Sheetz, Inc

Role Description This is a remote, field-based position with a preference for candidates residing in the Cincinnati or Columbus, OH markets. Locate, research and secure the BEST locations in an assigned market area to ensure the long-term growth and financial success of the company. Responsibilities - Identify potential sites and their suitability through research. - Present sites to Regional Real Estate Director, VP of Store Development, and Executive Committee. - Build a network of landowners, members of the development community, consultants, and Operations department to leverage in finding and selecting the BEST locations. - Respond to and help resolve all stakeholders’ needs throughout a project. - Negotiate agreements with owners. - Attend agency meetings for various approvals and project a professional demeanor and appearance. - Coordinate the municipal approval process with the Permit Manager. - Align area objectives with the strategic goals of the department. - Analyze quantity and quality of direct and indirect business competitors based on in-market assessment and knowledge. - Prepare documents and interact with corporate real estate counsel. - Direct media inquiries to the appropriate people. Qualifications - Bachelor’s degree in Business, Communications, or related field required. - Minimum 2 years’ commercial real estate or internal Sheetz experience required. - Valid Driver’s license required. - General Office Equipment. Benefits - Base salary range of $78,807 - $131,346 per year, depending on experience and qualifications. - Quarterly employee bonuses based on company performance. - Competitive salaries, PTO and parental leave. - 401k match and employee stock ownership. - Limitless professional development and growth opportunities. - Tuition reimbursement. - Full medical, vision and dental coverage. - Snack discounts. Company Description Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description Ensure Sheetz adheres to all relevant federal, state, and local employment laws, regulations, as well as internal policies and procedures. Serves as the key liaison between the Sheetz HR and Legal teams. Developing, implement, and monitor HR compliance programs, conducting audits, drafting and updating employment policies and handbooks, and providing guidance to the HR team, executive leadership and other departments. Play a crucial role in advising leadership on ethical issues and working to foster a culture of ethical practice/integrity. Responsibilities - Develop, implement, and oversee HR compliance programs, policies and procedures. - Lead and manage a team of compliance professionals/specialists as the HR Compliance and Ethics function grows and expands in the future. - Through monitoring processes and systems, ensure compliance with current federal, state, and local employment laws: - Stay current with potential new or changing employment laws and legislation with a focus on new markets/states to which Sheetz may be expanding and advises HR and other departments on necessary actions to ensure ongoing compliance. - Ensure company’s compliance programs are updated accordingly. - Update existing policies and handbooks and drafts new policies when needed. - Serve as the primary liaison between the Sheetz HR and Legal teams to include coordinating regular meetings, updates, education, etc. to ensure that HR employees receive the resources and services necessary to ensure adherence to required employment laws. - Conduct risk assessments and regular audits to identify potential areas of legal exposure regarding Sheetz’ employment practices and to ensure compliance. Develop and recommends strategies to resolve identified risks. - Advise employees at all levels of the Sheetz organization regarding adherence to our Code of Ethics Policy, specifically as it applies to our HR and people practices. - Design and deliver training programs to educate employees about company ethics policies, compliance requirements, and reporting procedures, in coordination with the workforce training team. - Partner with Employee Relations team to conduct and coordinate certain internal investigations into suspected violations of compliance and ethics policies, including documenting findings, and reporting out to the appropriate individuals regarding the outcome of investigations. - Collaborate with the organization to ensure alignment and integration of compliance initiatives, policies, procedures, practices, etc. related to employment matters. - Complete HR related compliance reporting and metrics for executive leadership, the Board of Directors, and government agencies as necessary and requested. - Select and oversee third party vendors who provide ethics/compliance systems, processes and/or data that support Sheetz. Qualifications - Bachelor’s Degree in Human Resources or related field required - Master’s Degree preferred - Minimum 7 years’ experience as an HR manager, HRBP, HR Compliance Officer, Employment Law or related position required - Minimum 3 years of supervisory experience required - Demonstrated working knowledge of federal, state and local (within the Sheetz footprint) employment laws, regulations and rules required - SHRM-CP, SHRM-SCP, PHR or SPHR certification preferred - General Office Equipment Benefits - Base salary range of $109,196 - $181,994 per year, depending