Title: Senior Product Marketing Manager, MyHealthTeam Location: Hybrid (San Francisco, CA, US) Department: Community Member Acq At Swoop, our mission is simple: Improving patient outcomes. As a market leader in AI-driven, data-powered, and privacy-compliant healthcare engagement, we connect the signals that drive earlier diagnosis, better treatment decisions, and sustained adherence. Our integrated, privacy-safe platform, enables life sciences companies to drive measurable patient and commercial outcomes with actionable intelligence — spanning patient and HCP audience targeting, community engagement, AI-powered web solutions, coordinated omnichannel activation, and prescription fulfillment. We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025 and 2026. We are driven by a patient-first philosophy and passionate about leveraging technology to create a healthier future. After becoming an independent company in 2024, Swoop experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience. Our acquisition of MyHealthTeam in January 2025 and Nimble in May 2026 helped us further bridging the gap between healthcare brands and patients for more impactful and targeted engagement. Empowering millions of patients nationwide to connect, share resources, and access medically verified information to better manage their health. MyHealthTeam hosts the largest and most engaged patient social networks in healthcare, offering more than 70 condition-specific communities for chronic and rare conditions. As a prescription fulfillment and patient engagement platform, Nimble empowers independent and regional pharmacies to deliver a modern, consumer-friendly healthcare experience while streamlining pharmacy operations. If you're a driven professional seeking to make a real difference in healthcare marketing at a fast-growing, innovative company, join Swoop and help us revolutionize how brands connect with patients and HCPs. About the role MyHealthTeam, a Swoop company, is seeking a Senior Product Marketing Manager to lead positioning, messaging, and go-to-market strategy that drives member awareness, activation, and engagement across our growing portfolio of chronic condition social networks. Reporting to the Director of Product Marketing, you will own end-to-end GTM for product features and new site launches, lead activation programs that turn new members into engaged ones, and partner closely with the Product, CRM, Community, and Analytics teams to translate member insight into measurable impact. This is a high-ownership role for an experienced PMM who is equally comfortable shaping strategy and rolling up their sleeves to ship campaigns, run experiments, and dig into the data. You’ll set the bar for how we bring new value to members and have direct influence on how millions of people facing chronic health conditions discover and engage with our networks. What you'll do - Go-To-Market Strategy: Lead end-to-end go-to-market strategy and execution for new product features, site launches, and member-facing initiatives from positioning and messaging through launch, measurement, and iteration. - Value Prop Positioning: Own member value proposition messaging and product positioning across the funnel, ensuring a consistent and compelling story from acquisition through activation, engagement, and retention. - Lifecycle and Activation Programs: Design, run, and test lifecycle and activation programs (email journeys, in-product messaging, onboarding flows) in partnership with the Product Team that move new members from sign-up to meaningful engagement. - Integrated Marketing at Scale: Develop and execute marketing campaigns across channels including email, social, paid, and in-product, partnering with the CRM and Community teams to deliver integrated programs, leveraging AI as appropriate. - Testing and Iteration: Build a strong testing and experimentation practice (hypothesis-driven A/B tests, message testing, and landing page optimization) and translate results into clear recommendations. - Market Research: Conduct market, member, and competitive research to sharpen positioning, identify white space, and inform product and marketing priorities. - Analysis and Presentation: Define and track the metrics that matter for each program, synthesize performance into clear narratives for leadership, and use insights to drive the next round of work. - Cross-Functional Partnership: Partner cross-functionally with the Product, Engineering, Community, Analytics, Design, and Sales teams to align on priorities, unblock execution, and ensure launches land well internally and externally. - Serve as a Senior Voice on the PMM Team: Raise the bar on craft, mentor less experienced marketers, and contribute to team strategy, process, and learnings. Qualifications - A bachelor’s degree in marketing, communications, or a related field — or equivalent experience - Six or more years of product marketing or closely related experience, preferably in consumer technology, digital health, or community-driven business - Demonstrated success leading GTM for product launches and owning positioning and messaging for a product or product area - Strong track record running lifecycle, activation, or growth marketing programs and using A/B testing and experimentation to drive measurable results - Excellent written and verbal communication skills, with the ability to craft member-facing messaging and influence cross-functional partners and leadership - A data-informed mindset — comfortable defining KPIs, partnering with Analytics, and using data to prioritize, evaluate, and tell the story of your work - Strong project management skills and the ability to lead multiple workstreams across stakeholders with minimal hand-holding - Genuine interest in healthcare, community, and improving outcomes for people facing chronic conditions Location The Product Marketing Team at MyHealthTeam is hybrid. This role requires in-person time at our office at One Post Plaza in San Francisco, typically two days per week. The pay range for this role is: 130,000 - 145,000 USD per year (Hybrid (San Francisco, CA, US))

• Own, plan, and execute go-to-market motions for part of the Singular product portfolio; coordinating across product, sales, customer success, solution consulting, support, and marketing. • Own, develop, and launch positioning and messaging for assigned products. • Own sales enablement materials for your part of the Singular portfolio: hotsheets, pitch decks, one-pagers, demo narratives, objection handling, competitive analysis, and FAQs. • Own competitive analysis and battlecards for assigned products, keeping them current as competitors launch, reprice, and reposition, and keeping every claim accurate and defensible. • Produce case studies, customer stories, newsletters, and sales narratives that tie Singular's capabilities to business outcomes.

