The Power of Simplicity
Sales Operations Specialist
Location
California + 1 moreAll locations: California | Florida
Posted
13 days ago
Salary
0
Seniority
Mid Level
Job Description
Sales Operations Specialist
Paychex
• Supports management of the ICON Sales and Marketing operation • Responsible for administration and support of ICON’s Zoho CRM database • Executes mass communications including email, automation, and integrated marketing campaigns for automated lead generation and scoring programs • Administrator for Zoho CRM database including user setup, profiles and roles, plus customization for objects, fields, record types, page layouts, validations and user permissions/privileges • Manage the vendor relationships – understand new releases, how they might impact our implementation, if problems are being addressed according to the service level agreement… • Working closely with Sales and Marketing teams, oversee demand generation analytics and reporting • Create and manage complex workflow rules, data validation, and triggers • Develop and create customized reports and dashboards • Train new and existing users on sales database applications • Provide application users with technical support - taking problems/enhancement requests and prioritizing/managing their delivery • Create and maintain documentation on processes, policies, application configuration, and related materials for users • Marketing automation administrator • Executes mass communications for email, automation, and integrated marketing campaigns • Develops and runs reports for team Key Performance Indicators (KPIs)
Job Requirements
- Bachelor’s Degree
- Private Pilot License
- 2+ years’ experience in a relevant Sales or Marketing Operations role with an understanding of lead-to-revenue demand funnels and reporting (high-value B2C experience preferred)
- 1+ years’ experience with marketing automation platforms
- Experience with Zoho CRM preferred
- Proficient with Microsoft applications (Outlook, Excel, Word, PowerPoint)
- Strong communication and interpersonal skills, including the ability to build client relationships
- Ability to prioritize and maintain a high-level of organization with extreme attention to detail
- Able to manage multiple projects and work effectively in a changing environment to meet ongoing and overlapping deadlines
- Exceptional project management skills
- MUST be a self-starter who requires minimal supervision
- Team oriented with a priority on organizational goals, motivated by accomplishments rather than power
- Highly analytical and logical; skilled at problem analysis and resolution
- Mature and sensitive to multiple decision-making styles
- Ability to grasp issues in a dynamic environment and organize activities to quickly achieve desired outcomes
- Highly intelligent, confident, decisive, competitive, energetic, and passionate
- Passion for powersports (motorcycles, Jet Skis, cars, boats, etc.)
- Passion for aviation and flying.
Benefits
- Base + Commission based on aircraft sales
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