Role Description The Data & Reporting Analyst will lead the organization’s transition into a data-informed not-for-profit. This position is responsible for extracting, analyzing, and visualizing clinical and operational data to meet rigorous state contract requirements and support advocacy efforts. The ideal candidate will transform raw clinical documentation into real-time, meaningful dashboards for internal leadership, funders, and stakeholders. Key Responsibilities - Dashboard Development & Maintenance: Design, build, and maintain interactive, real-time dashboards and reports using native software tools (Tableau and Metabase). - Contract Compliance Reporting: Own the execution and timely delivery of all required state contract reports, ensuring absolute accuracy and compliance with state data standards. - Data Storytelling & Advocacy: Translate complex mental health data sets into scannable, clear visual stories and briefs for non-technical stakeholders, including board members, community partners, and funders. - Data Quality Assurance: Partner with clinical staff to audit data entry workflows, identify gaps in documentation, and implement standard data collection processes to improve data integrity. - Ad-Hoc Analysis: Respond efficiently to rapid-turnaround data requests from leadership and external funders with attention to funding cycle deadlines. - Strategic System Development: Evaluate current data workflows and provide recommendations on the future state of a centralized data repository to streamline multi-system reporting. Qualifications - Experience: 2–4 years of experience in data analysis, business intelligence, or reporting, preferably within a healthcare, mental health, or non-profit setting. - Technical Proficiency: Strong proficiency in SQL and experience working with relational databases. Proven ability to extract, blend, and analyze data from multiple disparate software systems. Proven hands-on experience creating dashboards in Tableau and/or Metabase or related technologies. - Communication: Exceptional written and verbal communication skills; ability to explain the story behind the data to diverse audiences. - Mission Alignment: Understanding of or strong interest in community mental health services and the unique landscape of non-profit funding. - Additional Skills: Candidates with experience using Python and/or ETL processes are highly encouraged to apply, but these skills are not required. Requirements - Frequently required to speak, write and memorize. - Constantly required to talk, read, problem solve, see, hear and sit. - Push, pull, lift or carry twenty (20) pounds. - Occasionally required to bend, twist, squat, kneel, stand, walk or balance. Benefits - Our company pays 65% of health and dental insurance costs. - We also provide 6 paid holidays, 4 float holidays and paid time off. - Our employees are eligible to participate in our 401k after their first year of employment. - We pay for CEUs through Relias, our Learning Management System.

