Texas Health Resources

Role Description - Vendor Management: - Perform routine audits of Vendor Performance reports, including Audit Compliance, Invoice Audits, and Inventory Reconciliation reports. - Create and distribute reports to vendors on a monthly cadence and collect feedback. - Work with other CBO departments to resolve issues identified by vendors (e.g., Missing or Unapplied payments). - Participate in routine calls with vendors to review inventories and discuss performance. - Vendor Access and Support: - Request THR Network and Application Access for new CBO Vendor Users (assigned in 12-month increments) and ensure access is extended to avoid disruption. - Maintain a master list of CBO vendor employees and perform quarterly user audits. - Provide support to CBO Vendor Employees, including password resets/reactivation, communication regarding system downtimes, coordination of MyTalent Course Assignments, CC1 Unblock requests, and general support for CBO Vendor users. - Assign and approve access for vendor employees to payor portals. - Siemens Invision Application Security Administrator: - Submit access requests for new users. - Follow security policy without deviation, maintain security profiles and levels, and documentation. - Work security requests for all Invision CBO, PAIC, Patient access for all Invision Entities, and HIM. - Complete tickets in Service Now for user requests. - CBO Invision Support: - Responsible for ensuring all TCE errors are worked and completed by the end of the day. - CBO End User Support: - Assist users with issues that come through the email box, whether they be software or hardware related. - Owner/Administrator of THR CBO Email Distribution list - Add/Remove employees - CyberArk Owner/Approver - Primary approver for Vexis/Ontario support - Sharepoint Support - Grant CBO Site Access - Other Duties as assigned Qualifications - H.S. Diploma or equivalent required Requirements - 2 years computer and hospital business office experience required Skills - Knowledge of billing process and software applications - Skilled in use of all Microsoft Office products and other software applications - 10-key by touch Benefits - Career growth and professional development opportunities - Outstanding benefits

Role Description Are you looking for a rewarding career with a top-notch healthcare company? We are looking for a qualified Coder III like you to join our Texas Health Family. Work location: Remote Work hours: Monday through Friday from 8:00 to 4:30 pm (may have some flexibility after training/orientation) HIMS Coding Department Highlights: - 100% remote work - Flexible hours/scheduling - Terrific work/life balance Qualifications - H.S. Diploma or Equivalent (REQUIRED) - Completion or training in ICD-10-CM/PCS coding program (REQUIRED) - Associate's Degree in Health Information Management, Nursing, or other healthcare-related field (preferred) - Bachelor's Degree in Health Information Management, Nursing, or other healthcare-related field (preferred) Requirements - 3 Years Inpatient coding experience in a large, complex acute healthcare setting (REQUIRED) - CCS - Certified Coding Specialist Upon Hire (REQUIRED) - CIC - Certified Inpatient Coder Upon Hire (REQUIRED) - RHIT - Registered Health Information Technician Upon Hire (REQUIRED) - RHIA - Registered Health Information Administrator Upon Hire (REQUIRED) Skills - Ability to analyze and validate documentation that supports accurate code assignment for complex inpatient cases utilizing available coding technology appropriately. - Advanced knowledge and utilization of encoder software with usage of computer-assisted-coding software. - Ability to apply definition of principal diagnosis to arrive at correct code, MS-DRG and POA assignment. - Strong knowledge of ICD-10-CM/PCS diagnosis and procedure coding guidelines. - Expertise in the application of coding convention guidelines in all levels of inpatient coding from complex to simple. - Strong oral and written communication skills with the ability to initiate clear and concise queries to physicians. - Advanced MS Office suite skills and encoder software. - Moderate skills in computer-assisted-coding functions. - Acts as a resource/mentor to less experienced coders with the ability to assess coding accuracy and provide feedback. - Demonstrated strong decision making, problem solving and advanced critical thinking skills by applying coding concepts. What You Will Do - Provides critical assessment of the health record documentation to accurately identify pertinent primary and secondary diagnosis and procedures that require ICD-10-CM/PCS code and MS-DRG assignment for proper billing complex (Medicare, high dollars, long LOS and high CMI) inpatient records. - Abstracts and compiles clinical data elements such as attending physician, surgeon, consultants, ED physician, birth weight, etc. according to THR guidelines. - Queries the physician and takes initiative to collaborate with Clinical Documentation Specialist and other departments when documentation in the record is ambiguous, inadequate, unclear or incorrect for accurate coding and compliance. - Demonstrates and maintains adequate productivity and quality metrics as outlined in job description. - Demonstrates and maintains coding proficiency by staying abreast of coding guidelines as published in Coding Clinic. Benefits - Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. - A supportive, team environment with outstanding opportunities for growth. - Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more. - Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