on experience and qualifications - Quarterly employee bonuses based on company performance - Competitive salaries - PTO and parental leave - 401k match and employee stock ownership - Limitless professional development and growth opportunities - Tuition reimbursement - Full medical, vision and dental coverage - Snack discounts Accommodations Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description This role qualifies for a remote work arrangement within our 7 state footprint (PA, OH, MI, WV, VA, MD, NC). Leads engineering efforts for enterprise-wide security initiatives and provides technical leadership in the design, architecture, and implementation of secure solutions. Responsible for translating business and risk requirements into scalable, resilient security capabilities, while influencing standards, driving technical direction, and ensuring security is embedded across platforms, applications, and infrastructure. Responsibilities - Design, engineer, and implement new security solutions that address complex enterprise risks while aligning with architectural standards and business objectives. - Lead technical evaluations, proof-of-concepts, and vendor assessments to select security technologies that meet functional, scalability, and risk management requirements. - Perform advanced troubleshooting and lead incident response activities, including root cause analysis, remediation planning, and post-incident improvements. - Develop and maintain automation scripts and tooling to improve security platform operations, efficiency, consistency, and response times. - Own and drive the lifecycle management and roadmap planning for assigned security tools, including upgrades, integrations, and decommissioning. - Serve as a subject matter expert (SME) across multiple security domains and technologies, providing guidance and technical direction to stakeholders and project teams. - Partner with compliance, risk, and audit teams to support internal and external audits, security reviews, and control validation activities. - Lead the technical execution of security projects, including solution design, implementation oversight, testing, and transition to operations. - Collaborate closely with enterprise architects, infrastructure, application, and cloud engineering teams to ensure security is integrated into designs and delivery processes. - Mentor and coach junior engineers by sharing expertise, reviewing designs, and promoting secure engineering best practices. - Participate in an on-call rotation to provide evening and weekend support as needed. As Sheetz operates 24/7/365, internal and external customers may require support at any time. Qualifications - Bachelor’s degree in Computer Science, Engineering or related field required. - Minimum 2 years cyber security experience required. - Minimum 1 year cyber security engineering experience required. - Previous experience with security solutions such as DLP, EDR, PKI, Password/Secret management, SEIM & SOAR required. - Previous exposure to utilization of IP, TCP/IP, and other network administration protocols required. - Previous exposure to utilization of Windows and Linux systems required. - Previous experience with security incident response preferred. - Previous experience with SSPM (SaaS Security Posture Management) preferred. - Previous experience with SaaS hardening and configuration management preferred. - Maintain a continuous personal professional development program; this level requires at least 1 cybersecurity certification and commitment to pursue additional cybersecurity certifications. - Examples of certifications include: - CompTIA CySA+ (Cybersecurity Analyst): Validates skills in threat detection, analysis, and incident response. - CompTIA Security+: Establishes a strong foundation in core cybersecurity principles. - Certified Ethical Hacker (CEH): Demonstrates knowledge of attack methodologies and defensive countermeasures (Preferred), or equivalent foundational security certification. - General Office Equipment. Accommodations Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description Plan, supervise, and perform work associated with building architectural/engineering initiatives and projects on time and at a high-quality level. Responsible for managing internal architectural team and consultants working on assigned projects. Prepare drawings and manage efforts related to new store prototypes, facility improvements, store life cycle management, remodels, refreshes, and rebuilds. Responsibilities - Coordinate and ensure successful completion of store development and design process from LOI to construction, including cross-discipline project efforts with mechanical, electrical, plumbing, structural, civil, and architectural consultants as well as internal stakeholders. Prepare CAD drawings for new store prototypes, improvement rollouts, rebuilds, remodels, refreshes, “go-backs”, and others as required. - Complete review of building plans for thoroughness, consistency, accuracy, and adherence to design standards. Identify errors/omissions, complete CAD drawing revisions/updates and/or coordinate changes with the design team. - Maximize the development of internal talent through measurable performance coaching on a regular basis, incorporating performance reviews and presenting measurable developmental opportunities. - Prepare