Chowbus logo
Chowbus

Connection through food.

GTM Systems Lead

Product MarketingProduct MarketingFull TimeRemoteSeniorTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

North America

Posted

2 days ago

Salary

$130K - $160K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishChinese

Job Description

GTM Systems Lead

Chowbus

• Own CRM platform strategy, architecture, and roadmap. Define the target-state data model and system-of-record boundaries for merchant, customer, and pipeline data. Lead platform evaluations and build the business case for major platform decisions, driving them to an executive recommendation • Own strategy and direction for the platforms surrounding CRM — marketing automation, sales engagement, customer support, and operations tooling — so the go-to-market and ops stack operate as one connected system with clean data flowing between it. • Partner with Sales, Marketing, Support, and Operations to translate business requirements into platform design and a prioritized roadmap. Serve as the single owner of CRM prioritization across functions, working with a dedicated Salesforce team that executes and maintains the platform. • Set standards for CRM data quality, field governance, and access control so reporting and downstream systems can be trusted. • Run vendor evaluations and build-vs-buy decisions for the CRM and GTM stack; rationalize overlapping tools; own vendor relationships and renewals.

Job Requirements

  • 6+ years in revenue operations, GTM systems, CRM strategy, or business systems, with clear ownership of platform direction and architecture
  • Deep working knowledge of at least one major CRM platform (Salesforce, HubSpot, or equivalent) and comfort evaluating platforms objectively
  • Experience owning a CRM roadmap, major implementation, or platform migration end to end
  • Strong grasp of how CRM connects to marketing automation, sales engagement, support, and operational systems via integrations
  • Ability to build a business case and drive a platform decision with executive stakeholders
  • Restaurant tech, POS, payments, SaaS, or marketplace background preferred
  • Bilingual English/Chinese preferred

Benefits

  • Medical, dental, and vision insurance
  • 401(k)
  • 100% employer-paid Short-Term Disability (STD)
  • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
  • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
  • Company holidays
  • Birthday off
  • Paid Parental Leave
  • Flexible Paid Time Off (PTO)
  • Employee Assistance Program (EAP)

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