Role Description The People Coordinator will support People Partners with project-related initiatives and day-to-day operational tasks, contributing to the overall effectiveness and success of the People & Culture team. The role will play an important part in enhancing the employee lifecycle by supporting various People processes and ensuring a smooth employee experience. - Supporting People Partners with operational and project work. - Handling daily employee support through the support desk / ticketing system (Asana), ensuring every single employee receives the support they need regarding daily inquiries and issues (while monitoring SLA and KPI metrics to ensure response speed and quality). - Assisting with employee lifecycle tasks, including pre-onboarding, onboarding support, engagement surveys and offboarding coordination. - Supporting and improving internal operational processes. - Managing relevant people operations tasks such as benefits and related coordinator work. - Maintain and regularly update the internal knowledge base, ensuring company information, onboarding materials, policies, and employee FAQs are accurate and up to date. - Contribute to cross-functional initiatives aligned with broader People & Culture goals. Qualifications - 1–2 years of experience in a coordination, administrative or assistant role (preferably within Human Resources, People & Culture or People Operations). - Fluent in English (C1 level). - Excellent written and verbal communication skills. - Excellent organizational skills, highly structured mindset, attention to detail and ability to manage deadlines without hiding delays. Requirements - Experience with ticketing systems (e.g., Asana). - Familiarity with communication and document platforms (e.g., Slack, Google Workspace, Slite, Notion). Benefits - USD compensation that values your expertise. - Work from anywhere: Fully remote to suit your lifestyle. - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter. - Growth-focused environment: Access to learning resources and clear pathways for growth. - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more. - A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together.

Role Description The People Technology Manager is responsible for end-to-end ownership, optimization, and innovation of assigned Workday modules and People technology solutions. This role goes beyond system administration driving continuous improvement, AI-enabled transformation, and seamless user experiences across global HR processes. You will serve as a strategic partner to People organization, IT, and business stakeholders, translating functional needs into scalable, compliant, and future-ready solutions while leading projects, mentoring team members, and advancing AI adoption in People Technology. Duties and Responsibilities - Strategy, Governance & Product Ownership — ~25% - Partner with AVP, People Technology Transformation and stakeholders to define People Technology strategy, roadmap, and priorities - Define and track KPIs/OKRs (adoption, automation, data quality, cycle time) - Ensure alignment between People strategy, process design, and technology roadmap - Workday & People Technology Platform Ownership — ~25% - Own direction, optimization, and lifecycle of Workday modules and People Tech ecosystem - Oversee integrations landscape (APIs, EIBs, middleware) and platform interoperability - Ensure end-to-end employee lifecycle alignment across Workday and adjacent systems - Drive platform rationalization, scalability, and technical debt reduction - Monitor system health, performance, and release readiness - Transformation, Delivery & AI Enablement — ~25% - Lead delivery of complex, cross-functional initiatives across Workday and People Tech - Establish release management, change governance, and deployment standards - Identify and scale AI/automation use cases (Copilot, Power Automate, etc.) - Drive process transformation initiatives (automation, simplification, standardization) - Ensure delivery outcomes across quality, speed, and business value - Stakeholder Partnership & Experience — ~15% - Partner with People, IT, Finance, and business leaders to deliver scalable solutions - Translate business requirements into productized capabilities and platform enhancements - Drive change management, communication, and adoption strategies - Improve employee and manager experience through intuitive, self-service design - Act as escalation point for critical issues, risks, and decisions - Risk, Data, Integrations & Compliance — ~10% - Own SOX controls, audit readiness, and governance framework - Define data ownership, stewardship, and governance model across HR/IT - Ensure data integrity, privacy, and security compliance - Oversee integration reliability and data flow accuracy across systems - Maintain audit trails, documentation, and control evidence Qualifications - Minimum of 5 years' of experience in the Workday ecosystem with strong functional expertise - Experience with at least 3 Workday modules (Core HCM + others such as Recruiting, Compensation, Talent, Absence, Payroll, etc.) - Proven experience owning systems end-to-end (configuration → deployment → optimization) - Experience delivering projects in complex, fast-paced environments with high autonomy - Experience supporting global HR systems across multiple regions - Experience in public company environments, including SOX compliance Skills & Knowledge - Strong understanding of Workday