Global Shipping and Mailing Company
Strategic Account Manager
Location
Australia
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Strategic Account Manager
Pitney Bowes
• Achieve and exceed sales targets, pipeline goals and revenue forecasts • Lead complex, multi-stakeholder sales cycles from opportunity identification through to contract management of large project rollouts • Develop compelling value propositions aligned to government priorities such as digital transformation, cost control and citizen service improvement • Own and develop strategic relationships with key Federal Government agencies and departments • Create and execute account plans to drive revenue growth, retention and customer satisfaction • Actively manage the development of key reports and lead regular customer account reviews with major contract customers • Identify, qualify, and pursue new business opportunities within assigned accounts and across the broader Federal Government landscape • Position mailing, logistics, document management and tracking solutions as critical enablers of service delivery, compliance, and efficiency • Navigate Commonwealth procurement frameworks (e.g., AusTender, panels, standing offers) • Build relationships with procurement teams, policy leads, and senior decision-makers • Ensure compliance with government policies, legal requirements, and contractual obligations • Manage tender responses, RFPs and RFQs • Engage and influence senior stakeholders (SES, Directors, program leads) • Act as the trusted advisor to clients, understanding their operational and strategic objectives • Coordinate cross-functional internal teams (sales, product, operations, service delivery) to deliver seamless customer outcomes • Maintain strong awareness of Federal Government priorities, policy changes, and budget cycles • Monitor competitor activity and industry trends in mailing, logistics, document management and tracking technologies • Provide insights to inform product development, go-to-market strategies, and sales planning
Job Requirements
- Proven experience in enterprise or government sales (ideally within Federal Government)
- Strong understanding of Australian Government procurement processes and frameworks
- Track record of managing large, complex accounts and closing high-value deals
- Excellent stakeholder engagement and negotiation skills
- Ability to operate in a highly structured, compliance-driven environment
- Proven ability to aggregate and interpret data sets to align with customer KPI requirements
- Experience selling mailing, logistics, tracking, SaaS, or related technology solutions (desirable)
- Existing network within Federal Government agencies in Canberra (desirable)
- Familiarity with digital transformation initiatives within government (desirable)
- Experience in responding to formal tenders and panel engagements (desirable)
Benefits
- Provide the will: opportunity to grow and develop your career
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally ( PB Benefits and Wellbeing Programs )
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