Role Description The purpose of the Scheduling Assistant position is to enhance the efficiency and effectiveness of healthcare professionals by providing comprehensive administrative and patient support services using advanced virtual technologies. This role aims to streamline healthcare workflows, improve patient experiences, and contribute to the overall quality of care by delivering timely and accurate information, scheduling, and assistance, while maintaining the highest standards of confidentiality and professionalism in a virtual environment. - Assists with Scheduling & Contact Center activities. - Answers inbound calls to schedule appointments for new or existing patients at all locations. - Collects and documents patient medical history into the electronic medical record (EMR). - Other duties as assigned and subject to change as requirements evolve. Qualifications - High school diploma or equivalent – healthcare specific training preferred, but not required. - Friendly, polite, and professional. - Strong communication skills, both written and verbal. - Empathy and a caring attitude towards patients. - Self-motivated, detail-oriented, and able to work independently. - Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations. - Reliable high-speed internet connection and a quiet, private workspace. Requirements - This position is remote, and the candidate must live in Alabama or Mississippi. - Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function. - This is a full-time position with the required schedule being Monday through Friday 11am to 7:15pm and one Saturday per month from 6:45am to 12:45pm.

Role Description The Appraisal Desk Assistant is responsible for assisting in the daily functions of the Appraisal Desk to accomplish the required objectives set out by department management. The primary objective of the Appraisal Desk Assistant will include, but is not limited to: - Scheduling and collecting resulting appraisal documents - Coordinating various activities and information sharing among branches and appraisers - Recordkeeping Duties and Responsibilities - Initiate and maintain consistent communication with appraisers and branches, providing various forms of information including status and tracking data - Schedule appraisals through the department’s system of record - Follow up on order status with appraisers and branches - Monitor data for trends or issues which may affect on-time delivery, quality, or customer satisfaction, escalating to management as necessary - Maintain current records for appraisers’ licenses and applicable insurance Qualifications - Minimum of two (2) years administrative and/or customer service experience required; experience in the mortgage industry preferred - High school diploma, or equivalent education required - Basic underwriting, processor, and closing knowledge and terminology preferred - Highly motivated, ambitious, and driven to succeed - Must be trustworthy, honest, and able to continuously display a high level of integrity - Able to work effectively in a team environment - Able to demonstrate excellent detail orientation, critical thinking, and analytical skills - Able to identify and resolve problems in a timely manner - Able to understand and respond appropriately to basic inquiries - Able to read, write, and communicate using the English language sufficient to perform job functions - Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.) - Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.) - Able to multi-task (e.g., simultaneous usage of several applications, etc.) - Well-versed with keyboard shortcuts and able to identify new ways to complete a task in less time - Rely on limited experience and judgment to plan and accomplish goals - Works well under general supervision - Able to handle deadlines and working within banking guidelines - Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas Work Environment This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands This is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Expected Hours of Work Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand. Other Duties This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice. EOE D/V/M/F

Role Description This position supports the Gas Safety & Operations Division in reviewing and updating the Pipeline Safety Database by auditing ongoing cases for completeness, accuracy, and status. Duties also include organization and digitization of multiple MPSC libraries to aid Staff and public access. Qualifications - Current enrollment in high school, vocational or technical school, or post-secondary educational institution. Requirements - No specific type or amount of experience is required. - Candidates must attach proof of enrollment to their applications which may include unofficial transcripts, copy of current semester/term schedule, or a receipt of tuition payment that shows a balance of $0.00. - All confirmation documents should have your name, the college/university name, list of current courses/credits enrolled in and if applicable, courses/credits completed. Benefits - LARA is proud to be Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. Company Description For more information about our department, visit us at www.michigan.gov/lara , LinkedIn, Facebook, and YouTube. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant suspected of using AI software for any portion of the selection process may be screened out.

Role Description - Answer incoming phone calls and respond to text messages. - Assist patients with general questions about clinic services. - Provide professional, friendly, and timely customer service. - Route patient concerns to the appropriate provider when necessary. - Schedule, reschedule, and confirm patient appointments. - Send appointment reminders and follow-up communications. - Coordinate patient intake and onboarding activities. - Maintain accurate appointment records. - Process medication refill requests according to clinic procedures. - Assist with patient orders and service requests. - Coordinate follow-up communications regarding prescriptions, laboratory services, and treatment plans as directed. - Maintain accurate patient records and documentation. - Update information within the clinic's electronic health record (EHR) and CRM systems. - Organize digital files and administrative documents. - Support general office administration and daily operations. - Utilize the clinic's EHR, CRM, and phone systems efficiently. - Learn new software and workflows during onboarding. - Ensure accurate data entry and timely record updates. Qualifications - Previous experience as a Medical Administrative Assistant, Medical Virtual Assistant, or Healthcare Customer Service Representative. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Comfortable handling patient information with professionalism and confidentiality. - Proficient with Microsoft Office, Google Workspace, and cloud-based applications. - Experience working in a US-based medical practice, wellness clinic, or healthcare organization. - Experience with appointment scheduling, patient communication, and medication refill coordination. - Familiarity with EHR and CRM systems. - HIPAA knowledge or certification (training will be provided if needed). - Experience supporting practices offering wellness services, hormone replacement therapy (HRT), GLP-1 medications, peptide therapy, or laboratory services. - Previous remote work experience. Requirements - 40 hours per week. - Monday to Friday. - 9AM - 5PM Pacific Standard Time Zone. Benefits - Weeks 1–6: $4 USD/hour. - Weeks 7 onwards: $5 USD/hour.