Role Description - Lead the design and implementation of test strategies and plans - Mentor and guide mid-level and junior QA engineers - Develop and maintain automated test frameworks using Cypress, Jmeter, and Postman - Conduct code reviews and provide feedback on testability and quality - Analyze test results and provide recommendations for improvements - Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle - Drive the adoption of best practices and continuous improvement in QA processes - Act as a subject matter expert in software testing and quality assurance Qualifications - Expertise in Cypress and TypeScript, Jmeter, Jest, Postman, SQL/DB, and Jira - Strong knowledge of test automation frameworks and tools - Proficient in writing and executing complex test cases and test scripts - Expertise in end-to-end, API, and performance/load testing - Familiarity with source/version control such as Git - Familiarity with AWS CI/CD pipelines and DevOps practices Requirements - This is a 3 month fixed term salaried contract, located in Ontario Canada. Preferably in Toronto. - The anticipated hourly range for this position is $45 hourly. Rate is based on a range of factors that include relevant experience, expertise, and organizational impact. - This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. Benefits - DEPT® is an equal opportunity employer (EOE). - We believe our work is its best when our people feel safe and free to be themselves. - We’re committed to an inclusive and barrier-free recruitment and selection process and workplace. - DEPT® participates in E-Verify. - We are a B Corp-certified company passionate about purpose-driven work.

Role Description We are looking for a Quality Assurance Specialist, RN, to build and run our clinical Quality Assurance program. This is a hands-on role focused on operations — not a simple checklist job. You will: - Review patient charts, design and run the QA schedule, and ensure documentation is clear and well-supported across the care team. - Report to the Senior Director of Clinical Operations. - Work closely with the Operations team, the Billing team, and the Training and Enablement Specialist to turn QA findings into action. - Review clinical charts on a regular schedule for both new hires and current staff. - Pull random samples and keep monthly QA records and audit documentation. - Ensure documentation and billing compliance, meeting billing standards with clear clinical reasoning. - Report larger patterns and gaps to leadership, along with suggested fixes. - Help prepare the team for new or changing standards. - Partner with Operations on workflow and automation fixes, with Billing on documentation and revenue issues, and with the Training and Enablement Specialist to close skill gaps through targeted training. - Build a clinical quality scoring system with clear standards for coaching and escalation. - Own and grow the QA program overall, including tracking, scoring rules, adverse event reporting, grievance handling, and support for health plan audits. - Keep a clear line between clinical QA and billing QA, and manage the handoff between the two. Qualifications - An active, unrestricted RN, NP, LPN, or LCSW license (a multi-state or compact license is preferred). - At least 3 years of clinical experience, plus experience in operations or quality — ideally at a healthcare organization or a fast-growing healthcare startup. - Hands-on experience reviewing charts for billing compliance. - A strong understanding of documentation rules for Medicare, Medicaid, and value-based care. - An operations mindset, with a focus on building systems that prevent problems. - A tech-forward attitude, looking for ways to use technology and automation to grow a quality program. - Openness to feedback, viewing it as a tool for growth. - A proactive, persistent attitude with a strong drive to take action and solve problems. - Comfort working in a fast-changing, sometimes uncertain environment. - Strong project management and prioritization skills, along with close attention to detail. - Skill in data analysis, able to pull, sort, and understand QA data independently. - Strong collaboration skills across teams, working well between Operations, Billing, Training, and frontline staff. - Comfort using technology, including EHR systems, Slack, Google Suite, and QA or audit tools. Benefits - The salary range for this role is $80,000–$95,000, based on qualifications, experience, skillset, and geography. - Eligible for Wider Circle's full benefits package, including: - Comprehensive health coverage, including medical, dental, and vision. - 401(k) Plan. - Paid Time Off. - Employee Assistance Program. - Health Care FSA. - Dependent Care FSA. - Health Savings Account. - Voluntary Disability Benefits. - Basic Life and AD&D Insurance. - Adoption Assistance Program. - Training and Development.

• Lead, manage, and train the assigned Quality Assurance team members, including setting goals, developing processes, and ensuring timely and accurate delivery of tasks. • Design and implement comprehensive testing strategies for data and reporting systems, ensuring thorough coverage and identification of potential issues. • Work with the automation team to script tests and ensure the quality of data as it moves through the system. • Collaborate with the development team, data engineers, and business analysts to understand requirements and translate them into test plans to drive quality. • Conduct thorough reviews of data and reporting processes, test plans, test results, and delivery plans to identify potential issues and risks and communicate those effectively to leadership. • Develop and maintain test plans, test cases, and test scripts for data and reporting systems. • Provide regular reports on the status of testing and quality metrics to stakeholders. • Perform functional, integration, regression, and performance testing on reports and data pipelines.

• Criar e manter estratégias e cenários de teste para garantir entregas com alta qualidade. • Executar testes funcionais, regressão, integração e ponta a ponta em ambientes legados e em nuvem. • Investigar falhas, registrar e acompanhar correções até a validação final. • Realizar testes exploratórios para ampliar a cobertura e antecipar problemas. • Acompanhar o P.O nas tarefas de homologação. • Contribuir com a evolução do framework de automação e adoção de boas práticas. • Desenvolver e gerenciar suites de testes automatizados integradas a pipelines CI/CD. • Trabalhar lado a lado com desenvolvedores para encontrar as melhores soluções técnicas de automação.