Remitly

Role Description Under the supervision of the VP, Engineering, the Principal Product Manager will guide product design, roadmap and lead prioritization across multiple stakeholders. Telecommuting is available from anywhere in the United States based on manager approval. You Will: - Define and prioritize features, user stories, and requirements based on market research, customer feedback, and business goals. - Define clear success metrics for various developer tools by working with stakeholders and considering short/long term goals. - Collaborate with and influence various teams across Remitly to further extend Remitly's platform capabilities. - Gather and analyze data to understand the needs of developers, partners and end consumers. Qualifications - Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or a related technical field. - 5 years of progressively responsible experience with driving product feature development and full lifecycle product development and management. - 3 years of experience with product management. - 3 years of experience with software development lifecycle, tools, and patterns. - 3 years of experience with delivering and scaling platform products and building seamless developer tools and processes. - 3 years of experience with developing and driving high-level strategic initiatives. - 3 years of experience with using qualitative and quantitative data to inform products for internal partners and consumers. - 3 years of experience with building and scaling developer platform and ecosystems with CLIs, webhooks, integration, and self-service onboarding tools. - 3 years of experience with leading cross-functional product development using CI/CD pipelines, Infrastructure as Code tools, and container orchestration tools. - 3 years of experience with delivering multi-tenant SaaS and PaaS solutions with security, compliance, and regionalization support. Requirements The starting base salary range for this position is typically $172,800.00 - $259,200.00. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. Benefits - Flexible paid time off - Health, dental, and vision + 401k plan with company matching - Paid parental, medical, military and family care leave - Mental Health & Family Forming Benefits - Employee Stock Purchase Plan (ESPP) - Continuing education and travel benefits

Role Description As an Executive Assistant, reporting to the Vice President - Product Manager of Internal AI Innovation, you will play a crucial role in supporting the business by: - Managing daily office deliverables - Coordinating schedules and travel itineraries - Handling communications - Organizing meetings and events Your organizational skills and attention to detail will ensure smooth operational workflows, enabling productivity and effectiveness for leaders across the organization. This position offers an opportunity to work in a dynamic environment and contribute to the overall efficiency and success of our organization. Key Responsibilities - Executive Support: - Manage complex calendar scheduling, travel arrangements, and expense reporting with a high degree of accuracy and confidentiality. - Serve as the primary liaison between the Vice President of Internal AI Innovation and internal/external stakeholders, ensuring timely and effective communication. - Anticipate needs and proactively address administrative and logistical challenges. - Departmental Operations: - Own onboarding logistics for new leaders and key team members, streamlining their integration and engagement. - Establish and maintain a cadence across strategic meetings (e.g., tech management reviews, collaboration sessions), ensuring alignment across teams. - Coordinate and prepare materials for key leadership meetings, town halls, off-sites, and workshops – including drafting agendas, capturing action items, and tracking follow-ups. - Project & Event Coordination: - Plan and execute internal events, such as leadership retreats, team-building activities, and customer symposia. - Partner with cross-functional leads to ensure timely execution of shared deliverables and communications. - Communications & Culture: - Draft, format, and help deliver internal communications on behalf of the President to ensure clarity and cultural consistency. - Be a culture carrier for the department – helping coordinate recognition moments, milestones, and morale-boosting activities. - Meeting notes, agenda, and follow-up activities. Qualifications - Have proven experience supporting a senior executive in a fast-paced environment. - Show proficiency with Microsoft Office Suite, Teams, SharePoint, and calendar management tools (e.g., Outlook). - Have excellent written and verbal communication skills. - Have the ability to handle confidential information with discretion. - Have experience coordinating multi-stakeholder projects or initiatives. - Display exceptional organizational and multitasking abilities. - Experience planning and executing high-impact events. - Possess high emotional intelligence, diplomacy, and a collaborative mindset. Requirements - Primary Location Base Pay Range: Home based-Ohio $51,200 - $85,300. Benefits - We are delighted to offer country specific benefits.

