• Serve as Incident Commander for major incidents • Own all incident communications • Facilitate blameless Post-Incident Reviews (PIRs) • Proactively analyze incident trends • Enforce the incident management framework • Oversee and mentor the Operations Engineer • Produce shift handoff reports • Audit service catalogue completeness • Cover for the Operations Engineer during absences

Role Description As a Full Stack Engineer, you’ll be working with our Engineering team and will be instrumental in building high scalable and robust features in our HR Product. This will include: - End-to-end full-stack development for new and current applications - Navigating different parts of a complex SAAS product – picking up new tools, technologies and subject domains quickly - Take full ownership of features and within your squad, from scoping to implementation - Deep dive on your squad’s problem space and start becoming familiar with the many areas that compose HR - Debug and perform root cause analysis for application issues - Perform tests and quality checks on your code – you own the quality and security of the code you create - Take initiative in recommending improvements to the development process - Proactively identify application pain points and suggest mitigation strategies - Perform peer reviews of code changes - Maintain documentation and help articles for new/updated features Qualifications - Excellent experience with Ruby on Rails - Experience with frontend technologies like React.Js or Angular - Experience in taking abstract business problems and driving collaboration between team members to find an optimal technical solution - Experience using Agile methodologies and working fluidly with Product Managers, Data Scientists, Software Developers, and other highly skilled specialists - An interest in building processes, tooling and best practices for the team to help us mature as an engineering organization Benefits - You will work remotely, with the flexibility to own your time and impact - You will access cutting-edge tools to amplify your work, knowledge and outputs - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life - You’ll also have access to a wide range of benefits that includes: - A very generous paternity leave policy - Subsidised egg freezing (so you can make the choice that’s right for you, on your terms) - A WFH office expense budget - Outstanding learning & development opportunities

Role Description As a GTM Engineer, you’ll own the end-to-end delivery of GTM Engine projects – from technical architecture to measurable client results. You’ll work either independently or alongside another consultant to design, build, and optimize signal-based outbound systems that combine precision targeting, automation, and AI-driven personalization. Tasks - Project Delivery & Client Impact: - Own the full lifecycle of GTM-Engine projects – from discovery and system design to execution and measurable pipeline impact. - Translate complex business goals into actionable technical architectures (automations, integrations, workflows). - Lead technical validation and client alignment during both sales and delivery phases to ensure long-term success. - GTM-Engine Development: - Design and standardize high-performing signal workflows, enrichment processes, and outbound frameworks. - Integrate and optimize tools such as Clay, Teamfluence, Lemlist, or Instantly to ensure system scalability. - Evaluate and operationalize new data sources (e.g. ad intent, firmographic APIs, product usage signals). - Enablement & Process Ownership: - Build and maintain internal GTM knowledge infrastructure – including playbooks, templates, and Loom walkthroughs. - Establish delivery standards and best practices to align client expectations with capacity and system complexity. - Mentor junior GTM engineers and working students to ensure skill development and process consistency. - Strategic Contribution: - Identify “winning use cases” and translate them into repeatable frameworks that scale across clients. - Collaborate with leadership on service design, new offerings, and GTM methodology refinement. Qualifications - Proven experience delivering complex B2B automation or sales enablement projects - Deep understanding of GTM tooling and RevOps architecture – ability to design technical solutions from strategic input. - Hands-on experience with: Clay, Smartlead, Lemlist, Instantly; Automation tools: Make.com, n8n, Zapier; HubSpot CRM (data architecture, workflows, integrations) - Advanced use of LLMs (GPT, Claude, Perplexity) for enrichment, personalization, and signal analysis. - Strong project management skills and client-facing communication (English C1 & German C2). - Analytical mindset with a focus on precision, repeatability, and measurable performance impact. Benefits - Building and co-shaping DACH's leading Pipeline, Sales & HubSpot agency - Working with a manageable number of focused clients (4-6 simultaneously) - Positioning as a specialist expert in the B2B sales landscape - 90% remote work and fast decision-making processes - Performance-based compensation based on results - Professional development budget of up to 5,000 CHF annually

• Design, develop, and maintain scalable full-stack applications using Java, Java EE, Java 17, Spring Boot, Node.js/TypeScript, and React or Angular. • Architect and implement secure, cloud-native, event-driven microservices and RESTful APIs utilizing AWS services including Aurora PostgreSQL, ECS, SQS, and S3. • Develop AI-enabled solutions by integrating Large Language Models (LLMs) and AI APIs into enterprise healthcare applications while evaluating emerging AI technologies and best practices. • Build reliable backend services, optimize database performance, and ensure application scalability, security, and maintainability through sound engineering principles. • Implement automated testing, CI/CD pipelines, containerization, and DevOps best practices to deliver high-quality software in a regulated environment. • Collaborate with cross-functional teams to translate business requirements into technical solutions while supporting Agile development processes and maintaining technical documentation. • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.