Role Description Responsible for developing, maintaining, and analyzing revenue cycle reports to support operational, payer, and financial decision-making. Provides expertise in revenue cycle data tools to ensure accuracy, consistency, and compliance. Ensures data integrity across systems and produces actionable insights that drive performance improvement. Develops standard and ad-hoc reports to monitor KPIs, identify trends, and support leadership strategies. Coordinates collaboration with revenue cycle teams, IT, and finance to optimize reporting capabilities and enhance business outcomes. - Develops, generates, and distributes recurring and ad-hoc reports to support revenue cycle operations, payer, and financial performance. - Validates accuracy and consistency of data across revenue cycle systems and reporting platforms. - Analyzes key performance indicators (KPIs) to identify trends, risks, and opportunities for process improvement. - Collaborates with revenue cycle leaders, finance, and IT to translate business needs into reporting solutions. - Builds and maintains dashboards and visualizations to improve transparency and decision-making. - Troubleshoots reporting issues, identifies root causes, and implements corrective actions. - Documents reporting processes, workflows, and standards to ensure consistency and compliance. - Ensures reports comply with HIPAA, PCI-DSS, and organizational data governance standards. - Supports system upgrades, testing, and enhancements to reporting tools and data integrations. - Performs other duties as assigned. Qualifications - Bachelor’s degree - 2+ years of experience in a related field - An equivalent combination of education and experience may be considered. - All experience must be paid and in the same related field. - Part-time and PRN experience will be prorated based on hours worked per week. - Volunteer work and internships for academic credit are not counted. Requirements - Experience in revenue cycle data tools. - Ability to analyze KPIs and identify trends. - Strong collaboration skills with finance and IT teams. - Knowledge of HIPAA and PCI-DSS compliance. Benefits - Safe working conditions. - Equal compensation rates. - Opportunities for continual growth. Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Occasional (< 10% of the time) - Lifting, pushing, and/or pulling objects over 50lbs: Never - Standing or walking with objects up to 10lbs: Intermittent (10% - 50% of the time) - Standing or walking with objects up to 25lbs: Occasional (< 10% of the time) - Sitting at the computer workstation for extended periods: Intermittent (10% - 50% of the time) - Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Occasional (< 10% of the time) - Repetitive motion: Intermittent (10% - 50% of the time) - Working at heights above 4 feet: Never - Working in confined spaces: Never - Risk of injuries from use of equipment on the job: Occasional (< 10% of the time) - Job-related travel: Occasional (< 10% of the time) - Loud noises: Never - Temperature extremes: Never - Hazardous chemicals and fumes including waste: Occasional (< 10% of the time) - Radiation: Never - Burns: Never - Cuts/Punctures: Occasional (< 10% of the time) - Bloodborne/airborne pathogens: Occasional (< 10% of the time) - Recombinant DNA or viral vectors: Never - Combative/violent people: Never - Animal handling (including carcasses): Never Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department Cycle Finance & Analytics Shift Days (United States of America) Time Type Full time Address 2201 Lexington Ave, Ashland, Kentucky

• Perform data ingestion and validation within the team's internal environments, as well as coordinate with the Data Engineering team; • Monitor dashboards and reports that track business indicators (KPIs); • Support the creation of rationale/business rules for new metrics; • Participate in analyses and provide strategic, data-driven insights; • Perform advanced analyses to identify hidden patterns, forecast trends, and anticipate business scenarios; • Provide training and support to end users, helping to promote a data-driven culture within the directorate.

• Build the Firm's Data Foundation • Design and implement a modern data warehouse or data lakehouse architecture from the ground up. • Evaluate and select the best-fit technologies, platforms, and tools based on organizational needs—not vendor preference. • Build scalable data pipelines that connect critical business systems including Salesforce/Litify, telephony platforms, financial applications, HR systems, and third-party SaaS solutions. • Establish automated, repeatable ETL/ELT processes that improve efficiency, reliability, and scalability. • Lead Data Strategy and Governance • Create and implement a comprehensive data governance framework, including KPI definitions, metric standards, data dictionaries, and ownership models. • Establish data quality standards and processes that identify, measure, and remediate data integrity issues across the organization. • Drive consistency and trust in reporting by creating a single source of truth for business metrics and operational reporting. • Develop practices that ensure compliance with privacy, security, and regulatory requirements. • Transform Reporting into Actionable Intelligence • Design and deliver executive dashboards and operational reporting that drive decisions—not just display information. • Partner with business leaders to translate strategic questions into meaningful metrics, analytics, and reporting solutions. • Build proactive analytics capabilities that identify trends, risks, opportunities, and performance drivers before stakeholders ask. • Elevate the organization from reactive reporting to predictive and insight-driven decision-making. • Lead and Develop High-Performing Teams • Lead a combined Business Intelligence and Data Engineering organization. • Hire, mentor, and develop technical talent while fostering a culture of accountability, innovation, and continuous improvement. • Establish team goals, roadmaps, and measurable quarterly outcomes aligned with business priorities. • Reduce operational risk by building scalable processes and eliminating single points of failure. • Partner Across the Business • Collaborate with executive leadership, department leaders, and technology stakeholders to align data strategy with firm objectives. • Work closely with the VP of IT/CIO and peer technology leaders to ensure data architecture aligns with broader technology initiatives. • Serve as a trusted advisor who can translate complex technical concepts into clear, business-focused recommendations and insights.