peopleworth

• Assess learner project submissions against defined criteria and marking rubrics. • Provide clear, constructive, and developmental written feedback on all assigned assessments. • Apply consistent grading standards aligned with programme calibration and moderation guidelines. • Collaborate with tutors and delivery team members to support marking consistency across cohorts. • Participate in calibration and moderation activities as required during each marking period. • Manage allocated marking workloads to meet agreed turnaround times and deadlines. • Work collaboratively with learner support teams to ensure feedback enables learner progression. • Maintain accurate records of assessment outcomes in relevant learning systems. • Providing further async-specific feedback to learners when requested, post mark & feedback

Role Description The AI Leadership Programme Marker supports the delivery of a postgraduate-level professional learning programme by assessing learner assignments and providing high-quality, developmental feedback. Working remotely during defined marking periods, this role plays a critical part in ensuring consistent academic standards, timely assessment, and positive learner progression across the programme lifecycle. Key Responsibilities - Assess learner project submissions against defined criteria and marking rubrics. - Provide clear, constructive, and developmental written feedback on all assigned assessments. - Apply consistent grading standards aligned with programme calibration and moderation guidelines. - Collaborate with tutors and delivery team members to support marking consistency across cohorts. - Participate in calibration and moderation activities as required during each marking period. - Manage allocated marking workloads to meet agreed turnaround times and deadlines. - Work collaboratively with learner support teams to ensure feedback enables learner progression. - Maintain accurate records of assessment outcomes in relevant learning systems. - Provide further async-specific feedback to learners when requested, post mark & feedback. Qualifications - Demonstrated experience marking assessments at postgraduate level. - Strong understanding of leadership, strategy, or technology-related subject matter, with relevance to AI-enabled contexts. - Doctoral level qualification completed or currently in progress. - Ability to apply assessment rubrics objectively and consistently. - Excellent written communication skills with the ability to explain complex concepts clearly. - High levels of emotional intelligence and openness to feedback. - Confidence using online learning platforms and digital assessment tools. - Demonstrated interest in the future of artificial intelligence and leadership development. Benefits - Collaborative, people-centred performance culture. - Opportunities to grow in a fast-paced environment. - Flexible, remote-based working during defined marking periods. Our Recruitment Process - Application Submission: Complete the online form and answer brief application questions. - Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist. - Video Interview Stage: You’ll be invited to record short responses to 3 to 4 role-specific questions. - Live Interviews: Shortlisted candidates join first-round interviews and, where applicable, additional stages depending on the role. - Final Shortlist and Verification: Reference and background checks are completed. - Offer and Contracting: Successful candidates receive formal offers and contract documents. - Pre-boarding and Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.

Role Description We are seeking an experienced Learning Product Manager to lead the design, development, and delivery of digitally delivered learning programmes. This role combines product thinking, programme ownership, and learning experience design to create practical, engaging, and outcomes-driven learning experiences. The successful candidate will take programmes from concept through launch and continuous improvement while collaborating with subject matter experts and cross-functional contributors in a remote environment. Key Responsibilities - Own end-to-end development of digital learning programmes from early scoping through launch and ongoing iteration. - Define programme structure and outcomes aligned with industry and market needs. - Translate subject matter expertise into structured, engaging digital learning experiences. - Design applied learning activities such as projects, simulations, and real-world tasks that reinforce practical skills. - Sequence content into coherent weekly learning journeys that support progressive learner development. - Oversee development of high-quality learning assets including written materials, visuals, and recorded learning components. - Collaborate with subject matter experts and contributors to refine and strengthen programme content. - Maintain consistency, clarity, and quality across programme materials. - Leverage AI-enabled tools and digital platforms to support learning development. - Use learner feedback, programme data, and performance metrics to improve programme effectiveness and engagement. - Coordinate cross-functional contributors and delivery partners to ensure programmes are delivered on time and to a high standard. - Manage delivery timelines, dependencies, and workflow coordination in a distributed working environment. - Communicate clearly with internal and external stakeholders throughout programme development and delivery. - Identify opportunities to improve programme processes, automation, and scalable delivery models. - Support the development of emerging team members and contribute to knowledge sharing across programme teams. Qualifications - Demonstrated experience in digital learning, programme management, or product management with approximately six to ten years of relevant professional experience. - Strong experience in learning experience design or instructional design within digitally delivered environments. - Proven ability to design engaging and applied learning experiences that support real-world skill development. - Solid understanding of product development practices such as agile delivery and user-centred design approaches. - Experience working with subject matter experts and cross-functional teams to deliver structured learning programmes. - Proficiency with digital learning platforms, collaboration tools, or learning technologies. - Comfortable using AI-enabled tools to support research, content development, and workflow efficiency. - Strong analytical skills with the ability to interpret learner data and programme performance metrics. - Demonstrated ability to manage multiple stakeholders and contributors in a remote or distributed environment. - Excellent written and verbal communication skills with strong organisational capabilities. - Experience in professional training, bootcamps, or higher education learning environments is advantageous. Benefits - Collaborative, people-centred performance culture. - Opportunities to grow in a fast-paced environment. - Exposure to innovative approaches to digital learning and programme design. - Flexible, remote working environment with globally distributed collaboration. Company Description The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.

