Derick Dermatology PLLC

Role Description The purpose of the Scheduling Assistant position is to enhance the efficiency and effectiveness of healthcare professionals by providing comprehensive administrative and patient support services using advanced virtual technologies. This role aims to streamline healthcare workflows, improve patient experiences, and contribute to the overall quality of care by delivering timely and accurate information, scheduling, and assistance, while maintaining the highest standards of confidentiality and professionalism in a virtual environment. - Assists with Scheduling & Contact Center activities. - Answers inbound calls to schedule appointments for new or existing patients at all locations. - Collects and documents patient medical history into the electronic medical record (EMR). - Other duties as assigned and subject to change as requirements evolve. Qualifications - High school diploma or equivalent – healthcare specific training preferred, but not required. - Friendly, polite, and professional. - Strong communication skills, both written and verbal. - Empathy and a caring attitude towards patients. - Self-motivated, detail-oriented, and able to work independently. - Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations. - Reliable high-speed internet connection and a quiet, private workspace. Requirements - This position is remote, and the candidate must live in Alabama. - Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function. - This is a full-time position. Monday - Friday, 11:00am - 7:15pm and 1 Saturday per month, 6:45am - 12:45pm.

Role Description The Billing and Coding Associate is responsible for entering payments within an EMR system and generating invoices to be sent to the patient. This position is responsible for accurately coding medical claims and sending electronically to insurance payers each day. Handles in-bound and out-bound calls, insurance verification, assisting patients with insurance questions, and working both patient and insurance aged receivables. Responsibilities - Collects, posts, and manages patient account payments. - Prepares and reviews patient statements. - Imports and balances EFT’s. - Identifies and corrects rejected claims. - Reviews delinquent accounts and contacts for collection purposes. - Verifies patients’ insurance coverage. - Answers questions regarding billing and insurance policies. - Processes payments from insurance companies. - Follows up to see if a claim is accepted or denied. - Reviews and appeals unpaid and denied claims accordingly. - Evaluates medical record documentation to ensure proper CPT and ICD-10 codes are billed appropriately. - Obtains precertification, if required, for specific procedures. - Investigates insurance fraud and reports if found. Qualifications - Official High School Transcripts, Diploma or Equivalency Certificate. - Ability to navigate between different tabs and systems on the computer while attending phone calls. - CPB or other Medical Billing Certification desired, but not required. - CPC or Medical Coding Certification desired, but not required. Preferred Skills - Strong Attention to Detail. - Ability to Multitask. - General Understanding of Insurance Terminology. - Ability to Communicate Clearly with Patients and Staff. Benefits - Weekly Pay. - Paid Training. - Opportunities for Advancement. - Employee Assistance Program (EAP). - Employee Discount on Cosmetic Services and Products. Additional Notes - This position is remote, and the candidate must live in Mississippi. - Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function. - Must have a dedicated workspace within your home. - Must pass a Wi-Fi speed test.

Role Description The purpose of this position is to provide holistic medical support to the Providers. - Serves all Derick Dermatology providers with patient after visit contacts involving but not limited to the following tasks: - Pathology/laboratory results - Scheduling follow-ups - Prescription questions - Records requests - Coordination of care with outside providers - Medical questions - Provider questions - Refill requests - Prior authorizations - Cosmetic questions - Monitors and tracks lesions that require tracking are followed to completion. - Keeps outstanding or incomplete tasks below a certain level in the following systems: - Phone - Voicemail - Fax - Contact system - Internal calls - Emails - EMR - Internal pathology system - Patient portal - Maintains individual phone system metrics in Phone Queue and Answer Rates to meet team goal. - Additional responsibilities as assigned. Qualifications - Official High School Transcripts, Diploma or Equivalency Certificate - Knowledge of basic medical terminology - Friendly, polite and professional. Clear communication skills. - Proficient with an EMR system (Electronic Medical Records) ideally Nextech - Medical Assisting background preferred Requirements - Maintains excellent rapport with the providers - Shows ability to multitask - Shows ability to manage time wisely to complete all inbound/outbound tasks Benefits - Weekly Pay - Paid Training - Uniform Provided - Opportunities for Advancement - Employee Assistance Program (EAP) - Employee Discount on Cosmetic Services and Products Company Description Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the-art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and an outstanding patient experience.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is remote full-time. Open to residents living in Mississippi only. The purpose of the Provider Support Assistant position is to enhance the efficiency and effectiveness of healthcare professionals by providing comprehensive administrative and patient support services using advanced virtual technologies. This role aims to streamline healthcare workflows, improve patient experiences, and contribute to the overall quality of care by delivering timely and accurate information, scheduling, and assistance, while maintaining the highest standards of confidentiality and professionalism in a virtual environment. Roles and Responsibilities - Act as the liaison between providers and patients to support the patients' ongoing care. - Providing pathology and laboratory results. - Completing medical records requests. - Processing prescription refill requests. - Processing medication prior authorization requests. - Other duties as assigned and subject to change as requirements evolve. Qualifications - High school diploma or equivalent - healthcare specific training preferred, but not required. - Friendly, polite, and professional. - Strong communication skills, both written and verbal. - Empathy and a caring attitude towards patients. - Self-motivated, detail-oriented, and able to work independently. - Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations. - Reliable high-speed internet connection and a quiet, private workspace. Requirements - This position is remote, and the candidate must live in Mississippi. - Derick Dermatology will provide you with the appropriate equipment for your work from home environment, such as: secure laptop, monitor(s), headset, and webcam. Equipment issued varies based off job function. - Training is 2 weeks; the training schedule may differ from the schedule hired for. - Must have a dedicated workspace within your home. - Must pass an internet speed test. - Wired internet connection (no Wi-Fi). Benefits - Weekly Pay - Paid Training - Opportunities for Advancement - Employee Assistance Program (EAP) - Employee Discount on Cosmetic Services and Products Company Description Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world-class providers offer medical, surgical, and cosmetic dermatology care in state-of-the-art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and outstanding patient experience. Core Values - Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care. - Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice. - Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues. - DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The purpose of this position is to provide holistic medical support to the Providers. - Serves all Derick Dermatology providers with patient after visit contacts involving but not limited to the following tasks: - Pathology/laboratory results - Scheduling follow-ups - Prescription questions - Records requests - Coordination of care with outside providers - Medical questions - Provider questions - Refill requests - Prior authorizations - Cosmetic questions - Monitors and tracks lesions that require tracking are followed to completion. - Keeps outstanding or incomplete tasks below a certain level in the following systems: - Phone - Voicemail - Fax - Contact system - Internal calls - Emails - EMR - Internal pathology system - Patient portal - Maintains individual phone system metrics in Phone Queue and Answer Rates to meet team goal. - Additional responsibilities as assigned. Qualifications - Official High School Transcripts, Diploma or Equivalency Certificate - Knowledge of basic medical terminology - Friendly, polite and professional. Clear communication skills. - Proficient with an EMR system (Electronic Medical Records) ideally Nextech - Medical Assisting background preferred Requirements - Maintains excellent rapport with the providers - Shows ability to multitask - Shows ability to manage time wisely to complete all inbound/outbound tasks Benefits - Weekly Pay - Paid Training - Uniform Provided - Opportunities for Advancement - Employee Assistance Program (EAP) - Employee Discount on Cosmetic Services and Products Company Description Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and an outstanding patient experience. - Core Values: - Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care. - Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice. - Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues. - DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.