Grupo Boticário

• Governance and Scope Protection: Act as the single point of contact between business areas, the PMO and vendors, validating requests and assessing impacts on budget, technical risks and architecture. • Strategic Direction: Define the implementation strategy and maintain the high-level roadmap, prioritizing the backlog based on business value, risks and system dependencies. • Stakeholder Management and Reporting: Conduct alignment meetings with leaders from various areas (payroll, timekeeping, RTS), manage executive expectations and report consolidated status. • Risk and Quality Management: Identify critical schedule and cost risks, define contingency plans and ensure readiness for UAT and a successful go-live. • Delivery Accountability: Hold operational teams accountable for deliveries within agreed timelines, taking final responsibility for implementation results and the cutover plan. • Test and Deployment Management: Validate test scripts (UAT), ensure adherence to acceptance criteria and monitor the production checklist during the first days post-deployment. • Vendor Management: Manage contracts, scope, SLAs and schedules with vendors.

• Manage and plan the area’s audiovisual project pipeline (from technical conception to schedule and final delivery), ensuring full asynchronous visibility of task progress for the team; • Act in a consultative, curious, and questioning manner when receiving briefs, understanding the true strategic intent of each production and guiding the format toward the most effective communication approach; • Produce, direct, and edit strategic audiovisual materials (institutional videos, short-form videos, GIFs, and motion graphics) with a focus on employee experience, engagement, and the employee journey; • Provide technical leadership on creative projects, aligning with designers and copywriters to ensure end-to-end quality, consistency, and speed of campaign delivery; • Oversee governance of production companies and partner vendors, conducting technical briefings and advocating for deadlines and budgets; • Ensure consistency with Grupo Boticário’s brand identity and guidelines across all internal pieces, promoting and scaling the use of creative template packages; • Integrate generative Artificial Intelligence tools into the workflow to optimize time, scale, and productivity; • Analyze and interpret performance data from internal video channels (retention rates, views, and engagement on YouTube) to optimize formats and distribution channels.

• Design, monitor and measure complex A/B tests and experiments to validate business hypotheses, ensuring the statistical robustness of decisions. • Create sales performance metrics for products and develop solutions that improve portfolio profitability. • Develop descriptive and predictive data science solutions focused on process optimization, resource allocation and decision support for health and portfolio performance areas. • Execute all stages of the data science solution lifecycle: business understanding, variable study and preparation, mathematical/statistical modeling, performance validation, support for model deployment to production and measurement of results. • Collaborate with the functional area on the design, use and monitoring of models.

• Serve as the focal point for the Formatting team with other areas of the company, ensuring end-to-end management and stakeholder governance for the team's projects; • Work directly at the interface, aligning, understanding requests and addressing them within the squad alongside areas such as Products, Treasury, Finance, Accounting, Training and other related teams; • Ensure cadence, engagement and cross-functional alignment between teams in work agendas; • Define the short- and medium-term vision for the structuring of the products under your responsibility, mapping demands, strategic directions and objectives together with stakeholders; • Build the roadmap for each area of activity and ensure deadlines are met for each stage; • Design, map and/or revisit product operational flows and validate them with partner teams; • Investigate, diagnose and address operational pain points and bottlenecks identified at the frontline (stores and franchisees); • Analyze information, data and performance indicators (KPIs) to identify improvement opportunities, necessary prioritizations and potential operational adjustments; • Directly monitor the indicators of the unified directorate's priority products (Boleto, MOOZ Cards, Pix, Store Installment/Store Credit and Gift Card); • Create and consolidate monitoring reports, structured analyses and high-quality executive materials related to the team's projects.

• Development and Architecture: Develop software solutions for complex problems using C# (.NET) and SQL Server, designing deliverables that are fully aligned with the product’s overall architecture and ensuring the integrity of the ecosystem. • Maintenance and Quality: Perform evolutionary and corrective maintenance of legacy systems. Execute automated tests (unit, TDD, BDD) and ensure code quality, being proactive and diligent in team code reviews (Code Reviews). • Monitoring and Incidents: Adjust, create, and monitor alerts. Take responsibility for failures that fall within the team’s domain, using operational data to suggest stability improvements and supporting the creation of post-mortems. • Execution and Pragmatism: Be disciplined in making realistic commitments and delivering value incrementally. Act proactively to resolve blockers and delays before escalation is needed. • Communication and Collaboration: Actively collaborate with multidisciplinary teams, maintaining communication that is always clear, concise, and audience-focused. Help teammates overcome obstacles and complete tasks. • Self-development and Mentorship: Take ownership of your career and your Individual Development Plan (IDP), constantly seeking and applying feedback. Share knowledge and support the development of less experienced developers.