• Act as the primary point of contact for learners from onboarding through course completion • Conduct 1:1 and group learner support sessions across multiple time zones • Guide learners in structuring study plans and managing progress toward completion • Identify and address learning or engagement challenges early, offering practical solutions • Maintain clear and responsive communication via email, chat, and video calls • Collaborate with facilitators, mentors, and career coaches to ensure learner goals are met • Monitor learner performance and engagement using tracking tools and reports • Collect and analyse learner feedback to recommend process improvements • Provide alumni support and foster a sense of community among past participants

Role Description We are seeking a Student Success Manager to help learners thrive in their professional learning journey within a digital education environment. This role focuses on ensuring students are fully supported from onboarding to completion, maintaining high engagement and satisfaction throughout. You will play a vital role in driving learner success through proactive communication, problem-solving, and collaboration with internal teams and learning facilitators. Key Responsibilities - Act as the primary point of contact for learners from onboarding through course completion - Conduct 1:1 and group learner support sessions across multiple time zones - Guide learners in structuring study plans and managing progress toward completion - Identify and address learning or engagement challenges early, offering practical solutions - Maintain clear and responsive communication via email, chat, and video calls - Collaborate with facilitators, mentors, and career coaches to ensure learner goals are met - Monitor learner performance and engagement using tracking tools and reports - Collect and analyse learner feedback to recommend process improvements - Provide alumni support and foster a sense of community among past participants Qualifications - Relevant Bachelor’s degree or equivalent experience - Minimum of 3 years’ experience in student support, customer success, or learner engagement within education or training environments - Demonstrated ability to build rapport and communicate effectively with diverse learner groups - Strong organisational and administrative skills, with attention to detail - Experience facilitating online sessions or coaching learners (preferred) - Familiarity with digital education platforms and online learning environments - Empathetic, proactive, and able to handle sensitive information with professionalism - A strong sense of accountability and ownership of learner outcomes Benefits - Fully remote role with flexible working environment - Collaborative, people-centred performance culture - Opportunity to contribute to meaningful learner outcomes in a growing digital education sector - Professional growth within a purpose-driven Employer Group Our Recruitment Process - Application Submission: Complete the online form and answer brief application questions. - Initial Screening: Applications are reviewed for role alignment; successful candidates move to the longlist. - Video Interview Stage: You’ll record short responses to 3–4 role-specific questions. - Live Interviews: Shortlisted candidates attend first-round interviews (and, if applicable, further rounds). - Final Shortlist & Verification: Reference and background checks are completed. - Offer & Contracting: Successful candidates receive formal offers and contract documents. - Pre-boarding & Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking an experienced AI Engineering Subject Matter Expert to lead the technical content design of a rigorous professional learning programme focused on production AI application engineering. This role focuses on defining, developing, and validating technical learning materials that reflect how modern AI systems are designed, deployed, evaluated, and governed in real-world environments. The successful candidate will act as the practitioner authority for the programme’s technical scope, working closely with learning designers and academic contributors to ensure the curriculum reflects current industry standards and production-grade engineering practices. Key Responsibilities - Develop technical source material for multiple sequential learning modules including code examples, system architecture references, case studies, assessment briefs, and worked solutions - Collaborate with learning designers to translate curriculum frameworks into technically accurate and production-relevant learning content - Participate in collaborative curriculum design sessions with academic contributors to refine programme scope, sequencing, and exit standards - Review learning materials throughout the development process to ensure technical accuracy, credibility, and alignment with current industry practices - Design summative assessments that reflect real-world AI engineering hiring and evaluation formats - Provide practitioner insight into the design of production AI application architectures and engineering workflows - Contribute expert insights to live masterclass or knowledge-sharing sessions following programme launch - Advise on the practical realities of building and deploying production AI applications, including common failure modes and operational challenges - Support the development of content covering evaluation methodologies, reliability patterns, governance considerations, and architectural decision-making for AI applications

• Manage day-to-day HubSpot operations to ensure system reliability and data accuracy. • Respond to CRM-related requests, troubleshooting, and support tickets from internal teams. • Monitor system performance, proactively identifying and resolving issues. • Develop and maintain CRM playbooks, process maps, and internal training materials. • Build a knowledge base to document key workflows, integrations, and best practices. • Maintain documentation for new automations, reports, and integrations. • Audit existing workflows and automations to identify opportunities for simplification. • Implement and test new HubSpot features in collaboration with other stakeholders. • Partner with teams to standardise CRM processes across the organisation. • Create and maintain dashboards and reports for leadership and enrolment teams. • Ensure consistency and accuracy across CRM reporting. • Support data-driven decision-making by translating CRM insights into actions. • Work closely with the CRM Manager to align on roadmap priorities and improvements. • Support onboarding and training for new team members using HubSpot. • Serve as an internal point of contact for CRM enablement and user support.

