on OpenAI positioning, solution use cases, technical capabilities, qualification criteria, and customer engagement best practices. - Partner closely with OpenAI Sales, Technical Success, and Product teams to support strategic enterprise opportunities involving SI-led transformation initiatives and AI deployments. - Identify, shape, and accelerate qualified opportunities emerging from AWS SI partner ecosystems and joint customer accounts. - Help SI partners build repeatable OpenAI offerings, reference architectures, delivery methodologies, and go-to-market motions aligned to AWS infrastructure and services. - Drive strong co-sell execution and operational discipline across AWS ACE, Marketplace, pipeline tracking, partner attribution, and deal progression workflows. - Develop scalable sales plays, enablement materials, field communications, and executive engagement strategies that help partners operate more independently over time. - Aggregate structured feedback from SI partners, AWS stakeholders, and customers and translate insights into recommendations for product, operations, marketing, and GTM leadership teams. - Help define the engagement model, prioritization framework, and operating cadence required to scale OpenAI’s AWS SI ecosystem globally. - Collaborate cross-functionally with Partner SAs, Cloud Specialists, Product, Engineering, Partner Marketing, Partner Operations, and executive leadership to unblock deals and improve partnership execution. - Represent OpenAI with executive presence in customer, partner, and leadership conversations where commercial judgment, technical credibility, and strategic clarity matter. Preferred Qualifications: - 8+ years in partnerships, cloud alliances, ecosystem sales, business development, consulting partnerships, or related GTM roles within SaaS, cloud, AI, or platform businesses. - Significant experience working with Global Systems Integrators and consulting firms that maintain large AWS cloud practices. - Strong familiarity with AWS co-sell motions, including ACE, Marketplace, partner funding models, and partner-led sales and delivery engagement structures. - A proven track record of driving measurable revenue outcomes through strategic partnerships, not simply managing relationships. - Experience supporting complex enterprise opportunities involving cloud modernization, AI transformation, data platforms, or large-scale technical implementations. - Comfort engaging CIOs, CTOs, cloud leadership, practice heads, and senior business stakeholders in strategic and technically informed conversations. - Experience building scalable partner programs, enablement strategies, operating cadences, sales plays, and field motions in high-growth environments. - Strong technical fluency and cloud credibility, with enough depth to engage productively with cloud architects, delivery teams, and technical decision-makers. - Experience navigating highly matrixed organizations and aligning cross-functional stakeholders without formal authority. - A demonstrated ability to operate with high ownership in ambiguous, fast-moving environments where processes and playbooks are still evolving. You might thrive in this role if you: - Are a builder. You enjoy creating structure where none exists and turning complex partnership ecosystems into repeatable, scalable motions. - Have a sales and delivery mindset. You naturally orient toward pipeline creation, customer outcomes, partner activation, and measurable business impact. - Are highly credible with partners and executives. You know how to build trust quickly, communicate clearly, and manage escalations effectively. - Operate with urgency and strong judgment. You can prioritize ruthlessly, manage multiple stakeholders, and focus deeply where partnership leverage is highest. - Enjoy technical learning. You do not need to be the deepest technical expert in the room, but you are comfortable learning quickly and translating technical concepts into business value. - Are excited by AI, cloud transformation, and ecosystem strategy, and motivated by the opportunity to help define how OpenAI scales through AWS and strategic SI partnerships. Compensation Range: $266K - $380K USD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Title: Account Director, Digital Natives Growth Location: San Francisco Department: Go To Market Job Description: About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: - Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan - Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal - Develop new and existing accounts through pipeline generation, discovery, evaluation, and successful adoption - Partner with solutions and research engineering to build and execute complex customer programs and projects - Own a revenue target - Manage revenue forecasts - Analyze key account metrics to create reports and provide insights to internal and external stakeholders - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering - Support the recruitment and onboarding of other teammates - Support the development of company culture We're seeking someone with experience including: - 9+ years selling and renewing platform-as-a-service and/or software-as-a-service - Managing and growing customer relationships across the full lifecycle - Developing accounts from early sales stages through successful deployment - Designing and executing complex deal strategies - Working directly with c-level executives - Communicating technical concepts to customers and internal stakeholders - Gathering, distilling, and processing complex market, industry, competitor, customer, and prospect intelligence You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation Range: $290K - $290K USD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Title: Technical Program Manager, Frontier Evals Location: San Francisco, CA, USA Department: Research Employment Type Full time Location Type Hybrid Department Research Compensation - $207K – $230K • Offers Equity The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. More details about our benefits are available to candidates during the hiring process. This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions. Job