Role Description The Enterprise, Sr Account Manager is responsible for owning existing client relationships, retaining, and expanding the accounts by generating revenue through consultative selling, outstanding client service, and cultivating strong relationships. Depending on client size and need, the Enterprise, Sr Account Mgr. will focus on program growth and strategic thought leadership, and digital marketing program management for an assigned client, or portfolio of clients, ranging from mid-enterprise to Fortune 500 companies. - Serve as primary point of contact for servicing assigned client account(s). - Lead multi-disciplined engagement groups comprised of resources from Analytics, Creative Design, Strategy, Production, Technology, and Data. - Analytics that focus on digital marketing program assessment, guidance, and execution. - Provide exceptional account support to build and maintain a positive relationship between the client and the Company. - Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria. - Monitor client preferences, identify and evaluate additional business opportunities with current clients to determine focus of growth and/or sales efforts. - Define potential client projects, propose pricing, and manage negotiations and fulfillment. - Work in collaboration with clients and internal business partners to support and profitably grow clients' digital marketing programs. - Forecast and track sales revenues and activities in a timely manner using customer relationship management (CRM) system and/or other tools. - Effectively and powerfully communicate the value proposition to existing customers, and coordinate and lead periodic business performance reviews. - Execute renewal and upgrade activities according to Company standards. - Travel as required to attend trade shows, client meetings, or other business engagements. - Mentor junior team members to help enhance their business acumen. - Contribute to the strategic approach and roadmap for product and service offerings. Qualifications - Passion for and curiosity of innovative digital marketing efforts. - Proactive approach to client consultation. - Creative thinking and motivation to innovate. - Problem solving abilities. - Ability to work across functional lines and lead collaborative engagements. - Keen decision-making logic to identify the strengths and weaknesses of alternative solutions. - High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data. - Ability to sufficiently communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner. - Strong phone skills and written communications skills. - Strong presentation skills for effectively leading meetings of varying sizes and topics. Requirements - Bachelor’s degree or equivalent is required. - 5+ years of marketing experience required (digital marketing with an emphasis on email focus preferred). - Database experience preferred. - Cross-channel marketing preferred. Benefits - Role has direct reports. - General supervision received. Frequent work assignment delegation. - Working conditions are great, with frequent required travel, and a consistent workweek. - Fast paced and exciting environment supporting an innovative client base. - Contact with others inside and outside of the Company is frequent. - Some access to confidential data. Company Description At Data Axle, we are committed to attracting, retaining and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or Veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.

Role Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: - Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales - Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) - Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap - Identify the right specialist/support resources to bring into a deal, at the right time Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years of sales experience within software OR solutions sales organization - Experience establishing trusted relationships with current and prospective clients and other teams - Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships - Experience achieving sales targets - The ability to understand the "bigger picture" and our plans around IT - Experience promoting a customer success focus in a "win as a team" environment Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

• Optimize structure: You analyze the existing account management area. • Account management & customer retention. • Upselling & cross-selling. • Reactivation of former customers. • Develop scripts & playbooks. • Enterprise sales. • Team leadership & coaching.

• Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions. • Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account. • Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%. • Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%. • Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders. • Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis. • Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership. • Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.