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a CRM Operations Manager (HubSpot) to strengthen our enrolment and marketing operations by driving efficiency, data quality, and automation within HubSpot. This role is focused on ensuring the CRM runs smoothly every day while improving documentation, scalability, and user enablement. You will play a key part in shaping a best-in-class CRM function that supports revenue growth, reporting, and decision-making across the organisation. Key Responsibilities CRM Operations & Maintenance - Manage day-to-day HubSpot operations to ensure system reliability and data accuracy. - Respond to CRM-related requests, troubleshooting, and support tickets from internal teams. - Monitor system performance, proactively identifying and resolving issues. Documentation & Knowledge Management - Develop and maintain CRM playbooks, process maps, and internal training materials. - Build a knowledge base to document key workflows, integrations, and best practices. - Maintain documentation for new automations, reports, and integrations. Optimisation & Continuous Improvement - Audit existing workflows and automations to identify opportunities for simplification. - Implement and test new HubSpot features in collaboration with other stakeholders. - Partner with teams to standardise CRM processes across the organisation. Reporting & Insights - Create and maintain dashboards and reports for leadership and enrolment teams. - Ensure consistency and accuracy across CRM reporting. - Support data-driven decision-making by translating CRM insights into actions Collaboration & Enablement - Work closely with the CRM Manager to align on roadmap priorities and improvements. - Support onboarding and training for new team members using HubSpot. - Serve as an internal point of contact for CRM enablement and user support.

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a CRM Operations Manager (HubSpot) to strengthen our enrolment and marketing operations by driving efficiency, data quality, and automation within HubSpot. This role is focused on ensuring the CRM runs smoothly every day while improving documentation, scalability, and user enablement. You will play a key part in shaping a best-in-class CRM function that supports revenue growth, reporting, and decision-making across the organisation. Key Responsibilities CRM Operations & Maintenance - Manage day-to-day HubSpot operations to ensure system reliability and data accuracy. - Respond to CRM-related requests, troubleshooting, and support tickets from internal teams. - Monitor system performance, proactively identifying and resolving issues. Documentation & Knowledge Management - Develop and maintain CRM playbooks, process maps, and internal training materials. - Build a knowledge base to document key workflows, integrations, and best practices. - Maintain documentation for new automations, reports, and integrations. Optimisation & Continuous Improvement - Audit existing workflows and automations to identify opportunities for simplification. - Implement and test new HubSpot features in collaboration with other stakeholders. - Partner with teams to standardise CRM processes across the organisation. Reporting & Insights - Create and maintain dashboards and reports for leadership and enrolment teams. - Ensure consistency and accuracy across CRM reporting. - Support data-driven decision-making by translating CRM insights into actions Collaboration & Enablement - Work closely with the CRM Manager to align on roadmap priorities and improvements. - Support onboarding and training for new team members using HubSpot. - Serve as an internal point of contact for CRM enablement and user support.

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a CRM Operations Manager (HubSpot) to strengthen our enrolment and marketing operations by driving efficiency, data quality, and automation within HubSpot. This role is focused on ensuring the CRM runs smoothly every day while improving documentation, scalability, and user enablement. You will play a key part in shaping a best-in-class CRM function that supports revenue growth, reporting, and decision-making across the organisation. Key Responsibilities CRM Operations & Maintenance - Manage day-to-day HubSpot operations to ensure system reliability and data accuracy. - Respond to CRM-related requests, troubleshooting, and support tickets from internal teams. - Monitor system performance, proactively identifying and resolving issues. Documentation & Knowledge Management - Develop and maintain CRM playbooks, process maps, and internal training materials. - Build a knowledge base to document key workflows, integrations, and best practices. - Maintain documentation for new automations, reports, and integrations. Optimisation & Continuous Improvement - Audit existing workflows and automations to identify opportunities for simplification. - Implement and test new HubSpot features in collaboration with other stakeholders. - Partner with teams to standardise CRM processes across the organisation. Reporting & Insights - Create and maintain dashboards and reports for leadership and enrolment teams. - Ensure consistency and accuracy across CRM reporting. - Support data-driven decision-making by translating CRM insights into actions Collaboration & Enablement - Work closely with the CRM Manager to align on roadmap priorities and improvements. - Support onboarding and training for new team members using HubSpot. - Serve as an internal point of contact for CRM enablement and user support.