Role Description Work to understand the target market/customers, own a product feature, and lead project execution, including owning the development plan and representing the product’s feature internally, and with customers. Manage an internal network across the product domain. - Write user stories that describe business needs, educational value, and technical acceptance criteria. - Work with the Scrum team to break down epics and large stories into deliverable increments. - Contribute to the development and execution of the product strategy. - Negotiate with product managers regarding feature-level Acceptance Criteria and Acceptance Tests. - Collaborate to unite commercial needs with development priorities to align with target markets. - Define development priorities based on market research in collaboration with the Product Manager, market/customers, and/or commercial teams. - Coordinate with the Product Manager to determine product feature roadmap and critical release dates for delivering business value based on market analysis. - Guide release planning to ensure value is being delivered. - Manage existing product(s) and release new product or product features to the market, from collaborative conceptualization to execution to post-release management. - Tie analytics data to business metrics to drive business outcomes. - Perform other duties as needed. Qualifications - Master’s degree (or foreign equivalent) in Business Analytics, Management Information Systems, or a related field required. - 2 years of experience in job offered or related occupations required. Requirements - 2 years of experience capturing customer goals and needs using different frameworks and techniques, and prioritizing those needs for the organization. - Impacting customer satisfaction. - Reviewing and using data from predefined dashboards to make decisions and recommendations. - Comparing and evaluating possibilities, and making recommendations for action that consider business implications. - Applying knowledge of the relevant technology architecture in engaging developers to understand technology constraints. - Utilizing Excel, Tableau, Python, and SQL to assist in day-to-day tasks. - Experience with Go Market processes used to launch products. - Investigating customer questions and complaints. - Interacting independently with sales and customers through in-person communication, including at various customer events. - Driving customer experience to make improvements. - Leveraging tools to coordinate development and quality activities based on the current development methodology. - Contributing to process improvement activities. - Using development methodologies as identified by management including agile and lean methodologies, as well as assessing their impact on the SDLCs. - Aligning actions with defined product strategy. Benefits - Salary range: $80,832.90 to $100,300/year + standard company benefits. - National Base Pay Range: $53,900 - $89,800. Geographic differentials may apply in some locations to better reflect local market rates. - Country-specific benefits available. How to Apply Interested candidates should send an email to ResumesICT@RELX.com and reference job code: R114244. Company Description We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Role Description Work on new product development. Propose and build data-driven solutions for high-value customer problems by discovering, extracting, and modeling knowledge from large-scale natural language datasets. - Prototype new ideas. - Collaborate with other data scientists, product designers, data engineers, front-end developers, and a team of expert legal data annotators. - Evaluate and help maintain our data assets and training/evaluation data sets. - Develop and implement NLP-based information extraction solutions. - Propose and identify trade-offs of various algorithmic solutions. - Interface with other technical personnel or team members to finalize requirements. - Work closely with other development team members to understand moderately complex product requirements and translate them into software designs. - Successfully implement development processes, coding best practices, and code reviews for production environments. - Perform other duties as needed. Qualifications - Master’s degree (or foreign equivalent) in Data Science, Data Analytics, Statistics, Computer Science, or a related field required. - 4 years of experience in job offered or related occupations required. - 2 years of experience working directly with large language models and transformer-based architectures including BERT, RoBERTa, and T5. - Experience applying LLMs including ChatGPT, GPT 3.5, Claude, and Mistral. - Experience working with big data technologies and tools including Hadoop, Spark, or AWS. - Experience working with machine learning algorithms, including deep learning, gradient boosting, and random forests. - Advanced programming skills in Python, R, or other relevant languages for data analysis. Requirements - Employee reports to LexisNexis USA office in Norwalk, CT, but may telecommute from any location within the U.S. - Experience can be concurrent. Benefits - Salary range: $175,781 to $183,500/year + standard company benefits. - National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations. - Country specific benefits available. How to Apply Interested candidates should send an email to ResumesICT@RELX.com and reference job code: R114245. Company Description - We are committed to providing a fair and accessible hiring process. - We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Role Description The Project Manager is responsible for leading complex customer projects and cross-functional initiatives from initiation through delivery. This role serves as the central delivery leader across technical teams, business stakeholders, and customers to ensure projects remain aligned to scope, schedule, budget, compliance requirements, and