Role Description Are you looking for a rewarding career with top-notch benefits? We are looking for a qualified Manager like you to join our Texas Health family. Position Highlights: - Oversee and lead the Billing and Claims Edits and Claim Stops and/or Collections and/or Patient Financial Experience. - Work location: Fully remote within the DFW area. - Work hours: Full Time, Monday – Friday, 08:00 AM – 5:00 PM. Key Responsibilities - Strategically lead THR CBO Billing, Follow-up or Pt Financial Experience (PFE) department. - Responsible for training and development of the CBO Billing, Follow-up or PFE Team. - Develop strategies to maximize reimbursement and reduce costs. - Ensure compliance and regulations are satisfied with major commercial and government payers as well as government agencies. - Develop the entire assigned team and departmental directors/managers/FTEs. - Lead activities to optimize and improve the hospital revenue cycle. - Work with vendors and ITS to make continuous changes and improvements to the host system. - Ensure processes are in place to review and approve adjustments and refunds. - Lead, manage, plan, organize, and implement multiple and complex applications, tools, and projects. - Conduct project meetings and oversee the directors/managers/FTEs. - Monitor assigned revenue cycle projects and results for deviations and corrections. - Ensure adherence to quality standards and review project deliverables. - Serve as major point of contact for THR Entity Financial Officers and other THR Officers. - Manage THR client relations with entities, HIM, Revenue Integrity, Compliance, ITS, and other key stakeholders. - Partner closely with ITS and vendors to ensure technology is designed appropriately. - Monitor performance reports, dashboards, and industry comparisons. - Responsible for Siemens, CPSI, and EPIC Billing system performance. - May lead Coverage Discovery, Authorization, Customer Service, Follow-up, Denials, Client Billing, Patient Collections, Litigation oversight, Claims, and Correspondence. - Stay up-to-date with industry news, trends, and available tools. Qualifications - H.S. Diploma or equivalent with 7 years experience running consolidated revenue cycle for multi-hospital system in lieu of degree required. - Or, Associate's Degree and 5 years experience required. Requirements - 5 years EPIC Systems / EPIC Installations / Revenue Cycle and/or Billing Experience required. - 5 years working with large multi-hospital complex health/hospital systems required. - 5 years Multi-Facility Revenue Cycle Leadership Experience required. Licenses and Certifications - 5-10 EPIC Certifications in Billing / ITS / Revenue Cycle preferred upon hire. Skills - Ability to manage large complex healthcare revenue cycle/billing organizations. - Ability to lead large and multiple teams. - Contribute and participate in overall strategy and compliance initiatives. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Ability to read financial reports and legal documents. - Ability to calculate figures such as discounts, interest, commissions, proportion, percentage, area, circumference, and volume. - Ability to apply concepts of basic algebra and geometry. - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to deal with problems involving several concrete variables in standardized situations. - Knowledge of Patient Accounting Systems, PC (Microsoft Office Software), Scanning Document Systems, and fax. Benefits - Outstanding career growth and professional development opportunities. - Comprehensive benefits package. Company Description At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

• Own and oversee Net at Work’s internal business application ecosystem, ensuring systems are reliable, secure, scalable, well-supported, and aligned with business operations • Lead rollouts of new internal applications and major system enhancements across departments, including planning, requirements, testing, training, adoption, and post-launch support • Apply sound SDLC practices, development best practices, and delivery frameworks to application rollouts, integrations, vendor-led implementations, and internal technology projects • Oversee core technology operations, including infrastructure, cloud platforms, network operations, collaboration tools, end-user support, monitoring, escalation, and incident management • Head the company’s internal security function, including security policies, controls, access management, risk management, vulnerability management, security awareness, and incident readiness • Establish practical technology roadmaps, governance processes, operating standards, and prioritization models that support day-to-day business needs and company growth • Manage technology vendors, implementation partners, licensing, renewals, support contracts, budgets, forecasts, and related technology spend • Support technology due diligence and integration planning for acquisitions, with a focus on applications, infrastructure, security, vendors, licensing, and operational continuity • Build and lead a service-oriented technology organization focused on reliability, responsiveness, security, documentation, accountability, and business partnership • Partner closely with the COO and leaders across Finance, Legal, Compliance, People & Learning, Sales, Service, Operations, and customer experience to support business priorities.

• Direct the analysis for profitability reviews and make recommendations for adjustments needed to achieve target profitability • Lead the analysis and present recommendations for: • Credited rate adjustments needed to achieve target profitability to the Retail Rate Committee • Pricing assumption reviews as well as other structural, value or methodology changes related to the retail annuity block • Prepare Senior Management and Board materials regarding rate, assumption and/or other recommended changes • Influence cross departmental meetings with VP/SVP leaders discussing various profitability choices and recommendations, partnering with distribution leaders and other management committee members • Employ sound analysis and judgement in balancing the trade-offs between profitability and brand reputation • Engage with organizational change management teams to ensure accurate and timely implementation of approved changes • Enhance departmental processes and analytical capabilities including the deployment of new analysis techniques where appropriate • Direct conversations with external partners (auditors, consultants, reinsurance partners) regarding rating and assumptions, as appropriate • Maintain knowledge of emerging industry experience for product features and benefits pertinent to F&G • Participate in and utilize third party services and surveys to augment understanding of emerging experience and expectations of future experience, especially where F&G experience is not credible and future experience has high impact on emergence of profits • Oversee staff development including performance management, training, development, controlling workflow, and engagement of employees

• Own the Payments GTM plays and the Payments revenue number, including ARR growth and attach rates. • Define the plays end to end: ICP, segmentation, messaging, competitive positioning, and channel strategy. • Lead the overlay team that supports field AEs and SEs in deals, and build repeatable sales motions and enablement they can run. • Build the GTM motion for Zuora's new agentic payment and orchestration capabilities, including the Payment Gateway Change (Volume Play), and drive adoption from launch to scale. • Coordinate the Volume Play with the Payments Value-Added Services (Value Play) team so both motions reinforce each other. • Develop co-sell motions, campaigns, and programs with PSP and gateway partners, and manage a competitive, multi-partner ecosystem with diplomacy. • Contribute market and deal feedback to the Payments roadmap, partnering with Product and the CPO organization on priorities. • Define and track KPIs for revenue growth, partner performance, enablement effectiveness, and product adoption, and report to senior leadership. • Work AI-native: use AI agents to scale your output and capture plays, enablement, and partner motions as reusable skill files the team can improve.