• Concepção e construção de soluções globais Web e Mobile para os canais digitais; • Evolução e melhoria contínua das nossas soluções em termos de qualidade de software, processos, performance e novas features; • Realizar o refinamento técnico de novas iniciativas, avaliando a viabilidade e apoiando o time de produto no desenho das soluções; • Promover e manter códigos de fácil leitura, aplicando boas práticas de qualidade de software como *clean code* e *clean architecture*; • Dar suporte técnico e mentoria ao time, apoiando os desenvolvedores no desenho de soluções, escolha de padrões arquiteturais e resolução de problemas complexos; • Realização de *code review*, garantindo que mantenhamos a qualidade com alto nível de excelência; • Suportar nossas soluções, realizando interfaces diretas com usuários, desenvolvedores e outros times de tecnologia e negócio do Grupo Boticário; • Documentar a arquitetura e decisões técnicas sempre que necessário; • Garantir o alinhamento do time com as diretivas de arquitetura de software e segurança da informação do Grupo; • Garantir a saúde técnica das aplicações através do monitoramento de APM, taxas de erro de APIs, latência e saúde de bancos de dados; • Desenhar e evoluir a arquitetura de sistemas distribuídos, garantindo alta disponibilidade, resiliência e baixa latência sob alta carga de requisições; • Coordenar e estruturar estratégias de lançamentos progressivos de novas funcionalidades utilizando ferramentas de *Feature Flags* e *Remote Config* (ConfigCat, Firebase, etc.).

• Compreender o domínio da equipe para trabalhar de forma autônoma, projetando soluções alinhadas com a arquitetura geral do produto e auxiliando outros desenvolvedores no entendimento e em melhorias da arquitetura atual. • Impulsionar a equipe para que o trabalho entregue valor incremental. Planejar e organizar suas atividades sob amplo direcionamento, questionando e garantindo que as iniciativas técnicas contribuam para os resultados esperados de negócio. • Prover sugestões significativas e de forma pró-ativa nas revisões de código (PRs) da equipe, aplicando boas práticas, padrões de desenvolvimento e buscando ativamente por vulnerabilidades de segurança. • Ajustar o monitoramento das aplicações da equipe, utilizar dados para mapear dívidas técnicas, sugerir melhorias de desempenho, assumir a responsabilidade por corrigir falhas no seu domínio e tomar a iniciativa na construção de relatórios de incidentes. • Atuar proativamente para ajudar os colegas de equipe a superar obstáculos e resolver bloqueadores, além de comunicar e atuar preventivamente em possíveis atrasos que impactem equipes pares. • Contribuir com a documentação, compartilhar conhecimentos técnicos e de negócios com o time, além de dar feedbacks construtivos e incentivar discussões de melhoria de processos em um ambiente de respeito mútuo.

• Develop descriptive and predictive data science solutions focused on process optimization, resource allocation, and decision support for the portfolio’s health and performance areas. • Create sales performance indicators for products and build solutions that increase the portfolio’s profitability. • Execute all stages of the data science solution lifecycle: business understanding, feature study and preparation, mathematical/statistical modeling, performance validation, support for model deployment to production, and measurement of results. • Collaborate with the functional area in the design, application and monitoring of models. • Work in a dynamic, constantly evolving environment, interacting with professionals of different profiles and seniority levels.

• Fazer análises de performance e concorrência, entendendo, onde temos oportunidades. • Fazer validação de materiais de comunicação, catálogos e bases (preço, descrição, promoção, etc). • Apoiar a construção do racional de demanda, portfólio e posicionamento de preço para lançamentos, junto com o time de inovação. • Trabalhar em parceria com todas as áreas engajando e influenciando, para garantir execução das iniciativas da categoria. • Apoiar o desenvolvimento do pipeline e retroalimentar núcleo de inovação com needs do consumidor e oportunidade de negócio. • Apoiar estudo e estruturação da estratégia de “go to Market” dos lançamentos. • Apoiar a área de Comunicação na construção de planos de comunicação com franqueados, revendedores e consumidores. • Apoiar no desenvolvimento e implementação de estratégias e planos de ação de curto/médio prazo para atingir rentabilidade da categoria (volume e receita varejo e indústria, margem e market share). • Contribuir na construção e execução do Planejamento Estratégico da Categoria por meio de análises de dados internos/externos, identificação e mensuração de alavancas de crescimento do negócio, construção de cenários de médio e longo prazo. • Análises de bases de dados.

• The People Tech team is the heart of the digital transformation strategy focused on our main strength: our people. • We work with a focus on the employee journey and data intelligence, serving as the link between product strategy, business hypotheses and scalable solutions. • We have a hybrid DNA, focused both on implementing complex systems and processes and on an agile mindset of experimentation, rapid prototyping and innovation (PM Builder), also functioning as a laboratory for digital products and data. • If you want to lead the evolution of platforms that directly impact the experience of thousands of employees, using artificial intelligence and agile methodologies to transform corporate culture, this is the place for you. • People Product Strategy: Build the strategy for People digital products with a short-, medium- and long-term vision to accelerate the People team's value delivery. • Roadmap Management and Ecosystem Evolution: Strategically balance the large systemic migrations planned through 2028 with the continuous evolution of People themes and the employee experience. • Promotion of the PM Builder & AI Mindset: Act as an ambassador for the use of artificial intelligence tools within squads, fostering a high-speed prototyping culture, creating MVPs and validating hypotheses before large-scale development. • Stakeholder Management and Cross-functional Alignment: Lead governance and the complex management of senior stakeholders, actively working to rebuild and strengthen the trust relationship between People and Technology areas. • Orchestration of Critical and Complex Projects: Ensure the political and technical leadership of fronts such as LIM OneStream (in direct interface with E&F and Finance Tech), mitigate risks with the international vendor and lead the first corporate pilot of the RVV (Variable Compensation) process on the new HR technology stack.