and issue Requests for Proposals to potential consultants, negotiate agreements, create exhibits, execute contracts, and review invoices. - Ensure building design and due diligence is complete prior to construction kickoff. Support Brand Design team in preliminary ideation and schematic planning. - Prepare and manage addendums, RFI’s, and field Orders; Coordinate and support Construction and Installation during bidding and construction phases. - Actively balance priorities, in a fast-paced environment, while maintaining and meeting project objectives, scope, timelines and deliverables. - Coordinate with internal personnel and external consultants as required to ensure store drawings meet branding and operational requirements, marketing/sales changes, Authorities Having Jurisdiction and code requirements and current building standards. - Prepare and coordinate conceptual and design development, site design, architecture, and interior design concept plans to be used by Real Estate, Engineering and Permitting departments for obtaining zoning, land development permits, and approvals. - Remain up to date on Sheetz Brand, architecture, site, signage, and fuel design standards. - Review comments from plan examiners, coordinate responses with structural, mechanical, electrical and plumbing engineering consultants, revise CAD drawings as needed to obtain building permits and approvals. - Conduct construction administration walk-throughs, installation observations, and field quality control. Complete conformance reviews with respect to brand standards and permitted construction documentation. Qualifications - Education: Bachelor’s degree in Architecture from a National Architectural Accrediting Board (NAAB) accredited program or a related design field required. - Experience: - Minimum 5 years’ experience in an Architecture and/or Engineering setting as a Job Captain, Project Lead, or equivalent required. - Minimum 3 years’ construction administration experience required. - Minimum 3 years’ supervisory experience required. - Minimum 3 years’ experience creating and maintaining accurate building plans & architectural drawings required. - Minimum 3 years’ experience with building codes, materials, and systems in commercial construction required. - Licenses/Certifications: None required. - Tools & Equipment: - General Office Equipment - Hand tools (measuring devices, wrench, level, etc.) Accommodations Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description This role qualifies for a remote work arrangement within our 7 state footprint (PA, OH, MI, WV, VA, MD, NC). - Design and manage a people analytics and intelligence strategy and budget aligned with organizational and HR strategic objectives. - Lead the analysis of people and culture data and collaborate with HR and business unit leaders to use data, insights, and reporting to solve strategic human capital challenges, optimize human resource capacity planning, and maximize labor utilization rates. Responsibilities - Design the structure, team, governance, and key operating processes and principles. - Maximize the development of internal talent through regular performance coaching, performance reviews, and identification of individual developmental opportunities. - Guide efforts to automate HR data collection and analysis, create visualizations, and develop new analytic tools. - Define the process to identify and prioritize analytics initiatives and requests. - Serve as the primary liaison between Business Insights and HR. - Establish a data-informed culture and skillset across HR through formal and informal education and by utilizing HR Business Partners. - Design and implement a quantitative HR data architecture that integrates data from multiple source platforms, to identify and deliver insights and predictive models used for enhancing forecasting accuracy and improving workforce decision making. - Collaborate with HR and business leaders to design and deliver accurate and trustworthy data, insights, reporting, and dashboards that support the employee life cycle and influence business outcomes. - Collaborate and engage with HR and business leaders to ensure successful adoption of data insights and measurement of business impact. - Support the strategic workforce planning process by understanding labor trends, external labor marketplace dynamics and competitive intelligence in addition to internal marketplace data. - Collaborate and align with Business Insights and HR Technology to align on data tools, methodologies, and priorities. Qualifications - Education: - Bachelor’s degree in data science or qualitative mathematics field (such as statistics, research design, business or talent analytics, mathematics, economics, I/O Psychology) or equivalent required. - Master’s degree in HR management or business administration (MBA) preferred. - Experience: - Minimum 7 years’ experience in senior HR or Business Insight roles such as strategy, analytics, or centers of excellence required. - Minimum 5 years’ experience leading a high-performing team required. - Minimum 3 years’ experience leading enterprise-wide advanced analytics initiatives required. - Minimum 3 years’ experience working with analytics and data visualization tools required. - Licenses/Certifications: - HR education, training and/or certification through online courses