Description: About the Team OpenAI’s Frontier Evals team designs and builds evaluations that measure the capabilities, limitations, and emerging behaviors of our most advanced models. As a research team, we advance both the science and infrastructure of model evaluation, developing methods, systems, and datasets that help us understand where frontier models succeed, where they fail, and what those results imply for future development and deployment. About the Role As a Technical Program Manager on Frontier Evals, you will drive high-priority evaluation and research programs from concept through design, execution, and analysis. This is a hybrid IC and program management role: you will help design evals, build lightweight technical workflows, manage human data campaigns, create project roadmaps, track execution, and coordinate across researchers, engineers, data teams, vendors, and domain experts. You should be comfortable ramping quickly on unfamiliar topics, turning open-ended research questions into concrete plans, and doing the hands-on work required to make progress before perfect infrastructure exists. The right person is operationally strong, highly resourceful, and excited to work on research projects where the path is not already defined. This role is based in San Francisco, CA. We require 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Manage frontier evaluation projects from initial research questions to delivered benchmarks. - Partner with researchers and engineers to translate ambiguous model capability questions into concrete eval designs, success metrics, timelines, and execution plans. - Design and manage human data campaigns, including task design, trainer or expert instructions, and quality control workflows. - Do hands-on technical work where needed, including prompt iteration, model-based evaluation workflows, data analysis, lightweight scripting, dashboarding, and debugging eval pipelines. - Build roadmaps and operating rhythms that keep fast-moving research efforts aligned and unblocked. - Coordinate across research, engineering, human data, product, safety, legal, external vendors, and domain experts to deliver high-quality evals under tight timelines. - Ramp quickly on new domains and project areas, identifying what needs to be learned, who needs to be involved, and whatever is required to complete the project. You might thrive in this role if you: - Have experience in technical program management, research operations, data operations, evaluation, or a similarly ambiguous technical execution role. - Are proficient enough in Python, SQL, or similar tools to analyze datasets, inspect model outputs, automate workflows, and unblock yourself without waiting on engineering support for every step. - Have a strong understanding of how large language models work, including prompting, model evaluation, grading, and common failure modes. - Are excited to work as both an IC and a program manager: writing analysis scripts one day, aligning stakeholders the next, and then redesigning a data campaign or eval rubric when results reveal a flaw. - Can quickly turn vague research goals into clear plans, crisp milestones, owners, risks, and decision points. - Are relentlessly resourceful: you find partial, scrappy, technically sound ways to make progress while helping teams build more scalable systems over time. - Communicate clearly with technical and non-technical stakeholders, especially when explaining tradeoffs, uncertainty, quality risks, and research findings. - Learn new technical domains quickly and enjoy context switching across multiple high-priority projects. - Care deeply about building rigorous evaluations that help OpenAI understand and safely deploy increasingly capable models. Compensation Range: $207K - $230K USD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Title: Travel Operations Lead Location: San Francisco Department: Finance Employment Type Full time Location Type Hybrid Job Description: Compensation $216K – $240K • Offers Equity The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) 401(k) retirement plan with employer match Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) Mental health and wellness support Employer-paid basic life and disability coverage Annual learning and development stipend to fuel your professional growth Daily meals in our offices, and meal delivery credits as eligible Relocation support for eligible employees Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. More details about our benefits are available to candidates during the hiring process. This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions. About the Team The Procurement organization enables our mission by ensuring every dollar is spent responsibly, compliantly, and efficiently. As a key part of this function, this role reports to the Head of Travel & Expense (T&E) and partners closely with Procurement Operations, Accounting, Finance, and business stakeholders to own and scale the company's global Events strategy, operations, and compliance. About the Role We are looking for a Travel Operations Lead to own and mature the operating model behind OpenAI's executive and employee travel programs. This role will be hands-on in executive travel support while also building the policies, supplier relationships, data, systems, and AI-enabled workflows that allow the program to scale with speed, confidentiality, safety, and control. This person will oversee high-touch executive travel support, including complex commercial travel globally; manage travel agency and supplier performance; own the executive travel policy; and partner with Executive Business Partners to ensure travelers receive timely, high-quality support. The role will also own core employee travel operations, TMC support, on-the-road escalation management, executive travel reporting for tax and compliance purposes, and guest T&E programs. What we're looking for: We are looking for someone who understands the nuance of the travel industry and can operate at scale while continuously improving the system. This person will be hands-on in executive travel