• Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes. • Design and maintain scalable processes that ensure accurate and efficient compensation administration. • Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams. • Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams. • Execute recurring compensation payout cycles, reconciliations, and operational close processes. • Execute compensation letter generation, distribution, tracking, and record management. • Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements. • Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy. • Serve as a key point of contact for compensation-related field questions and inquiries. • Build and maintain support resources, FAQs, documentation, and intake processes. • Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs.

• Supports regional operations for several skilled nursing facilities and assisted living facilities. • Responsible for assisting facilities in their overall budgeting and financial performance. • Recruits, evaluates and mentors new facility administrators and administrators in training (AIT’s). • Assists with facility marketing efforts by developing and maintaining community relationships. • Responsible for supporting contract negotiations that impact the region as a whole. • Actively participates in supporting the acquisition process for new facilities within your designated region. • Visit your facilities regularly and help facilities ensure their employees are treated as their most valued asset. • Schedule and conduct monthly operations meetings with the facilities you support. • Develop relationships with your PACS support team (HR/Therapy/Clinical/Finance, etc.) to assist the facilities and region in meeting/exceeding their respective goals. • Responsible for generally keeping abreast of HR issues and risk management situations region wide.

Role Description This is a remote position. On behalf of our client, a fast-growing US tax & accounting software startup, we are seeking a highly organized and detail-oriented Operations Intern located in Latin America (e.g., Dominican Republic, Chile, etc.). This is a fully remote, entry-level position perfect for someone looking to launch their career in the global tech ecosystem. In this role, you will ensure the accuracy, consistency, and completeness of customer records, documentation, and operational workflows. Your work will be critical in maintaining smooth backend processes that directly support an exceptional customer experience. Key Responsibilities - Data Management & Entry: Maintain accurate and up-to-date customer data across all systems by entering information, auditing for errors, and correcting inconsistencies. - Documentation & Organization: Organize and manage documents, files, and internal knowledge bases so that cross-functional teams can easily access information. - Operational Task Management: Handle day-to-day operational tasks such as updating records, tracking open items, and monitoring deadlines to ensure timely completion. - Data Collection & Tracking: Gather, review, and verify key data points while proactively spotting and fixing errors. - Process Optimization: Identify opportunities to improve recurring tasks and workflows; suggest simpler, more efficient ways of working and support the implementation of new processes. - Cross-Functional Support: Work closely with customer support, product, and delivery teams to share information, align on updates, and ensure smooth coordination. - Technical Issue Coordination: Collaborate with engineering teams to track, prioritize, and resolve escalated technical issues, ensuring updates are communicated clearly to stakeholders. Qualifications - No prior experience is required! This is an entry-level internship open to current students and fresh graduates. - Skills: Strong organizational and multitasking skills - you can manage multiple data streams without letting details slip. - Tools: Familiarity with productivity and collaboration tools like Notion, Google Drive, Airtable, Slack, and/or CRM platforms. - Communication: Excellent written and verbal English communication skills. - Traits: High level of accuracy, reliability, and pride in delivering clean, consistent work. You have a proactive, problem-solving mindset and a willingness to take ownership of repetitive yet business-critical tasks. Benefits - Competitive Compensation: A competitive stipend/salary benchmarked to local remote standards and participation in the company's stock option scheme. - Flexible Leave: Generous paid time off policy, including dedicated monthly health/period leave for female employees. - Remote Work Flexibility: Work from the comfort of your home. - Tech Setup: Provision of hardware (such as a MacBook and external monitor) or a dedicated tech stipend to ensure a comfortable home office setup.

• Oversee operations, and business strategy utilizing cross-functional departments to meet strategic objectives • Develop and manage methodologies for tracking, identifying and problem-solving issues, interpreting and presenting program results and insights, and developing data-driven analysis approach for clients • Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity • Collaborate with staff to identify internal and external customers and their expectations, initiate process changes to increase quality, decrease costs and improve staff, provider and member satisfaction • Facilitate and support operations staff in the planning, achievement, and tracking of the organizations key strategic initiatives to create a positive impact on organizational scorecard • Serve as an internal resource and advisor on improvement activities • Explore new approaches to work processes by utilizing quality improvement techniques to eliminate waste and re-work • Able to travel up to 25%