• Act as the primary point of contact for learners from onboarding through course completion • Conduct 1:1 and group learner support sessions across multiple time zones • Guide learners in structuring study plans and managing progress toward completion • Identify and address learning or engagement challenges early, offering practical solutions • Maintain clear and responsive communication via email, chat, and video calls • Collaborate with facilitators, mentors, and career coaches to ensure learner goals are met • Monitor learner performance and engagement using tracking tools and reports • Collect and analyse learner feedback to recommend process improvements • Provide alumni support and foster a sense of community among past participants

• Manage and maintain Magento/Shopify-based eCommerce websites. • Update and maintain product catalogs, including: • Product listings • Product descriptions • Pricing • Images • Categories • Product attributes and specifications • Ensure product information is accurate, complete, and customer-friendly. • Monitor stock visibility and merchandising presentation. • New product listing: organizational works for requests of images, texts, translations and other for new products • Monitor and manage the website shopping cart and checkout process. • Ensure customers can complete purchases smoothly. • Identify and escalate any checkout, payment, or cart-related issues. • Coordinate with developers and relevant teams to resolve issues efficiently. • Checkout process: ensuring customers are able to add the products to the shopping cart and complete the purchase with the payment methods accordingly • Perform regular website quality assurance checks following established company protocols and procedures. • Test website functionality from the customer’s perspective to ensure a seamless shopping experience. • Monitor: • Product pages • Navigation • Search functionality • Checkout flow • Promotions and discounts • Mobile responsiveness • Website usability • Bug management: reporting of bugs and errors in Magento/Shopify catalog or checkout process to developers with respective follow ups until fixed • Catalog QA verification: ensuring all products correctly appear on website, with attributes, prices, images, texts and availability corresponding to the stock • Coordinate website updates and operational tasks. • Track outstanding issues and ensure timely follow-up. • Work with internal teams, developers, and stakeholders to implement changes and improvements. • Maintain organized reporting and task tracking. • Ensure all work follows company SOPs, processes, and quality standards. • Work organization: creation and organization of tasks in task management system (Trello) with weekly and monthly reports

Role Description Vos missions en quelques mots sous l’autorité du DGA Services à la population : - Relations fonctionnelles : la direction, les Elus et Coopération avec les services qui utilisent la prestation restauration : scolaire, centre de loisirs, crèches, retraités, Techniques… - Relation avec les partenaires extérieurs : l’éducation nationale, les services vétérinaires, les fournisseurs, les prestataires publics et privés, les associations d’usagers… Consultez le détail complet de l'offre sur la page ici ou en cliquant sur le bouton "Postuler sur le site employeur". Qualifications - Maîtriser les techniques managériales. - Maitriser les techniques de communication, de négociation, de résolution de conflit et de médiation. - Connaître les techniques de préparation, distribution et mise en œuvre d’une liaison froide et chaude. - Savoir mettre en œuvre la méthodologie de projet (pilotage, montage administratif et financier…) - Formation hôtelière. - Maîtriser les normes HACCP (Hazard Analysis Critical Control Point) de restauration. - Maîtriser les enjeux, techniques, évolutions, règles et les cadres réglementaires de la restauration collective. - Connaitre le statut de la Fonction Publique Territoriale. Requirements - Esprit d’analyse, de synthèse et d’initiative. - Sens de l’organisation et du travail en équipe. - Qualités relationnelles. - Rigueur. - Dynamisme. - Disponibilité. - Discrétion.

• Design and evolve credit approval, limit, and behavior models that will define the risk of the customer base • Define credit policies and rules that translate models into operational decisions • Independently extract and preprocess complex datasets • Continuously monitor portfolio performance, identifying degradation, opportunities, and necessary model adjustments • Work with Asaas's proprietary transactional data and external bureau data as modeling inputs • Build the modeling function, defining and implementing processes, methodology, rituals, and managing a team