• Generate Qualified Opportunities • Identify companies actively hiring for roles Wing can support, such as Executive Assistants, Admin Assistants, Customer Support, Sales Support, Recruiting Support, Operations Support, and other business support roles. • Use job postings, hiring signals, company growth signals, and account research to find strong-fit prospects. • Research target accounts to understand what they are hiring for, why they may need support, and where Wing could be a strong fit. • Reach out to prospective customers across email, phone, LinkedIn, and other outbound channels. • Run focused outbound campaigns around active hiring needs, operational pain points, and alternative workforce solutions. • Hold early discovery conversations to understand a prospect's hiring needs, pain points, urgency, and openness to remote talent or AI-enabled workforce solutions. • Communicate what Wing Assistant does and why it matters clearly enough to earn the next meeting. • Book qualified appointments with companies that have a clear hiring need, relevant business use case, or strong fit for Wing. • Turn Hiring Intent Into Conversations • Monitor companies that are posting roles Wing can service. • Understand what the company is likely trying to solve by hiring that role. • Position Wing as a faster, more flexible, and more scalable alternative to traditional hiring. • Educate prospects who may not have considered remote assistants, virtual assistants, offshore talent, or AI-enabled workforce support before. • Create curiosity with founders, executives, operators, HR leaders, recruiting teams, and department heads. • Support the Revenue Team • Work closely with the sales team to build and protect a healthy, well-qualified pipeline. • Hand off opportunities cleanly, with the context needed to move conversations forward. • Share key details from discovery calls, including the role the company is hiring for, their current hiring process, pain points, timing, budget signals, and decision-makers involved. • Keep activity, notes, and pipeline data accurate and current in our CRM. • Bring the Market Back In • Feed what you are hearing from prospects back to the Sales, Marketing, and Product teams. • Help refine messaging and outreach based on what is actually landing with companies. • Identify patterns in hiring demand, objections, industries, and roles where Wing is resonating. • Suggest new outbound angles based on job postings, hiring trends, and prospect conversations.

• Generate Qualified Opportunities • Identify companies actively hiring for roles Wing can support, such as Executive Assistants, Admin Assistants, Customer Support, Sales Support, Recruiting Support, Operations Support, and other business support roles. • Use job postings, hiring signals, company growth signals, and account research to find strong-fit prospects. • Research target accounts to understand what they are hiring for, why they may need support, and where Wing could be a strong fit. • Reach out to prospective customers across email, phone, LinkedIn, and other outbound channels. • Run focused outbound campaigns around active hiring needs, operational pain points, and alternative workforce solutions. • Hold early discovery conversations to understand a prospect's hiring needs, pain points, urgency, and openness to remote talent or AI-enabled workforce solutions. • Communicate what Wing Assistant does and why it matters clearly enough to earn the next meeting. • Book qualified appointments with companies that have a clear hiring need, relevant business use case, or strong fit for Wing. • Turn Hiring Intent Into Conversations • Monitor companies that are posting roles Wing can service. • Understand what the company is likely trying to solve by hiring that role. • Position Wing as a faster, more flexible, and more scalable alternative to traditional hiring. • Educate prospects who may not have considered remote assistants, virtual assistants, offshore talent, or AI-enabled workforce support before. • Create curiosity with founders, executives, operators, HR leaders, recruiting teams, and department heads. • Support the Revenue Team • Work closely with the sales team to build and protect a healthy, well-qualified pipeline. • Hand off opportunities cleanly, with the context needed to move conversations forward. • Share key details from discovery calls, including the role the company is hiring for, their current hiring process, pain points, timing, budget signals, and decision-makers involved. • Keep activity, notes, and pipeline data accurate and current in our CRM. • Bring the Market Back In • Feed what you are hearing from prospects back to the Sales, Marketing, and Product teams. • Help refine messaging and outreach based on what is actually landing with companies. • Identify patterns in hiring demand, objections, industries, and roles where Wing is resonating. • Suggest new outbound angles based on job postings, hiring trends, and prospect conversations.