Ticketing for Smarter Cities
Principal Engineer
Location
Canada
Posted
4 days ago
Salary
0
Seniority
Lead
Job Description
Principal Engineer
Masabi
• Shape Masabi’s platform architecture, including platform blueprint definition, standards and best practices • Design and deliver scalable, robust, cost efficient services aligned with platform blueprint • Stay hands-on in code and technical delivery, including reviews and targeted contributions • Identify and work through complex platform challenges related to scalability, performance, resilience and cost • Act as a senior technical advisor across engineering teams, supporting and influencing technical decisions • Shape and contribute to technical roadmap planning and prioritisation of platform improvements • Support RFP estimation and technical scoping for complex initiatives • Produce clear, high-quality technical documentation and architecture artefacts • Improve how architecture is understood and applied across engineering and the wider business • Contribute to and help shape technical forums and working groups, including areas such as API and architecture governance
Job Requirements
- Strong experience designing and evolving distributed systems and microservices architectures
- Operated at Principal or Staff level, shaping technical direction across multiple teams or domains
- Comfortable staying hands-on, contributing in code, design and delivery when needed
- Strong experience with cloud platforms (AWS preferred) and modern infrastructure practices
- Proven experience in data architecture (e.g. data platforms, pipelines, warehousing or data lakes)
- Communicate complex ideas clearly and effectively
- Contributed to engineering standards, architecture patterns or platform direction
- Interest in or exposure to AI-enabled systems
Benefits
- 20 days of vacation per year (in addition to public holidays). On top of this, our office is shut every year between Christmas and New Year, totaling a whopping 28+ days of vacation
- Private Healthcare and Life Insurance
- Menopause support
- Choice of a workstation
- Training allowance of up to CAD$1300 per year
- CAD$325 per year to spend on your home office
- $50 CAD per month for team building activities
- Ability to work for up to 3 months per year from any country in the world
- Enhanced family leave
Related Guides
Related Job Pages
More Full-stack Engineer Jobs
Software Engineer, Cash Advance
OnePayThe all-in-one financial platform trusted by millions of consumers to make money better.
• Design and deliver new features that scale with our growing customer base and help ensure a seamless mobile experience for cash advances. • Collaborate closely with other engineers to ship high-quality code. We enjoy partnering on tough problems unique to cash advance products. • Create and maintain clear documentation — a must-have for a growing, remote organization. • Tackle complex challenges at scale, including sensitive financial data, real-time advances, and compliance requirements.
• Lead the design, development, and deployment of services, APIs, and integrations, with a focus on scalability, reliability, and performance. • Ensure code quality and implement strategies to safely and reliably make changes to production systems frequently. • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. • Mentor and support the growth of junior and intermediate engineers through knowledge sharing, pairing, technical guidance, and feedback. • Partner with Engineering Managers to evaluate team performance, provide input for annual reviews, and participate in hiring initiatives. • Stay up to date on industry trends and emerging technologies, bringing innovative solutions to the team. • Collaborate with other Staff and Sr. Staff Engineers to create a community of practice and an overall organizational technical strategy for business success. • Influence and publishing within the organization and industry to effect positive change in business value and tech strategy within RB Global, along with advancing the craft of software development worldwide.
Growth Team - Software Engineer
Sprinter HealthModern house calls that strengthen engagement with primary care
About Sprinter Health: At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we’ve supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway. About the Role Sprinter Health delivers free, in-home care to some of the most underserved communities in the country. The Growth Engineering team is responsible for getting patients to actually use that care—by reaching them, educating them, and making it easy to book. Today, most appointments are booked through outbound phone outreach. Your mandate is to help us evolve that into a true product-led motion by bringing booking directly into the core product and scaling how we engage patients. This is a role where the impact is tangible—you’re building the systems that determine whether someone gets care or goes without. Hybrid & Office Experience We operate on a hybrid schedule, based in the Bay Area with offices in both San Francisco & Menlo Park working from the office Monday through Thursday, with Fridays designated as work-from-anywhere days. We care deeply about work-life balance and are happy to provide flexibility when life happens. We ask that employees be in the office Monday through Thursday to collaborate with their teams while maintaining flexibility where it matters most. Lunch is provided every day, and the entire team takes an hour to eat together. It's one of the ways we stay connected outside of meetings. You'll usually find us playing a board game before getting back to work. What you will do: - Design and ship experiments that drive patient bookings — from message copy tests and outreach timing to new in-product booking flows - Optimize multi-channel engagement across SMS, phone, email, and mail to reach patients who typically don’t schedule care - Run rapid brainstorms and sizing exercises to prioritize the next set of growth bets - Define and monitor funnel metrics to understand drop-off, activation, and conversion - Share insights through clear reporting and experiment reviews with cross-functional partners - Test unconventional tactics (like door-knocking pilots) and simulate outreach volume to match clinical supply and demand What have you done: - Spent 2+ years as a software engineer, including 1-2 years on a growth or experimentation-focused team - Mentored earlier career engineers and have held pod-level ownership before on projects - Built and iterated on backend systems that power experimentation, messaging, funnels, or activation flows - Shipped and measured experiments that moved core metrics like activation, conversion, retention, or booking - Used data to identify drop-offs, size opportunities, and prioritize what to build next - Collaborated with product, design, data, or ops to turn insights into shipped features - Balanced speed and impact in a startup or high-growth environment What gives you an edge: - You’ve shipped experiments that directly moved activation, conversion, or booking metrics - You’re comfortable owning the full loop — sizing, building, launching, and measuring - You’ve worked on products where growth is driven through the product, not just outbound channels - You move fast with data, scrappy tooling, and lightweight experiments - You’ve operated in high-ambiguity, zero-to-one, or PLG environments where playbooks didn’t exist Our tech stack: - Typescript, Python - AWS Amplify stack (AppSync, DynamoDB, Lambda, CloudFormation) - BigQuery, OpenSearch / ElasticSearch - Looker, Kibana - Statsig - GraphQL - Node.js - React Native, React Native for Web What we offer - Meaningful pre-IPO equity - Medical, dental, and vision plans 100% paid for you and your dependents - Flexible PTO + 10 paid holidays per year - 401(k) with match - 16-week parental leave policy for birthing parent, 8 weeks for all other parents - HSA + FSA contributions - Life insurance, plus short and long-term disability coverage - Free daily lunch in-office - Annual learning stipend The Interview Process - We aim to complete the interview process between 2-3 weeks. It will usually consist of: - Recruiter Screen (30-Minutes) - Technical Assessment (45-Minutes) - Hiring Manager Introduction (30-Minutes) - Onsite Interview: Systems Design - Growth Focused + Behavioral Interview + Lunch with the Team (3-hours) - References Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.
