• Provide coaching and mentoring that incorporates sales strategy and proven sales methodology • Build and implement annual, and quarter by quarter enablement strategy by working with key stakeholders, assessing needs, and leveraging quantitative and qualitative data. • Make data driven decisions to determine learning gaps and develop/deliver coaching plans to improve productivity. • Align with leadership on strategy and focus areas and achieve buy-in around execution. • Work with sellers and provide feedback to strengthen techniques and identify possible areas of improvement through coaching sessions, training, deal reviews, etc. • Organize, coach/prepare, and evaluate for sales readiness assessments. • Facilitate one to one and group coaching either virtually or in person to drive continual learning and up-skilling sales techniques. • Ensure consistency of methodology and identify opportunities for improvements in existing training content. • Collaborate, align, and work with leaders to build processes that reinforce key learnings • Continuous feedback, reporting and ongoing communication of enablement strategy and programs to sales managers. • Work closely with managers to help identify and nurture emerging leadership talent; using as a feedback loop to content or training gaps to be added to curriculum or programs. • Lead enablement programs to drive continuous improvement in sales productivity and ramp. • Collaborate with the broader enablement and cross functional teams to develop/conduct employee training using a variety of instructional techniques and delivery methods. This includes facilitation of application-based learning. • Build credibility and act as an experienced sales coach to mentor sales representatives and leaders on the mechanics of the sales process, sales methodology, and qualification frameworks (MEDDPICC). • Transform sales mindsets and skill sets through a combination of onboarding, ever-boarding and other enablement programs. • Provide feedback to the curriculum design team to ensure content is up-to-date and relevant. • Support build and monitoring of sales certification processes. • Assist in content creation and drive consumption/utilization of training. • Build repeatable programs to improve yield and actively monitor results. • Create and develop necessary supporting assets and processes to increase sales productivity and standardize the sales motion.

• We are seeking a Director of Sales Operations, Planning to lead two critical pillars of our go-to-market organization: Territory Planning Operations and Quota Strategy & Operations. • This individual will be instrumental in operationalizing GTM strategy, optimizing performance, and driving alignment across Sales, Marketing, Customer Success, and Finance. • You’ll partner with senior leaders to design and execute scalable, data-driven operating models while ensuring excellence in territory and quota planning, execution, and governance. • As a leader in Territory Planning, you will drive operational rhythm, performance optimization, and cross-functional alignment across the GTM org. • Co-lead annual GTM planning, including headcount strategy, capacity modeling, segmentation, territory design, and budget alignment. • Lead large-scale strategic initiatives, such as: Territory realignment, Market expansion, GTM process redesign. • Partner with Sales Directors, Business Operations Leaders, and worldwide teams to drive planning accuracy and operational excellence. • Drive alignment across Sales, Marketing, CS, Product, and Finance to ensure cohesive execution. • Own the documentation and communication of standard operating procedures across teams. • Identify and eliminate operational bottlenecks; proactively propose scalable solutions. • Own territory management and sales hierarchy changes. • Deliver sales planning insights through operational metrics, reporting, and data quality management to support the rapid growth strategy. • Establish a global quota allocation strategy and drive alignment with regional operations. • Partner with Sales Operations to design quota structures that reflect territory potential, historical performance, and growth expectations. • Ensure quota methodologies are consistent, transparent, and defensible to field leadership.

• Develop, maintain, and improve recurring dashboards, reports, and KPI views used by sales leadership to monitor pipeline, bookings, activity, and performance trends. • Support weekly, monthly, and quarterly business cadences through reporting preparation, data validation, and insight generation for leadership reviews. • Assist with sales forecasting, pipeline analysis, and performance tracking to improve visibility into risks, opportunities, and business outcomes. • Maintain CRM data quality by identifying inconsistencies, supporting clean-up activities, and helping improve reporting logic, field usage, and data governance practices. • Partner with Sales, Finance, Marketing, Customer Success, and Business Systems teams to address operational questions and support cross-functional initiatives. • Contribute to territory planning, account analysis, sales productivity tracking, and ad hoc analytical requests as assigned by management. • Document workflows, reporting definitions, and operational processes to support consistency, scalability, and continuous improvement.

• Manage new initiatives or projects associated with growth and business expansion • Lead initiatives related to using technology and/or AI to explore, test improving and business model automation • Identify solutions from the market, meet with potential vendors, explore and run proof of concept, pilot, design, implementation and adoption • Work in partnership with the IT Team in writing down clear requirements for the execution of technologies • Maximize productivity of the business analytics team • Secure 100% compliance with the service level agreement between multiple areas • Design and improve the report & dashboard to drive the business • Develop a best-in-class Forecast accuracy with the sales leaders with projection rolling 12 months.