Role Description The Applications Systems Analyst Epic III is responsible for design, build, test, implementation and ongoing maintenance and support of applications and related information technologies. This role serves as a build mentor to other team ASAs on projects, initiatives and diagnosis of failure when needed. This role provides consulting services on how to integrate information technologies into clinical and business processes and the effective application of industry and organizational technology standards. - Build of applications to meet user requirements for new and optimized workflows in designated applications and systems. - Communicate with customer, project team and vendors in a timely manner, with little or no supervision, in the analysis and design of business and clinical requirements for new and optimized application and system workflows, as well as ensuring secure and stable architectures are in place. - Diagnosis of failures encountered in application software and related technologies. Participation in the resolution of problems and issues associated with installed applications and related information technologies. - Quality control of all application implementations/enhancements prior to release to customers as well as ongoing maintenance and support as required by application life cycle. May include a combination of at the elbow and virtual support of clinical and nonclinical staff at any Texas Health location including our hospitals and clinics. - Maintain an awareness of vendor and industry developments/plans in area(s) of responsibility, communication and documentation of all relevant items and activities. Qualifications - Bachelor's Degree in Computer Science, Information Technology, Business, clinical discipline, or related field (Preferred) - 7 years of relevant work experience with no degree (Required) - 5 years of relevant experience with an Associate’s degree (Required) - 3 years of relevant experience with a Bachelor’s degree (Required) - 5 years of Epic Prelude experience (Highly Preferred) - Epic Certification (Required) - Epic Prelude Certification (Highly Preferred) Requirements - Full-time, Day shift; 40 hours, Monday – Friday, 8:00am to 5:00pm, occasional weekend shifts during upgrade. - Primarily Remote, must live in TX or an approved state. Benefits - 401k - PTO - Medical and dental - Paid Parental Leave - Flex spending - Tuition reimbursement - Student Loan forgiveness - Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. - Strong Unit Based Council (UBC). - A supportive, team environment with outstanding opportunities for growth.

Role Description Bring your passion to Texas Health so we are Better + Together. Work Location: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011 Work Hours: Full Time Days (8:00am-5:00pm) for 40 hrs/week (remote work allowed at manager's discretion) - Remote Position - Gain a sense of accomplishment by contributing to a teamwork environment. - Receive excellent mentorship, comprehensive training, and dedicated leadership resources. What You Will Do: - Consultant Operations & Deployment Supervision: - Oversees day to day operations of Patient & Family Experience (PFX) consultants across multiple care settings, ensuring appropriate workload distribution and prioritization. - Coordinates consultant deployment across sites to align with system and entity needs. - Standardizes expectations for rounding, coaching, and execution of patient experience interventions to ensure consistent delivery of practices. - Serves as a key escalation point, providing real time support for service recovery needs and operational challenges. - Maintains efficient and responsive consultant coverage, particularly in high risk and high opportunity areas. - Performance Management & Accountability: - Conducts performance reviews and ongoing coaching to support consultant development and skill enhancement. - Monitors consultant effectiveness and ensures alignment with HCAHPS, CGCAHPS, and Consumer Focus KPIs. - Provides consistent oversight and feedback to reinforce accountability and drive measurable performance outcomes. - Ensures reliable execution and follow through on consulting responsibilities across all assigned areas. - Training, Coaching & Capability Development: - Leads implementation of system wide training, competency validation, and observation standards for consultants. - Provides expert coaching and feedback to ensure consistent application of evidence based patient experience practices. - Contributes to the development and standardization of tools, workflows, and processes that support sustainable performance improvement. - Reinforces organizational expectations for patient experience