and/or professional organizations preferred. - Analytics education, training and/or certification through online courses and/or professional organizations preferred. - Tools & Equipment: - General Office Equipment Benefits - Base salary range of $102,039 - $170,068 per year, depending on experience and qualifications, plus bonus based on company performance. - Quarterly employee bonuses based on company performance. - Competitive salaries. - PTO and parental leave. - 401k match and employee stock ownership. - Limitless professional development and growth opportunities. - Tuition reimbursement. - Full medical, vision and dental coverage. - Snack discounts. Accommodations Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description A Senior Machine Learning Ops Engineer at Sheetz ensures that AI models move seamlessly from “working on a laptop” to running reliably across our stores, applications, and systems at scale. This role powers capabilities like smarter inventory management, enhanced customer experiences, and faster decision-making that keeps pace with the way Sheetz operates. The MLOps Engineer designs, builds, and maintains the pipelines, deployment processes, and monitoring systems that allow models to run continuously and perform consistently. Just as Sheetz kitchens operate around the clock to serve customers, this role keeps our AI systems running 24/7, using data as the ingredients and algorithms as the recipes that drive our technology. This role qualifies for a remote work arrangement within our 7 state footprint (PA, OH, MI, WV, VA, MD, NC). Responsibilities - Lead the end-to-end development and optimization of ML pipelines, including training, validation, deployment, monitoring, and retraining workflows at scale. - Guide the use of and implement infrastructure for tools such as ML flow, TensorFlow, PyTorch, Docker, and Kubernetes to support scalable production workflows for model deployment and lifecycle management. - Design and monitor tools for performance monitoring, drift detection, and automated alerting. - Develop CI/CD pipelines to enable safe, rapid model iteration, deployment, and retraining across environments. - Write, review, and maintain high-quality, production ready code, ensuring robust, reproducible, and secure ML systems. - Apply advanced software engineering and ML Ops best practices to operationalize machine learning solutions efficiently and reliably. - Collaborate with cross-functional teams to align ML solutions with business needs and system requirements and guide integration efforts to embed ML into production applications. - Maintain thorough documentation, version control, metadata tracking, and lineage to support reproducibility and compliance of ML models. - Recommend and implement improvements to ML infrastructure, frameworks, and operational standards, elevating the organization’s ML maturity and capabilities. - Mentor and coach junior engineers, providing guidance on technical challenges, workflow design, and career development. Qualifications - Bachelor’s degree in Computer Science, Management Information Systems, Computer Engineering, or related discipline is required. - Minimum 5 years hands-on experience in designing, developing, and operationalizing machine learning solutions, with a strong focus on ML Ops practices and infrastructure is required. - Previous experience working with large databases – both structured and unstructured – to build data pipelines and self-service dashboards for business users required. - Previous experience in managing machine learning pipelines, lifecycle management, and deployment at scale—including training, validation, serving, and monitoring required. - Previous experience with CI/CD pipelines for ML workflows and containerization tools such as Docker and Kubernetes preferred. - Previous experience with secure and scalable cloud environments (e.g., AWS, GCP, Azure) and infrastructure-as-code and platform-as-a-service (PaaS) offerings preferred. - Cloud Platforms (AWS, GCP, Azure) preferred. - MLOps tools and frameworks (e.g., ML Flow, Kubeflow, TFX) preferred. - DevOps certifications (e.g. Docker, Kubernetes, Terraform, CI/CD Tools) preferred. Company Description

Role Description This position offers a base hourly range of $19.46 - $32.41 per hour, depending on experience and qualifications, plus bonus based on company performance. Provide excellent customer service while serving as a first line de-escalation point to protect brand reputation, as well as troubleshoot technical app and other program issues. Responsibilities - Address a range of customer service situations through various touchpoints and provide first line support for crisis-level situations to protect the brand. - Possess basic knowledge of customer facing promotions and programs to provide first level technical support for customer technology issues (e.g., mobile app, online ordering, SheetzGo, subscriptions, loyalty program, etc.). - Troubleshooting complex concerns pertaining to payment systems (e.g., Sheetz Visa, Fleet credit cards, FISCAL) and payments/transactions at store level (e.g., failed transactions, preauthorization and crypto payments). - Work within ticketing system to document customer inquiries efficiently and accurately. - Route inquiries to specific corporate departments as needed. - Identify and escalate