• Supports management of the ICON Sales and Marketing operation • Responsible for administration and support of ICON’s Zoho CRM database • Executes mass communications including email, automation, and integrated marketing campaigns for automated lead generation and scoring programs • Administrator for Zoho CRM database including user setup, profiles and roles, plus customization for objects, fields, record types, page layouts, validations and user permissions/privileges • Manage the vendor relationships – understand new releases, how they might impact our implementation, if problems are being addressed according to the service level agreement… • Working closely with Sales and Marketing teams, oversee demand generation analytics and reporting • Create and manage complex workflow rules, data validation, and triggers • Develop and create customized reports and dashboards • Train new and existing users on sales database applications • Provide application users with technical support - taking problems/enhancement requests and prioritizing/managing their delivery • Create and maintain documentation on processes, policies, application configuration, and related materials for users • Marketing automation administrator • Executes mass communications for email, automation, and integrated marketing campaigns • Develops and runs reports for team Key Performance Indicators (KPIs)

Role Description Would you like to join a team that is an integral part of decision making? Are you eager to use your financial skills to influence stakeholders? Be part of something bigger. Knowledge may be power, but you need to put the right knowledge in the right hands at the right time to create truly powerful solutions. That is exactly what you’ll do at LexisNexis. We’re a leading global provider of content, tools and analytics. We bring these tools that help customers around the world enhance productivity, improve decision making and advance the rule of law. If you’re passionate about driving and developing successful new business opportunities, we’re looking for you. The Sales Operations Analyst is necessary to provide analytical and operational sales support and leadership for the LNNA Sales organization. This position provides expertise and leadership across Sales Operations. This includes the analysis and reporting of POS, revenue, expense, variable compensation, and customer information and partnering with Sales leaders. - Provide operational support to sales management - Work cross-functionally with other departments - Enhance and improve the operational efficiencies within the sales organization - Develop processes and procedures to support the sales process and participates in the development of requirements for sales support systems - Provide support to track sales performance metrics and process improvement - Develop, manage and lead projects - Use best practices and knowledge of internal and external business issues to improve products or services - Act as a resource for colleagues with less experience Qualifications - 3+ years of experience in a sales organization - Bachelor’s degree, MBA preferred - Successful candidate will reside in Ohio - Experience in analyzing data and identifying areas to improve and track - Skilled using SQL and Salesforce (or similar CRM) - Ability to influence and interact with senior leadership - Excellent problem-solving skills to resolve issues - Proficient in M.S. Office - Demonstrated success in remote work environment - Strong communication skills (verbal, written and presentation) Requirements - U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates. Benefits - We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. Company Description - We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. - Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. - Please read our Candidate Privacy Policy. - We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. - USA Job Seekers: EEO Know Your Rights.

Role Description Would you like to join a team that is an integral part of decision making? Are you eager to use your financial skills to influence stakeholders? Be part of something bigger. Knowledge may be power, but you need to put the right knowledge in the right hands at the right time to create truly powerful solutions. That is exactly what you’ll do at LexisNexis. We’re a leading global provider of content, tools and analytics. We bring these tools that help customers around the world enhance productivity, improve decision making and advance the rule of law. If you’re passionate about driving and developing successful new business opportunities, we’re looking for you. The Sales Operations Analyst is necessary to provide analytical and operational sales support and leadership for the LNNA Sales organization. This position provides expertise and leadership across Sales Operations. This includes the analysis and reporting of POS, revenue, expense, variable compensation, and customer information and partnering with Sales leaders. - Provide operational support to sales management - Work cross-functionally with other departments - Enhance and improve the operational efficiencies within the sales organization - Develop processes and procedures to support the sales process and participates in the development of requirements for sales support systems - Provide support to track sales performance metrics and process improvement - Develop, manage and lead projects - Use best practices and knowledge of internal and external business issues to improve products or services - Act as a resource for colleagues with less experience Qualifications - 3+ years of experience in a sales organization - Bachelor’s degree, MBA preferred - Successful candidate will reside in Ohio - Experience in analyzing data and identifying areas to improve and track - Skilled using SQL and Salesforce (or similar CRM) - Ability to influence and interact with senior leadership - Excellent problem-solving skills to resolve issues - Proficient in M.S. Office - Demonstrated success in remote work environment - Strong communication skills (verbal, written and presentation) Requirements - U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates. Benefits - We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Company Description We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

• Provide coaching and mentoring that incorporates sales strategy and proven sales methodology • Build and implement annual, and quarter by quarter enablement strategy by working with key stakeholders, assessing needs, and leveraging quantitative and qualitative data. • Make data driven decisions to determine learning gaps and develop/deliver coaching plans to improve productivity. • Align with leadership on strategy and focus areas and achieve buy-in around execution. • Work with sellers and provide feedback to strengthen techniques and identify possible areas of improvement through coaching sessions, training, deal reviews, etc. • Organize, coach/prepare, and evaluate for sales readiness assessments. • Facilitate one to one and group coaching either virtually or in person to drive continual learning and up-skilling sales techniques. • Ensure consistency of methodology and identify opportunities for improvements in existing training content. • Collaborate, align, and work with leaders to build processes that reinforce key learnings • Continuous feedback, reporting and ongoing communication of enablement strategy and programs to sales managers. • Work closely with managers to help identify and nurture emerging leadership talent; using as a feedback loop to content or training gaps to be added to curriculum or programs. • Lead enablement programs to drive continuous improvement in sales productivity and ramp. • Collaborate with the broader enablement and cross functional teams to develop/conduct employee training using a variety of instructional techniques and delivery methods. This includes facilitation of application-based learning. • Build credibility and act as an experienced sales coach to mentor sales representatives and leaders on the mechanics of the sales process, sales methodology, and qualification frameworks (MEDDPICC). • Transform sales mindsets and skill sets through a combination of onboarding, ever-boarding and other enablement programs. • Provide feedback to the curriculum design team to ensure content is up-to-date and relevant. • Support build and monitoring of sales certification processes. • Assist in content creation and drive consumption/utilization of training. • Build repeatable programs to improve yield and actively monitor results. • Create and develop necessary supporting assets and processes to increase sales productivity and standardize the sales motion.