architecture, business process framework, and integrations - AI-forward mindset with practical application of AI/automation in HR tech - Strong problem-solving and process design capabilities - Excellent stakeholder management and cross-functional collaboration - Strong project management, organization, and prioritization skills - Ability to translate complex technical concepts into business-friendly language - High attention to detail with strong documentation discipline Education - Bachelor’s degree in Information Systems, HR, Business, or related field (or equivalent experience) Pay Range $103,800.00 - $173,300.00 Company Description Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Role Description As our People Experience Lead, you will help shape how work happens at Paymentology. You will design, implement and continuously improve the frameworks, experiences, and insights that support performance, progression, engagement, and retention across the business. You will work closely with senior leaders, People Partners, People Operations, Total Rewards and other cross-functional teams to turn employee feedback and organisational insight into meaningful action and outcomes. This role combines strategic thinking with practical execution. We are looking for someone who can build from first principles, improve how we operate at scale, and leverage technology and AI-enabled solutions to create better, simpler, and more scalable people experiences. What you will do - Help define, implement and evolve the systems that shape how our people perform, grow, and experience the business. - Your areas of ownership will include: - Designing and improving our employee experience and ways of working - Embedding behaviours that support our culture and business goals - Owning our employee listening approach, including pulse surveys and engagement insights - Turning feedback and data into clear, practical recommendations and organisational action - Leading the design, implementation and evolution of our performance and progression frameworks - Improving fairness and consistency in performance reviews, calibration, and promotion decisions - Identifying retention risks and working with People Partners and leaders to address them - Driving measurable improvements in employee experience and performance practices - Leveraging automation, AI-enabled tools, and scalable solutions to improve people processes and organisational insight What success looks like - Employees understand what is expected of them and how they can grow - Performance processes feel clear, fair, and meaningful - Leaders receive insight that helps them make better decisions - Employee feedback leads to visible action - Behaviours and ways of working are reflected in how the company operates - Retention risks are identified early and addressed effectively - Manual effort and inefficiencies in people processes are reduced - AI-enabled and scalable practices improve the employee and manager experience Qualifications - 8–12+ years’ experience in People / HR roles - Strong experience across performance, engagement, employee experience and organisational effectiveness - Experience implementing or improving HR technology, automation or AI-enabled solutions - Confidence working with senior leaders and challenging constructively - Strong analytical thinking and the ability to turn data into actionable insight - A practical, systems-oriented mindset with a focus on scalable outcomes - Experience in a global or distributed organisation Why this role matters This is a rare opportunity to help build the foundations of People Experience at Paymentology. You will play a key role in shaping how we grow, how we support our people, and how we build scalable, high-performing and insight-driven ways of working across the organisation. At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

• As a trusted People Partner based in Brisbane, you'll partner with leaders across APAC to deliver practical people solutions that drive business performance and an exceptional employee experience. • Own the People Partnering relationships for assigned business groups, delivering commercially balanced people advice that aligns people strategy with business priorities. • Build trusted relationships with leaders; provide coaching on people-related matters, including performance, employee engagement, organisational change and team effectiveness. • Coach leaders to build high-performing, engaged teams. Build manager capability through coaching, guidance and practical tools that enable confident people leadership. • Partner with leaders on workforce planning, talent development, succession planning and organisational design initiatives. • Manage complex employee relations matters across APAC, including performance management, misconduct, grievances and workplace conflict resolution. • Coach leaders through performance management and conduct conversations, ensuring timely, fair and consistent outcomes. • Ensure compliance with employment legislation and best practice people management across multiple jurisdictions. • Partner with Legal to manage employment-related risk and complex workplace matters. • Support the delivery of employee engagement, onboarding, recognition and wellbeing programs that enhance the employee experience. • Drive continuous improvement of People systems, policies, processes and reporting. • Manage and contribute to People & Culture projects aligned with the team's strategic priorities.