crisis situations to level 2 rep or supervisor as needed. - Ability to keep consumer information and classified proprietary information confidential. - Effectively navigate various software and computer systems necessary to the position. Qualifications - High School/GED required - Minimum 2 years customer service experience required - Minimum 2 years Help Desk/Call Center Experience preferred - General Office Equipment Benefits - Quarterly employee bonuses based on company performance - Competitive salaries - PTO and parental leave - 401k match and employee stock ownership - Limitless professional development and growth opportunities - Tuition reimbursement - Full medical, vision and dental coverage - Snack discounts Accommodations Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description This role qualifies for a remote work arrangement within our 7 state footprint (PA, OH, MI, WV, VA, MD, NC). Our Talent Acquisition Advisor will serve as a senior-level full cycle recruiter supporting a wide range of corporate and operational support functions across the organization. The ideal candidate is someone who can flex across multiple business areas and act as a trusted recruiting partner to hiring managers from intake through offer. This individual will support a variety of functional groups including IT, Operations Support, Marketing, Strategic Research & Development, PSM, and other evolving business needs. Experience recruiting across both technical and non-technical roles is strongly preferred. The ideal candidate will bring strong sourcing and negotiation skills, an understanding of current labor market trends, and the ability to manage high-volume recruitment in a fast-paced environment. This person should be adaptable, collaborative, and comfortable stepping into priority hiring areas as business needs evolve. Overview Presides over non-store recruitment, leading a team of recruiters who work with assigned functional groups to find, select and hire qualified internal and external talent. Responsibilities - Participates as a lead on the Talent Acquisition team supporting corporate and operations support functions and all associated internal and external job openings. - Maximize the development of internal talent through regular performance coaching, performance reviews and presenting developmental opportunities. - Creates and executes annual and ad hoc talent acquisition plans in collaboration with the Recruitment Marketing team. - Sources and screens candidates according to the prioritization set by leadership, hiring managers and other key stakeholders. - Facilitates hiring process collaboration with applicants, peers, managers, and all other internal and external stakeholders to ensure the timely filling of all assigned roles. - Builds strategic relationships with corporate and operations support leadership and key stakeholders to execute annual recruitment plans. - Tracks and evaluates key talent acquisition metrics for assigned functional groups. - Reports key talent acquisition performance indicators and metrics to key stakeholders. - Develops and executes new processes, programs and experiences for leadership and hiring managers. Participates in HR and Talent Acquisition initiative projects as assigned. - Maintains expert knowledge of recruitment technology, applicant tracking, talent analytics, workforce projections, and labor market trends. Qualifications - Bachelor’s degree in HR or related field or equivalent experience required. - Minimum 3 years’ experience in Talent Acquisition, recruitment, and sourcing required. - Previous supervisory experience preferred. - Knowledge and application of federal, state and local employment laws required. Requirements - Equivalent combinations of education, licenses, certifications and/or experience may be considered. Every two years of work experience is equivalent to one year of post-secondary education. Benefits - Sheetz is committed to the full inclusion of all qualified individuals. - Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description The Lead ServiceNow Reporting and Analytics Technologist is responsible for designing, developing, and maintaining Performance Analytics solutions that enable data-driven decision-making across the organization. This role partners closely with stakeholders, process owners, and platform teams to translate business objectives into meaningful KPIs, dashboards, and reports within the ServiceNow platform. This role qualifies for a remote work arrangement within our 7 state footprint (PA, OH, MI, WV, VA, MD, NC). Responsibilities - Possess expert level technical knowledge of multiple ITSM or CRM systems, applications, or modules, and of the business processes associated with those systems or applications. - Escalation resource for assigned systems; serve as the primary technical contact for vendors of assigned systems; participate in strategic planning related to assigned systems. - Develop and manage workflows, playbooks, and other documentation required to support and sustain assigned systems and associated processes. - Direct and manage the implementation of configuration changes to provide proper functionality of assigned systems; coordinate and perform, as needed, routine testing to validate that assigned systems are working as designed. - Provide expert level technical advice regarding