customer expectations. This is a highly customer-facing role that requires professionalism, strong organizational leadership, sound decision-making, and the ability to manage multiple priorities simultaneously. The Project Manager must be comfortable operating within evolving environments, proactively identifying risks, driving accountability, and maintaining clear communication across stakeholders. The ideal candidate brings strong delivery execution skills, stakeholder management capabilities, business awareness, and the ability to maintain structure and momentum across complex initiatives. This role is expected to operate with a high degree of ownership and accountability while partnering closely with leadership, customers, and cross-functional teams. Responsibilities - Lead and manage complex customer engagements and project initiatives across cross-functional teams. - Drive project planning, milestone management, dependency tracking, issue resolution, and delivery execution throughout the project lifecycle. - Build and maintain project schedules, action logs, risk registers, governance documentation, and executive-ready status reporting artifacts. - Drive cross-functional execution and alignment across Engineering, Product Management, Testing, Operations, Legal, Sales, and customer stakeholders to ensure successful delivery outcomes. - Lead customer communications, governance discussions, delivery reviews, and project status meetings. - Manage stakeholder expectations through proactive communication, issue escalation, and consistent follow-through. - Identify risks, blockers, and dependencies proactively while driving accountability and resolution across teams. - Lead scope management and change control efforts while ensuring alignment to contractual obligations and business objectives. - Communicate project health, delivery status, risks, financial impacts, dependencies, and key decisions to leadership and customer stakeholders. - Ensure compliance with organizational, contractual, and regulatory requirements throughout all project phases. - Drive operational improvements and contribute to PMO delivery best practices and process optimization efforts. - Operate effectively in fast-moving environments where priorities, timelines, and requirements may evolve. What Success Looks Like Successful candidates for this role are organized, accountable, and customer-focused delivery leaders who can bring structure and clarity to complex projects while maintaining strong stakeholder relationships and delivery momentum. - Ability to manage ambiguity and operate effectively within evolving environments and shifting priorities. - Strategic thinking and understanding of how project delivery impacts customer outcomes, revenue, and broader business objectives. - Strong executive communication skills with the ability to provide concise, clear, and actionable project updates. - Extreme ownership and accountability for project execution, follow-through, and risk management. - Strong stakeholder management skills with the ability to navigate challenging conversations professionally and effectively. - Organizational discipline through accurate schedules, documentation, action tracking, governance management, and executive reporting. - Commercial awareness related to scope management, contractual obligations, delivery commitments, revenue impact, and change control. - Strong prioritization and decision-making skills in fast-paced environments with competing demands. - Ability to build client confidence through preparedness, communication, accountability, and professionalism. - Cross-functional leadership skills with the ability to influence teams and drive alignment without direct authority. - Perform all other duties as assigned. Qualifications - 5+ years of project management, PMO, or equivalent delivery experience. - Bachelor’s degree in Business, Technology, or related field (or equivalent professional experience). - PMP certification preferred. - Experience leading customer-facing projects within complex, cross-functional environments. - Strong organizational, prioritization, and project execution skills. - Experience building and maintaining project schedules, governance artifacts, risk registers, dependency management, and executive-level reporting. - Excellent written, verbal, presentation, and stakeholder communication skills. - Ability to manage multiple projects and competing priorities simultaneously. - Strong problem-solving, decision-making, and conflict-resolution capabilities. - Demonstrated ability to operate independently and drive accountability across teams. - Experience working within Agile, hybrid, or structured project delivery environments. - Strong collaboration and leadership skills across technical, operational, business, and customer teams. Preferred Experience - Experience working within government, regulated, or highly compliance-driven environments strongly preferred. - Familiarity with state, local, or federal government contracts, compliance obligations, and customer delivery expectations preferred. - Experience supporting highly customer-facing implementations, enterprise delivery initiatives, or public sector programs preferred. - Experience working across complex stakeholder environments involving technical teams, business leadership, external customers, and regulatory considerations preferred. Benefits - Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits. - Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan. - Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs. - Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity. - Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits. - Health Savings, Health Care, Dependent Care and Commuter Spending Accounts. - In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice. - U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. - This job is eligible for an annual incentive bonus.