strategies through structured capability building efforts. - Leadership Partnership & System Alignment: - Serves as a liaison between consultants, entity leaders, and system leadership to ensure alignment with consulting priorities. - Provides visibility into consultant performance, operational progress, and emerging risks or barriers. - Elevates system level themes and challenges to leadership to support informed decision making. - Supports alignment between daily operations and strategic goals to ensure a coordinated approach to improving patient experience across the organization. - Patient Experience Consulting: - Performs limited day to day consulting responsibilities as a subject matter expert in patient experience. - Applies performance improvement methodologies, survey knowledge, and data analysis to identify priorities and opportunities. - Monitors and analyzes patient experience data; prepares reports and presentations to support leadership decision making. - Acts as a change agent to drive adoption of patient experience strategies and support long term sustainability of improvements. - Other Duties as Assigned: - Performs additional responsibilities and/or participates in special projects as needed to support departmental and organizational goals. Qualifications - Bachelor's Degree in Business, healthcare or related field (4 Years Required) - 4 Years Experience in patient experience consulting, implementing and executing evidence-based practices in a complex, matrixed health care organization with demonstrated results in improving and sustaining patient experience (Required) - 2 Years Experience in healthcare leadership or program management experience with accountability to senior leadership (Preferred) Requirements - Demonstrates strong communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels, including frontline staff, leaders, and physicians. - Possesses excellent interpersonal and relationship building skills to collaborate, problem solve, and drive patient experience improvement initiatives. - Exhibits advanced coaching and consulting skills, including the ability to assess performance, provide actionable feedback, and guide leaders and consultants in implementing evidence based practices that support Consumer Focus goals. - Effectively translates data and insights into practical strategies, tools, and resources that drive measurable improvement and sustain behavior change. - Demonstrates strong problem solving abilities, with experience interpreting patient experience data, identifying trends, and communicating insights in a clear and actionable manner. - Maintains knowledge of patient experience survey methodologies (e.g., HCAHPS, CGCAHPS) and applies this expertise to support improvement efforts. - Ability to travel to all facility locations within the Texas Health Resources geographic service area. Benefits - This position manages people (5-9). ADA Requirements - Extreme Heat 1-33% - Extreme Cold 1-33% - Extreme Swings in Temperature 1-33% - Extreme Noise 1-33% - Working Outdoors 1-33% - Working Indoors 67% or more - Mechanical Hazards 1-33% - Electrical Hazards 1-33% - Explosive Hazards 1-33% - Fume/Odor Hazards 1-33% - Dust/Mites Hazards 1-33% - Chemical Hazards 1-33% - Toxic Waste Hazards 1-33% - Radiation Hazards 1-33% - Wet Hazards 1-33% - Heights 1-33% - Other Conditions 1-33% Physical Demands - Sedentary Travel Requirements - Local 80% Facility locations throughout the geographic service area covered by Texas Health Resources.

Role Description Are you looking for a rewarding career? We’re looking for a qualified Enterprise Scheduling Specialist like you to join our Texas Health Resources family. Work location: 612 East Lamar Blvd, Arlington, TX 76011 - Remote Work hours: Full Time, 40 hours/week, Monday – Friday between 8am-6:30pm Enterprise Scheduling Department Highlights: - Remote – work from home - Fast pace, high volume call center - Ability to assist and help people while acting as the first touch/contact for patients - Room for promotion and long term growth What you will do: - Schedules testing and/or procedures for multiple departments and entities in an accurate and timely manner ensuring maximum productivity and expedient patient flow. - Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines. - Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors. - Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. - Maintains customer service and/or productivity guidelines set forth by applicable leadership. - Participates in special projects or completes other duties as assigned. Qualifications - High School Diploma or equivalent (required) - One year of related experience (required) - Call center and/or healthcare experience (preferred) - CHAA – Certified Healthcare Access Associate (preferred) Requirements - Requires good written, oral, and telephone communication skills. - Requires knowledge of general office equipment and associated software packages. - Ability to type 35 WPM corrected for errors preferred. - General knowledge of medical terminology preferred. Benefits - Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. - A supportive, team environment with outstanding opportunities for growth. Company Description Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

