Employee Relations Specialist
Location
United States
Posted
12 days ago
Salary
$72K - $90K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Employee Relations Specialist
Ryan Specialty
Role Description The Employee Relations Specialist is responsible for managing a case load and working with leaders across the organization to ensure consistency in performance management. This role serves as a key liaison between leadership and staff, promoting effective communication, fair treatment, and a respectful workplace culture. Job Responsibilities: - Serve as a primary point of contact for employees and managers seeking guidance on workplace issues, conflicts, and disciplinary actions. - Effectively utilize Case Management System (CMS) for thorough documentation of all cases while adhering to policies and procedures. - Work with leaders and HR Business Partners across the organization to manage performance-related issues, including counseling, performance improvement plans, and terminations. - Assist in conducting thorough investigations into employee complaints, disputes, and policy violations to ensure fair and consistent outcomes. - Interpret and apply company policies and federal, state, and local labor laws to ensure organizational compliance and advise management accordingly. - Support and present training to employees and management on employee relations issues, conflict resolution, and compliance. - Foster positive communication channels between employees and management and facilitate effective collaboration within the organization. - Partner with HR Coordinators to prepare reports and analyses of employee relations data to inform management and support strategic decisions. Qualifications - Bachelor’s degree in Human Resources, Business Administration or related discipline. - 3+ years of experience as an HR Generalist with a focus on Employee Relations preferred. - SHRM or HRCI Certification Required. Requirements - Employment Law Knowledge (EEOC, FMLA, FLSA, ADA, etc.) - Policy Communication - Data Analysis - Performance Management - Training and Development - Research - MS Office including intermediate Excel use - Service Now ticketing or other ticketing software Benefits - Comprehensive and best-in-class benefits package. - Paid time off for company holidays, vacation, sick and personal days. - Paid parental leave. - Mental health services.
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