Role Description The Senior Project Manager is responsible for leading large, complex projects and strategic initiatives across multiple portfolios, managing cross-functional teams, and ensuring successful delivery of customer and business outcomes. This role requires strong leadership, advanced stakeholder management, executive-level communication skills, and the ability to navigate ambiguity while maintaining structure, accountability, and delivery momentum. - Lead and manage highly complex projects and strategic initiatives across multiple portfolios and cross-functional teams. - Drive integrated project planning, milestone management, resource coordination, dependency tracking, risk mitigation, and executive-level status reporting. - Build and maintain project schedules, roadmaps, risk registers, action tracking, dependency management, and governance documentation. - Provide concise, executive-level communication regarding project progress, risks, decisions, financial impacts, dependencies, and required actions. - Coordinate and negotiate resource assignments with Engineering Resource Managers and communicate capacity and delivery impacts across stakeholders. - Ensure alignment between contractual obligations, scope management, compliance requirements, customer expectations, and technical delivery teams. - Lead cross-functional collaboration across Product, Engineering, Testing, Operations, Legal, Market Planning, Sales, and customer stakeholders. - Manage client communications, executive stakeholder engagement, escalations, and expectation management throughout all project phases. - Oversee all phases of the product development and implementation lifecycle, from initiation through deployment and operational transition. - Identify delivery risks proactively and drive accountability across teams to ensure timely resolution and successful outcomes. - Support operational optimization and continuous improvement efforts across project delivery, governance, reporting, and execution practices. - Apply structured delivery methodologies, including Agile and hybrid approaches, based on project, customer, and organizational needs. - Operate effectively within fast-moving environments where priorities, requirements, and timelines may evolve. - Perform all other duties as assigned. Qualifications - 7+ years of PMO, program management, or equivalent complex project delivery experience. - Bachelor’s degree in Business, Technology, Engineering, or related field (or equivalent professional experience). - PMP certification required. - Demonstrated experience leading large, cross-functional, customer-facing initiatives in complex enterprise environments. - Strong experience managing executive-level stakeholders, customer escalations, and cross-functional delivery teams. - Proven ability to lead projects involving compliance, contractual obligations, scope governance, and operational accountability. - Strong understanding of Agile, hybrid, and structured project delivery methodologies. - Exceptional written, verbal, presentation, and executive communication skills. - Advanced analytical, organizational, prioritization, and problem-solving capabilities. - Strong decision-making skills and ability to operate independently in fast-paced environments. - Demonstrated ability to manage ambiguity, shifting priorities, and evolving business needs while maintaining delivery focus. - Experience building and maintaining executive-level reporting, schedules, risk registers, and governance artifacts. - Strong collaboration and influence skills across technical, operational, business, and customer organizations. - Experience driving operational improvement and delivery optimization initiatives. Requirements - Prior experience supporting Vital Records, identity verification, public sector, or citizen-facing technology solutions strongly preferred. - Experience working within government, regulated, or highly compliance-driven environments preferred. - Familiarity with government contracts, compliance obligations, and public sector stakeholder engagement. - Experience supporting enterprise modernization, SaaS implementations, or large-scale product delivery initiatives. - Experience managing projects involving complex integrations, data governance, or operational transformation efforts preferred. Benefits - Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits. - Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan. - Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs. - Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity. - Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits. - Health Savings, Health Care, Dependent Care and Commuter Spending Accounts. - In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice. - U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. - This job is eligible for an annual incentive bonus.