Role Description Bring your passion to Texas Health so we are Better + Together Work Location: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011 Work Hours: Full Time Days (8:00am-5:00pm) for 40 hrs/week (remote work allowed at manager's discretion) What You Will Do: - Receivables Management - Collections - Verify validity of account balances by researching, reviewing, and ensuring accuracy of payment and adjustment posting. - Takes initiative to resolve accounts with and without supervision. - Contact payors, networks, patients, employers, and other responsible parties to acquire timely and accurate/expected payment on assigned Accounts Receivable inventory. - Take necessary steps needed to acquire and provide information needed for claims that have a zero payment. - Use payor-specific contract terms to resolve claims that are in process or have a payment variance. - Refer claims that have a clinical denial to the Denials team for review and follow-up. - Prepare appeal letters to dispute payor denials when appropriate. - Process &/or request rebills and other system actions, as needed. - Understand and apply appropriate system discounts. - Enter all communications regarding patient accounts in the host system. - Accounts should be worked daily, with an emphasis on quality and resolution. - Worklists should be stratified to ensure high dollar and/or aged accounts are the top priority, with the overall goal of resolving assigned inventory each week. - Works toward department goals and visions as an individual and as a team player. - Meet, and maintain, quality and productivity performance metrics set forth by applicable leadership. - Maintain proficiency in the host system. - Receivables Management related to Financial Assistance PAR II’s - Review financial assistance application for completion prior to processing. Determines if application is complete. If incomplete, requests additional documents from consumer by phone, mail, or email following HIPAA privacy guidelines. - Documents, receipt of application in system and creates a Case in Financial Assistance Module. Uses appropriate activity code in Epic to ensure productivity is accurate. - Review incoming applications received by mail, email or MyChart, to determine if all the required information was submitted. If incomplete, requests additional documents from consumer by phone, mail, or email following federal HIPAA regulations. - Processes accounts timely, according to age, and consumer request. Uses appropriate activity code in Epic to ensure productivity is accurate. - Prepare and mails all approval/denial letters. Prepares documents for scanning, removes non-essential information from packets to protect consumers financial information. - Focus on Service - Provide excellent service when dealing with payors, patients, employers, management, hospital staff and other parties within and outside of THR. - Communication should be clear, concise, and professional. - Requests should be addressed timely, with the goal of completion within 3 days to avoid delinquency. - Requests deemed as "escalated" should receive immediate attention. - Payor Issues - Identify and resolve problems related to payor contracts and reimbursement in a timely manner. - Inform Business Operations Supervisor, Manager and/or Payor Champion of any potential trends that might delay accurate payment (via appropriate mechanism - spreadsheet, email, etc...). - Recommend accounts for placement with an outside collection/legal vendor when appropriate resolution is not obtained timely. - Compliance - Compliance with THR policies and procedures. - Complies with all applicable regulations with the operating systems, entity, and system policies and procedures. - Complete assigned tasks in a timely and effective manner. - Maintain up-to-date knowledge of local, state, and federal guidelines for communication and collections. Qualifications - H.S. Diploma or Equivalent Req - 2 Years Healthcare Revenue Cycle Accounts Receivable Experience, healthcare or related organization. Req - Computer skills required in advanced word processing, spreadsheets, and graphic skills. - Ability to organize and coordinate workflow as well as meeting deadlines. - Must possess excellent communication, problem solving documentation, training and customer service skills. - Must be familiar with organizing, managing workflow and ability to absorb and retain details. - General knowledge of medical and insurance terminology required. - Experience in Epic preferred. Requirements - Individual Contributor Benefits - Extreme Heat 1-33% - Extreme Cold 1-33% - Extreme Swings in Temperature 1-33% - Extreme Noise 1-33% - Working Outdoors 1-33% - Working Indoors 67% or more - Mechanical Hazards 34-66% - Electrical Hazards 1-33% - Explosive Hazards 1-33% - Fume/Odor Hazards 1-33% - Dust/Mites Hazards 1-33% - Chemical Hazards 1-33% - Toxic Waste Hazards 1-33% - Radiation Hazards 34-66% - Wet Hazards 1-33% - Heights 1-33% - Other Conditions 1-33% Physical Demands - Sedentary