support and will own the policy, operation, supplier relationships, and support model that enable safe, efficient, and high-quality travel. The right person will bring strong operational judgment, high attention to detail, and the ability to adjust policies, programs, and tools as OpenAI scales. They will also bring a practical vision for AI and agentic enablement across the travel support ecosystem, knowing where AI can reduce manual work, where human review matters, and how to build trust in new ways of working. You bring: - 7+ years of experience in travel, executive operations, expense, corporate cards, sourcing, finance operations, or a related T&E role. - High AI fluency, with demonstrated ability to use AI tools to improve how work gets done, reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. - Strong understanding of how the in-trip experience is affected by disruptions, destination risk, traveler context, supplier performance, policy design, booking quality, and support responsiveness. - Ability to improve operational processes through better data, automation, workflow design, and exception-based ways of working. - Strong systems understanding, with the ability to understand how data flows across procurement, travel, finance, tax, card, and reporting platforms. - High attention to detail and a strong sense of ownership for data accuracy, completeness, confidentiality, and consistency. - Ability to identify patterns in operational issues and translate them into better processes, standards, controls, and system improvements. - Practical judgment around AI adoption, including where automation can accelerate work, where human review matters, and how to build trust with travelers and cross-functional partners. - Comfort working across HR, Finance, Accounting, Procurement Operations, Tax, Legal, Security, Executive Business Partners, and business stakeholders. - Clear communication skills and the ability to explain process requirements in a practical, enablement-focused way. - Sound judgment when handling confidential executive travel information, sensitive traveler data, guest information, and supplier performance concerns. - Ability to operate in ambiguity, bring structure to evolving processes, and raise the bar as volume and complexity increase. Workplace & Location This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the executive travel operating model, including support workflows, escalation paths, SLA management, policy ownership, supplier coordination, and program governance. - Lead high-touch executive travel support including complex commercial travel globally, balancing speed, confidentiality, safety, and experience. - Manage the procurement process for executive travel, including supplier engagement, service expectations, documentation, spend visibility, and compliance with procurement and finance requirements. - Own and continuously improve the executive travel policy, translating edge cases into clear standards, practical guardrails, and scalable approval paths. - Partner with Executive Business Partners to optimize support, improve satisfaction, clarify handoffs, and ensure executives and travelers can travel safely and effectively. - Oversee employee travel support related to TMC service delivery, on-the-road support, disruption management, traveler enablement, and recurring issue resolution. - Own travel agency management for Navan and related program operations, including SLAs, KPIs, escalations, roadmap input, operational reviews, and continuous improvement. - Manage the Guest T&E program for new hires, candidates, and other business guests, creating scalable rules, support workflows, payment paths, and exception handling. - Build reporting and data routines for executive travel, tax, compliance, supplier performance, traveler experience, support volume, and operational risk. - Use AI tools to improve travel support workflows, documentation, triage, analytics, policy interpretation, exception routing, and recurring issue detection. - Partner cross-functionally with HR, Finance, Accounting, Procurement Operations, Tax, Legal, Security, Executive Business Partners, Recruiting, and business stakeholders. - Build clear documentation, SOPs, program standards, and operating rhythms that make travel support easier, more consistent, and more transparent. You might thrive in this role if you: - Have worked on scaled travel programs and understand how global travel operations, supplier performance, policy, traveler experience, and data connect. - Have experience in high-touch, highly confidential, and fast-changing environments where judgment, discretion, and service quality matter. - Can set up program rules that scale with volume and complexity while preserving room for practical exception handling. - Understand how disruptions, risk, routing, supplier behavior, traveler profiles, and support timing affect trip outcomes. - Enjoy turning operational complexity into clear standards, better workflows, stronger controls, and smarter systems. - Are already using AI tools to improve quality, speed, analysis, documentation, traveler support, or decision support. - Can balance hands-on support with strategic program ownership and cross-functional influence. - Bring an ownership mindset and are comfortable being accountable for sensitive, visible, and operationally complex work. Compensation Range: $216K - $240K USD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Customer Success Manager, Ads Solutions – Spanish Speaking
OpenAICreating safe AGI that benefits all of humanity.
• Own relationships with a portfolio of advertising partners, serving as their primary point of contact. • Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. • Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. • Identify opportunities to expand partnerships through increased product adoption and incremental investment. • Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. • Surface advertiser feedback and insights to inform product improvements and long-term strategy. • Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
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