Virtual Coworker logo
Virtual Coworker

Schedule deliveries, installations, and service appointments. Coordinate schedules with internal operations teams. Confirm appointments and bookings with customers. Work closely with production and installation teams to ensure deadlines are met. Assist in coordinating production runs and workflow planning. Sales Support Answer customer sales enquiries. Assist customers with product information and technical questions. Manage website enquiry and quote request submissions. Prepare and process quotations. Follow up customer leads. Forward specialised enquiries to the relevant sales team member. Purchasing & Supplier Management Order materials and supplies including: Sand and cement products Mapei products Cement Australia products Packaging materials Office supplies Production consumables Coordinate supplier deliveries. Monitor stock levels and reorder supplies when required. Data Management Maintain accurate records and databases. Organise company documents using cloud-based systems. Update product codes, pricing, and system information. Maintain CRM and customer databases. Ensure data accuracy across all business systems. Customer Relationship Management (CRM) Update and maintain CRM systems. Record customer interactions and notes. Assist in managing ongoing customer relationships and communications. Research & Reporting Conduct online research as required. Gather and summarise information for reports. Generate operational, sales, and production reports. Provide administrative support for business improvement initiatives.

Social Media Manager & Client Support Assistant

Social Media ManagerSocial Media ManagerPart TimeRemoteLeadTeam 201-500

Location

Australia

Posted

5 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Social Media Manager & Client Support Assistant

Virtual Coworker

Role Description - Manage Facebook and Instagram accounts. - Repurpose existing video content into engaging reels, carousels and social posts. - Plan and schedule content calendars. - Develop creative content ideas aligned with the brand. - Publish and schedule content across social platforms. - Respond to comments and engage with followers. - Engage with relevant accounts to help grow brand awareness. - Monitor social media performance and provide regular analytics reports. - Assist with community engagement and audience growth. - Provide light client support via Telegram by checking in with existing clients and escalating important matters where required. - Identify opportunities to improve content performance and engagement. Company Description

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