Role Description Are you looking for a rewarding career with top-notch benefits? We are looking for a qualified Manager like you to join our Texas Health family. Position Highlights: - Oversee and lead the Billing and Claims Edits and Claim Stops and/or Collections and/or Patient Financial Experience. - Work location: Fully remote within the DFW area. - Work hours: Full Time, Monday – Friday, 08:00 AM – 5:00 PM. Key Responsibilities - Strategically lead THR CBO Billing, Follow-up or Pt Financial Experience (PFE) department. - Responsible for training and development of the CBO Billing, Follow-up or PFE Team. - Develop strategies to maximize reimbursement and reduce costs. - Ensure compliance and regulations are satisfied with major commercial and government payers as well as government agencies. - Develop the entire assigned team and departmental directors/managers/FTEs. - Lead activities to optimize and improve the hospital revenue cycle. - Work with vendors and ITS to make continuous changes and improvements to the host system. - Ensure processes are in place to review and approve adjustments and refunds. - Lead, manage, plan, organize, and implement multiple and complex applications, tools, and projects. - Conduct project meetings and oversee the directors/managers/FTEs. - Monitor assigned revenue cycle projects and results for deviations and corrections. - Ensure adherence to quality standards and review project deliverables. - Serve as major point of contact for THR Entity Financial Officers and other THR Officers. - Manage THR client relations with entities, HIM, Revenue Integrity, Compliance, ITS, and other key stakeholders. - Partner closely with ITS and vendors to ensure technology is designed appropriately. - Monitor performance reports, dashboards, and industry comparisons. - Responsible for Siemens, CPSI, and EPIC Billing system performance. - May lead Coverage Discovery, Authorization, Customer Service, Follow-up, Denials, Client Billing, Patient Collections, Litigation oversight, Claims, and Correspondence. - Stay up-to-date with industry news, trends, and available tools. Qualifications - H.S. Diploma or equivalent with 7 years experience running consolidated revenue cycle for multi-hospital system in lieu of degree required. - Or, Associate's Degree and 5 years experience required. Requirements - 5 years EPIC Systems / EPIC Installations / Revenue Cycle and/or Billing Experience required. - 5 years working with large multi-hospital complex health/hospital systems required. - 5 years Multi-Facility Revenue Cycle Leadership Experience required. Licenses and Certifications - 5-10 EPIC Certifications in Billing / ITS / Revenue Cycle preferred upon hire. Skills - Ability to manage large complex healthcare revenue cycle/billing organizations. - Ability to lead large and multiple teams. - Contribute and participate in overall strategy and compliance initiatives. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Ability to read financial reports and legal documents. - Ability to calculate figures such as discounts, interest, commissions, proportion, percentage, area, circumference, and volume. - Ability to apply concepts of basic algebra and geometry. - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to deal with problems involving several concrete variables in standardized situations. - Knowledge of Patient Accounting Systems, PC (Microsoft Office Software), Scanning Document Systems, and fax. Benefits - Outstanding career growth and professional development opportunities. - Comprehensive benefits package. Company Description At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Role Description Fast-paced, high-volume clinic looking for a top skilled Call Center Specialist II. Work location: 612 East Lamar Blvd, Arlington, Texas 76011 Work environment: Remote within the Dallas/Fort Worth area Work hours: Full-time, 40 hours weekly; Monday thru Friday, (10:00am – 6:30pm) Department Highlights: - Promotional Opportunities - Different roles/teams within our department to gain knowledge and growth - Remote - Inclusive Morale What You Will Do: - Obtain accurate financial and demographic information during Pre-Registration pertaining to the patient account - Utilize Passport for address verification - Maintain knowledge and application of all admission processes and procedures for patients in reservation status - Execute tasks in a timely manner with a high degree of accuracy Qualifications - High School Diploma or equivalent (REQUIRED) - Two years of experience in a healthcare field, customer service, telemarketing, or a call center environment (REQUIRED) - Working knowledge of Medical Terminology (PREFERRED) - CHAA – Certified Healthcare Access Associate upon hire (PREFERRED) Benefits - Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits - Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice - Strong Unit Based Council (UBC) - A supportive, team environment with outstanding opportunities for growth Company Description At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