Role Description As an In-House Senior Editor for eBioMedicine, you will oversee the peer-review and publication of original content. You will identify experts to act as peer reviewers to ensure we publish high-quality content. Your attention to detail and ability to prioritise tasks will be critical in maintaining our standards. You will build global relationships with people and institutes in the translational research community to identify new material, authors, subject experts, and content opportunities. Responsibilities - Arranging peer-review and commissioning content to ensure the successful and timely publication of high-quality translational research - Staying up to date with the latest literature and research developments - Engaging in conferences and academic meetings, along with site visits to develop and maintain links with the international research community - Writing editorials, commissioning reviews and commentaries and publishing correspondence to build the journal’s profile among the communities we serve - Subediting material from all sections of our journal to improve clarity of expression and to conform to journal style Qualifications - Higher degree in a relevant discipline with postdoctoral research experience or previous editorial experience - Ability to communicate fairly and constructively with members of the translational research community - Demonstrate broad knowledge of biological and medical sciences - Have an exceptional command of the English language and the ability to write in an engaging manner - Be able to travel internationally for meetings and conferences Benefits - Generous holiday allowance with the option to buy additional days - Health screening, eye care vouchers and private medical benefits - Wellbeing programs - Life assurance - Access to a competitive contributory pension scheme - Save As You Earn share option scheme - Travel Season ticket loan - Electric Vehicle Scheme - Optional Dental Insurance - Maternity, paternity and shared parental leave - Employee Assistance Programme - Access to emergency care for both the elderly and children - RECARES days, giving you time to support the charities and causes that matter to you - Access to employee resource groups with dedicated time to volunteer - Access to extensive learning and development resources - Access to employee discounts scheme via Perks at Work Company Description A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Role Description The position requires an experienced and driven salesperson with expertise in software sales. The Salesperson is responsible for driving new, up- and cross sales across LexisNexis solutions lines. The Salesperson’s main accountabilities will be to: - Pro-actively prospect, qualify and close new, up- and cross sell sales opportunities. - Work in close partnership with internal and external partners to proactively drive growth. Responsibilities include: - Deliver the annual financial performance targets. - Drive customer retention strategies. - Proactively generate pipeline opportunities. - Manage the sales pipeline with precision. - Lead deal structuring, negotiation, and closing. - Develop and execute an effective sales strategy. - Manage multiple sales opportunities concurrently. Qualifications - Minimum 5 years sales and software experience in technology sales. - Valid Driver’s license and reliable vehicle to use for execution of customer visits. - Proven adoption of AI in task execution to improve efficiency and sales success. - Proficiency with AI sales platforms, including tools such as ChatGPT Enterprise, Salesforce, Gong, and Seismic (or equivalent). - Demonstrated success in a quota bearing sales environment with a consistent record of target achievement. - Strong consultative selling skills, with the ability to conduct both face-to-face and social selling/digital selling interactions. - Ability to work effectively in a fast-paced, constantly evolving and rapidly growing product sales environment. - Exceptional interpersonal and communication skills. - Strong critical thinking, problem solving, and strategic planning capabilities. Requirements - Minimum 5 years sales and software experience in technology sales. - Valid Driver’s license and reliable vehicle to use for execution of customer visits. - Proven adoption of AI in task execution to improve efficiency and sales success. - Proficiency with AI sales platforms, including tools such as ChatGPT Enterprise, Salesforce, Gong, and Seismic (or equivalent). - Demonstrated success in a quota bearing sales environment with a consistent record of target achievement. - Strong consultative selling skills, with the ability to conduct both face-to-face and social selling/digital selling interactions. - Ability to work effectively in a fast-paced, constantly evolving and rapidly growing product sales environment. - Exceptional interpersonal and communication skills. - Strong critical thinking, problem solving, and strategic planning capabilities. Benefits - Medical Aid. - Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover). - Modern family benefits, including adoption and surrogacy. - Study Leave.