Role Description We’re hiring an Endpoint Engineer to help define, manage and improve Nscale’s global endpoint estate as the company scales rapidly across countries, offices and remote teams. This role sits within the Technology Operations Platforms team and is focused on the engineering, configuration and continuous improvement of our endpoint-management capability across Windows, macOS, mobile and BYOD environments. You’ll work closely with Technology Operations teams, Information Security and external device partners to ensure Nscale employees receive secure, reliable and well-managed devices from day one. You’ll also have the opportunity to broaden your endpoint engineering scope, build expertise across platforms and take on increasing ownership as Nscale grows. What You’ll Be Doing - Endpoint Strategy and Standards - Implement and maintain endpoint standards for Windows, macOS, mobile and BYOD environments. - Define standard builds, configuration baselines, compliance requirements and lifecycle processes. - Maintain the device catalogue, including standard, engineering and executive device options. - Contribute to the endpoint roadmap across MDM, EDR, patching, compliance and automation. - Ensure endpoint standards meet global-scale, security and employee-experience requirements. - Endpoint Management - Configure and manage endpoint-management platforms such as JumpCloud, Intune, Jamf or Kandji. - With Information Security, build and maintain policies for encryption, screen lock, patching, updates, local admin, software deployment and compliance. - Manage device groups, deployment rings and regional targeting. - Troubleshoot endpoint-management issues and handle escalations from Technology Operations teams. - Maintain clear documentation for endpoint policies, processes and configuration standards. - Provisioning and Lifecycle - Engineer and improve device provisioning, enrolment and deployment workflows. - Enable zero-touch or low-touch deployment for new joiners and replacement devices. - Work with device suppliers and logistics partners to improve procurement, stock, shipping and return processes. - Define processes for refresh, repairs, reallocation and secure disposal. - Maintain accurate asset data and integration with ITSM or asset-management platforms. - Security and Compliance - Implement endpoint controls required for security and compliance, including encryption, EDR, patching and vulnerability remediation. - Work with Information Security on endpoint hardening, local admin removal, BYOD, MAM and compliance requirements. - Coordinate audit evidence collection for SOC 2, ISO 27001, Cyber Essentials Plus and SOX. - Investigate and remediate non-compliant devices. - Ensure endpoint changes follow agreed change-management and security-review processes. - Automation and Continuous Improvement - Automate repetitive endpoint tasks using scripts, platform-native automation or workflow tooling. - Improve onboarding, offboarding, software deployment, reporting and compliance workflows. - Build dashboards and reports for endpoint health, compliance, inventory and lifecycle status. - Identify recurring endpoint issues and implement platform-level fixes. - Test and roll out new endpoint capabilities in controlled rings. - Cross-Functional Enablement - Provide clear guidance and escalation paths to Technology Operations teams. - Create technical documentation, runbooks and troubleshooting guides. - Work with Procurement and suppliers on hardware standards, availability and warranty processes. - Partner with People and JML process owners to improve new-joiner readiness. - Communicate endpoint changes clearly to relevant teams and affected users. Qualifications - 5+ years’ experience in endpoint engineering, device management, systems administration or technology operations. - Strong hands-on experience managing Windows and macOS devices. - Experience with endpoint-management platforms such as JumpCloud, Intune, Jamf or Kandji. - Experience configuring device policies, software deployment, patching, encryption and compliance controls. - Good knowledge of identity, SSO, MFA and joiner, mover and leaver processes. - Experience with EDR, antivirus or endpoint-security tooling. - Scripting experience using PowerShell, Bash or Python. - Strong troubleshooting, documentation and stakeholder-management skills. - Ability to work effectively with Technology Operations, security, procurement and supplier teams. Highly Desirable - Experience in a fast-growing, international organisation. - Experience with device procurement, logistics, asset management and hardware lifecycle processes. - Experience with Microsoft Intune, Jamf, Kandji, JumpCloud or Apple Business Manager. - Exposure to BYOD, MAM and mobile-device-management strategies. - Experience with Windows Autopilot, Apple Automated Device Enrolment or zero-touch deployment. - Familiarity with SOC 2, ISO 27001, Cyber Essentials Plus or SOX requirements. - Experience building endpoint reporting, dashboards or automation. Benefits - Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. - Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. - Expect a dynamic progression plan tailored to your ambitions. - Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of color, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $160,000 — $190,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice.