Role Description Bring your passion to Texas Health so we are Better + Together. Work Location: Remote: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011 Work Hours: Full Time Days (8:00am-5:00pm) for 40 hrs/week (remote work allowed at manager's discretion) Department Highlights: - Gain a sense of accomplishment by contributing to a teamwork environment. - Receive excellent mentorship, comprehensive training, and dedicated leadership resources. - Remote Position Product Line/Brand/Physician Practice Strategy, Planning & Integration: - Develops organization’s marketing strategies for assigned consumer focused product lines, and/or system brand initiatives. - Collaborates with Strategy, Business Development and leadership to ensure alignment with key imperatives and strategic priorities. - Ensures product line, brand and/or practice marketing initiatives position organization for growth and drive business objectives. - Manages system product line, brand initiatives and/or physician practice marketing and communication priorities. - Leads communication about progress and results to system, channel and entity leaders. - Establishes effective relationships with system services leaders, product line leaders and key physician champions. - Identifies opportunities for coordination and alignment within the organization. - Leads strategy for consumer journey efforts focusing on content development and engagement. - Works to become a service line/product line expert, understanding clinical processes and patient journey information. - Stays abreast of industry marketing approaches, competitive issues and positioning of product lines. Development of Creative Assets & Brand Management: - Serves as a champion for the brand in deploying product line and system brand marketing approaches. - Engages appropriate partners and vendors for creative asset development. - Obtains and retains legal, clinical and product line approvals for creative assets. - Ensures brand standards and graphic identity is upheld in all product line initiatives. - Develops and implements product line campaigns leveraging all system assets and digital tools. Project Management & Results Reporting: - Serves as project manager for marketing automation campaigns and strategies. - Identifies key metrics aligned with marketing automation strategies. - Consistently shares updates with key contacts. - Meets deadlines while juggling multiple priorities and projects. - Measures and shares results of marketing approaches. - Monitors spend relative to budget and shares consistent updates. Qualifications - Bachelor's Degree Required - 5 Years Experience in marketing, advertising or related field. - Experience with product line or service line marketing strategies preferred. - Strong understanding of consumer decision-making and access behaviors in healthcare. - Strong analytical skills, with the ability to use performance data to inform strategy. - Experience applying marketing technology and digital platforms preferred. - Demonstrated ability to partner effectively with physician leaders and senior executives preferred. Requirements - Ability to prioritize and make decisions related to resource allocation. - Strong executive presence and negotiation skills. - Exceptional written and verbal communication skills. - Passion for leveraging the dynamic landscape of health care. - Deep knowledge of health care industry and trends. - Strong interpersonal skills to work with all levels of staff. - Committed to exceeding expectations in performance and leadership. - Results-oriented with attention to details. - Visionary and innovator willing to take calculated risks. - Proficiency in Microsoft Office. - Exemplifies and serves as a champion for Texas Health's guiding principles. Supervision - Individual Contributor ADA Requirements - Working Indoors 67% or more Physical Demands - Sedentary

Role Description Fast-paced, high-volume clinic looking for a top skilled Verification Specialist. Office location: 500 East Border Street, Arlington, Texas 76011 Work environment: Remote within the Dallas/Fort Worth area Work hours: Full-time, 40 hours weekly; Monday thru Friday, (10am – 6:30pm) Qualifications - High School Diploma or equivalent (REQUIRED) - One year of experience in a healthcare field, customer service, telemarketing, or call center environment (REQUIRED) - Working knowledge of medical terminology (REQUIRED) - Insurance Verification experience (PREFERRED) Requirements - Complete verification and pre-certification processes for pre-admitted/admitted/discharged patient accounts in compliance with productivity and accuracy requirements set forth by Patient Access leadership - Communicate with patients, Utilization Review, Financial Counselors, etc. regarding out of network coverage, inactive benefits, or items requiring special attention - Utilize tools such as VoiCert, PixCert, Monitored Call, NEBO, ECARE, etc. to complete verifications, precertifications, and notifications as required and ensure the system maximizes revenue for the account Benefits - Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits - Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice - Strong Unit Based Council (UBC) - A supportive, team environment with outstanding opportunities for growth