Sales Validation Advisor
Location
United Kingdom
Posted
10 days ago
Salary
£280.0K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Sales Validation Advisor
Luxion
Role Description We have a fantastic opportunity for you to join our Sales Validation Team. Where you will support our national field sales agents, ensuring all sales are fully compliant. - Contact customers to conduct quality assurance and compliance checks following successful onboarding by Field Sales Representatives. - Verify that all relevant information has been accurately captured. - Ensure customers fully understand the products and services they have signed up for. - Confirm that all required processes and documentation have been completed correctly. - Record outcomes of each customer interaction on internal systems, maintaining accurate and detailed records. - Identify areas for improvement and provide regular feedback to Team Leaders and Line Managers. - Support ongoing coaching, development, and performance improvement of Sales Representatives. - Maintain high levels of customer satisfaction and ensure regulatory compliance. - Drive continuous improvement across the sales team. Qualifications - Excellent verbal and written communication skills. - Ability to engage professionally and confidently with customers, colleagues, and stakeholders at all levels. - Active listening skills to gather accurate information. - Ability to clearly explain processes while delivering a positive customer experience. - Highly organized with the ability to manage multiple tasks simultaneously in a fast-paced environment. - Strong problem-solving skills, adapting to changing priorities. - Ability to handle challenging situations with professionalism and confidence. - Comfortable working independently and collaborating as part of a wider team. Requirements - Ability to prioritize workload effectively and meet deadlines. - Maintain a high level of accuracy and attention to detail. Benefits - Structured bonus scheme. - Clear career and development opportunities. - 25 days’ leave plus bank holidays. - Access to private healthcare. - Mental wellbeing support. - 24/7 GP and counselling services. - Win tickets to top events through the Utilita Arenas. - Exclusive discounts. - Paid volunteering day. - Generous pension contribution.
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