assigned systems to other IT personnel; guide the creation, execution, and management of a strategic roadmap for assigned systems which ensures best practices and standards are followed. - Consult with and direct the business in optimizing the use of assigned systems and associated workflows. Stay up to date with the latest system features and enhancements, recommending and implementing improvements. - Serve as the Technical Product Owner of assigned systems. Lead the development effort around workflows and processes to support the integration and automation of manual effort within assigned systems. - Direct and manage the regular maintenance activities for assigned systems, including system upgrades and performance tuning. - Lead inter-discipline, department, and group meeting discussions concerning system functionality. - Develop and manage a set of KPIs to measure and subsequently manage system effectiveness. - Monitor system activity to ensure processes are working properly. - Provide evening and weekend “on call/issue” support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require support at any time. Qualifications - Education: - Bachelor’s degree in any field of study, with courses in computer programming, systems analysis, systems development, or systems engineering is required. - Bachelor’s degree in Computer Science, Management Information Systems, Computer Engineering is preferred. - Experience: - Minimum 10 years of applicable experience in a technology environment. - Experience specializing in ServiceNow Performance Analytics, CSM, ITSM, ITOM preferred. - Licenses/Certifications (must complete all required certifications within 12 months of position acceptance): - ITIL 4 Foundation is required. - At least two Vendor specific application certifications (if offered) are strongly preferred. - ITIL 4 advanced certifications are strongly preferred. - ServiceNow Performance Analytics, ITSM, CSM certifications preferred. - Tools & Equipment: - General office equipment. Accommodations Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Role Description The Lead ServiceNow CMDB and Discovery Technologist is responsible for designing, developing, and supporting CMDB and Discovery solutions on the ServiceNow platform. This role partners closely with infrastructure, application, security, and platform teams to improve configuration data quality, enhance discovery coverage, and ensure accurate, reliable service mapping across the enterprise. This role qualifies for a remote work arrangement within our 7 state footprint (PA, OH, MI, WV, VA, MD, NC). Responsibilities - Possess expert level technical knowledge of multiple ITSM or CRM systems, applications, or modules, and of the business processes associated with those systems or applications. - Escalation resource for assigned systems; serve as the primary technical contact for vendors of assigned systems; participate in strategic planning related to assigned systems. - Develop and manage workflows, playbooks, and other documentation required to support and sustain assigned systems and associated processes. - Direct and manage the implementation of configuration changes to provide proper functionality of assigned systems; coordinate and perform, as needed, routine testing to validate that assigned systems are working as designed. - Provide expert level technical advice regarding assigned systems to other IT personnel; guide the creation, execution, and management of a strategic roadmap for assigned systems which ensures best practices and standards are followed. - Consult with and direct the business in optimizing the use of assigned systems and associated workflows. Stay up to date with the latest system features and enhancements, recommending and implementing improvements. - Serve as the Technical Product Owner of assigned systems. Lead the development effort around workflows and processes to support the integration and automation of manual effort within assigned systems. - Direct and manage the regular maintenance activities for assigned systems, including system upgrades and performance tuning. - Lead inter-discipline, department, and group meeting discussions concerning system functionality. - Develop and manage a set of KPIs to measure and subsequently manage system effectiveness. - Monitor system activity to ensure processes are working properly. - Provide evening and weekend “on call/issue” support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require support at any time. Qualifications - Education: - Bachelor’s degree in any field of study, with courses in computer programming, systems analysis, systems development, or systems engineering is required. - Bachelor’s degree in Computer Science, Management Information Systems, Computer Engineering is preferred. - Experience: - Minimum 10 years of applicable experience in a technology environment. - Experience specializing in ServiceNow CMDB, Discovery, and related automation preferred. - Licenses/Certifications: - ITIL 4 Foundation is required. - At least two Vendor specific application certifications (if offered) are strongly preferred. - ITIL 4 advanced certifications are strongly preferred. - ServiceNow CSA, ITOM, ITSM certifications preferred. - Tools & Equipment: - General office equipment. Accommodations Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.