Role Description Under the supervision of the Manager, Engineering, the Software Development Engineer will serve as a core member of an engineering team to design the vision and roadmap of the software platform services central to the company’s core products and growth. Telecommuting is available from anywhere in the United States based on manager approval. You Will: - Gather and analyze technical requirements in developing maintainable code. - Develop consumer-facing software features by contributing across the development of the product software stack. - Design, develop, and implement mobile application features that optimize systems. - Analyze user requirements and software requirements to determine feasibility of systems design. - Provide expertise in technical writing, coding and software development across engineering teams, with a focus on overall product quality and build. Qualifications - Master’s degree in Computer Science, Computer Engineering, or a directly related technical field. - 2 years of software design, development, testing, and implementation experience. Requirements - 1 year of experience with designing and implementing scalable distributed system architectures and modular software solutions, ensuring high availability, reliability, and long-term extensibility throughout the full software development lifecycle. - 1 year of experience with participating in technical design discussions and evaluating solution trade-offs to ensure feasible architectures aligned with product and business goals. - 1 year of experience with implementing backend features and functionality in collaboration with product, design, business, and engineering teams. - 1 year of experience with developing rollout strategies, experimentation plans, instrumentation, and supportability processes for new and existing services. - 1 year of experience with applying industry-standard engineering practices, including code reviews, version control, automated testing, and continuous integration/continuous deployment. - 1 year of experience with troubleshooting and resolving software defects by analyzing logs, metrics, and system behavior to identify root causes and maintain stable system operation. - 1 year of experience with mentoring and coaching junior engineers to strengthen technical depth and adherence to engineering best practices. - 1 year of experience with utilizing modern development tools and technologies, including AWS (DynamoDB, S3), Kubernetes, backend languages such as Go, Git, relational and non-relational databases (MySQL, Redis), and scripting languages such as Python. Benefits - Flexible paid time off - Health, dental, and vision + 401k plan with company matching - Paid parental, medical, military and family care leave - Mental Health & Family Forming Benefits - Employee Stock Purchase Plan (ESPP) - Continuing education and travel benefits

Role Description Are you excited to lead a high‑impact customer success organization shaping the future of legal workflows and AI‑powered practice? Do you enjoy developing leaders, driving measurable customer outcomes, and partnering with large law firms at a strategic level? The Regional Manager, Customer Success leads a team of consultative professionals supporting Large Law firms to realize value from LexisNexis research, drafting, analytics, and AI‑powered workflow solutions. This role owns the regional customer success motion, ensuring strong adoption, workflow transformation, retention, and usage growth. You will combine people leadership, executive presence, and a modern customer success approach focused on measurable business outcomes. Responsibilities - Lead and develop a high‑performing team responsible for adoption, workflow transformation, customer value, and retention across Large Law accounts. - Own regional customer success strategy and execution, including customer health, value realization, retention, and usage growth. - Coach team members to act as trusted advisors and create tailored success plans aligned to customer goals and workflows. - Partner cross‑functionally with Client Managers, Sales, Product, Marketing, and Enablement on strategic account planning and reviews. - Use customer health, engagement, and usage data to prioritize accounts and address adoption or change management challenges. - Drive continuous improvement in retention and expansion through insight‑led customer engagement. - Represent the voice of the customer by sharing actionable insights with leadership and product teams. Qualifications - Bachelor’s degree and B2B SaaS experience required, with legal industry exposure preferred; JD strongly preferred. - Experience leading consultative, customer‑facing teams in legal technology, enterprise software, customer success, or related environments. - Strong understanding of large law firm workflows, stakeholder dynamics, and AI‑enabled legal research and drafting. - Proven ability to coach teams on strategic account planning, stakeholder engagement, and value‑based conversations. - Experience using customer health, engagement, and usage data to guide account strategy and improve outcomes. - Comfort working with CRM, customer success, analytics, and AI‑enabled tools such as Salesforce, Gong, Seismic, Tableau, or similar platforms. - Demonstrated executive presence, commercial acumen, and change leadership capability. Requirements - Work in a Way that Works for You: We promote a healthy work/life balance across the organization. - Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Benefits - Numerous wellbeing initiatives. - Shared parental leave. - Study assistance and sabbaticals. Company Description LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.