• Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. • Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. • Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.

• Achieve and exceed sales targets, pipeline goals and revenue forecasts • Lead complex, multi-stakeholder sales cycles from opportunity identification through to contract management of large project rollouts • Develop compelling value propositions aligned to government priorities such as digital transformation, cost control and citizen service improvement • Own and develop strategic relationships with key Federal Government agencies and departments • Create and execute account plans to drive revenue growth, retention and customer satisfaction • Actively manage the development of key reports and lead regular customer account reviews with major contract customers • Identify, qualify, and pursue new business opportunities within assigned accounts and across the broader Federal Government landscape • Position mailing, logistics, document management and tracking solutions as critical enablers of service delivery, compliance, and efficiency • Navigate Commonwealth procurement frameworks (e.g., AusTender, panels, standing offers) • Build relationships with procurement teams, policy leads, and senior decision-makers • Ensure compliance with government policies, legal requirements, and contractual obligations • Manage tender responses, RFPs and RFQs • Engage and influence senior stakeholders (SES, Directors, program leads) • Act as the trusted advisor to clients, understanding their operational and strategic objectives • Coordinate cross-functional internal teams (sales, product, operations, service delivery) to deliver seamless customer outcomes • Maintain strong awareness of Federal Government priorities, policy changes, and budget cycles • Monitor competitor activity and industry trends in mailing, logistics, document management and tracking technologies • Provide insights to inform product development, go-to-market strategies, and sales planning

• Own and drive the strategic relationships with some of the UK's most influential enterprise resellers • Act as the strategic account lead for a portfolio of enterprise reseller partners • Deliver joint business plans, aligning partner priorities with Jabra’s growth objectives • Drive revenue performance by building a strong, high-quality pipeline and delivering against agreed targets • Identify and develop new growth opportunities across key industries, solutions, and co-sell initiatives • Build trusted relationships across all levels within partner organisations • Enable partners to succeed by increasing capability across Jabra’s audio and video portfolio • Collaborate cross-functionally with sales, marketing, and product teams to deliver impactful go-to-market initiatives • Track performance, maintain strong pipeline governance, and lead regular business reviews and planning cadence

• Under the guidance of the Director, Commercial Operations-Vaccines, the Vaccine Key Customer Leader (VKCL) is the primary Vaccine point of contact for our company with assigned large private and public sector customers • The VKCL engages with C-/ D-suite customers in assigned accounts and collaborates with the extended our company's field team to ensure implementation and pull-through at the individual clinic/hospital/provider level • The VKCL will be accountable for the Vaccines business performance, business relationship and customer experience with assigned customers, coordinating appropriate our company's resources and personnel to meet the needs of the customer • Actively develops, enhances and applies a deep understanding of assigned customers, the local market healthcare /vaccination ecosystem, and ensuing interplay and translates into potential business opportunities • Demonstrates and applies in-depth knowledge of the vaccination landscape including: vaccination schedule, quality measures, reimbursement processes, key factors affecting uptake, local immunization registries, coalitions, school requirements • Responsible for demonstrating strong collaboration and coordination with all our company's customer-facing roles • With all assigned accounts, the VKCL will be responsible for building a Vaccines account strategy focused on increasing appropriate use of our company's Vaccines and coordinating the account team execution consistent with the strategy and customer needs • Identifies key vaccine decision-makers and influencers, understands their concerns and priorities, builds trusting relationships that differentiate our company • Collaborates with internal and customer stakeholders to formulate approach and select/deploy solutions to meet customer needs • Identifies strategic customers within region/geography that afford our company's differentiated business opportunities and prioritizes their importance • Stays abreast of competitor approaches and our company's customer contracting strategy; engages appropriate our company's account team members (field and HQ) to capitalize on opportunities to grow/defend the Vaccine business