Megaport

• As part of the Integrated Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall customer experience. • Proactively drive the renewal process across a wide base of customers and Increase long-term revenue potential by converting customers on month-to-month to term subscriptions at renewal. • Act as a trusted advisor to existing customers, focusing on initial onboarding and enablement, to ensure quick time to value as well as providing information about Megaport enhancements, new products and ecosystem partners. • Be responsible for proactive, sequenced outreach communications across a large base of customers driving further adoption, solution awareness and opportunities to engage with Megaport and our partner community. • Champion customers throughout their entire customer journey, including facilitating the resolution of customer-related issues and concerns from a Commercial and Sales standpoint, and understanding how we can add more value. • Nurture the nominated customer base, identifying key targets and operating an engagement strategy, based on opportunity and the customer vertical market or needs • Report on and analyze customer experience by understanding customer needs, and communicating trends to the wider Megaport team. Report growth opportunities through pipeline updates with SFDC updates. • Maintain in-depth knowledge of Megaport products and solutions and be able to propose and demonstrate these to the customers, whilst being aware of rival services or products. Maintain and share a value add opinion on Megaport and where we fit in the customer's ecosystem. • Review with management to understand key objectives and execute tasks that are aligned with the goals of the business; which will flex per the business focus or plans. • Collaborate with Sales and Marketing teams on campaigns and strategies for revenue growth. • Acting as a subject matter expert you will evaluate customer feedback and make recommendations to continually align and improve processes that provide visibility and an understanding and measurement of business performance against targets. • Collaborate with other departmental teams (Finance, Operations, etc.) in helping to resolve challenges impacting the customer’s service experience.

• Proactively identify, pursue, and secure new business opportunities across your assigned territory through structured direct prospecting and strategic outreach. • Build and manage engagement programs targeting enterprise customers, leveraging Megaport’s existing tools, teams, and resources to scale outreach and drive results. • Research and analyse customer business drivers, strategic objectives, investment priorities, and decision-maker landscapes to inform account plans and sales strategies. • Work closely with Sales Leadership and Marketing to translate market insights into actionable go-to-market plans, aligning business models and messaging with territory opportunities. • Partner with Solutions Architects and Marketing to design and execute targeted campaigns that speak directly to the needs of key verticals and accounts. • Support sales pursuits by aligning internal resources to deliver consistent, customer-focused engagement throughout the sales cycle. • Collaborate with internal stakeholders to help shape and validate solution designs during the pre-sales process, ensuring proposals are aligned with customer requirements and objectives. • Identify, onboard, and enable high-potential channel partners to extend Megaport’s reach into new accounts and markets across the DACH region. • Develop strong, ongoing relationships with partners by understanding their business models, sales motions, and customer base. • Act as a trusted technical and commercial advisor — providing guidance, sharing expertise, and supporting partners in delivering value to shared customers. • Engage in meaningful technical discussions, enabling partners to confidently position Megaport’s platform, and supporting them in executing complex solution designs where required. • Maintain a deep understanding of Megaport’s product portfolio, staying up to date on platform capabilities and how they address evolving customer and partner needs.

• As a trusted People Partner based in Brisbane, you'll partner with leaders across APAC to deliver practical people solutions that drive business performance and an exceptional employee experience. • Own the People Partnering relationships for assigned business groups, delivering commercially balanced people advice that aligns people strategy with business priorities. • Build trusted relationships with leaders; provide coaching on people-related matters, including performance, employee engagement, organisational change and team effectiveness. • Coach leaders to build high-performing, engaged teams. Build manager capability through coaching, guidance and practical tools that enable confident people leadership. • Partner with leaders on workforce planning, talent development, succession planning and organisational design initiatives. • Manage complex employee relations matters across APAC, including performance management, misconduct, grievances and workplace conflict resolution. • Coach leaders through performance management and conduct conversations, ensuring timely, fair and consistent outcomes. • Ensure compliance with employment legislation and best practice people management across multiple jurisdictions. • Partner with Legal to manage employment-related risk and complex workplace matters. • Support the delivery of employee engagement, onboarding, recognition and wellbeing programs that enhance the employee experience. • Drive continuous improvement of People systems, policies, processes and reporting. • Manage and contribute to People & Culture projects aligned with the team's strategic priorities.

• Collaborate closely with sales, legal, engineering, operations and finance teams to provide commercial insights, support strategic decision-making, and act as a trusted commercial advisor. • Lead the deals desk and pricing strategy and operations, driving profitable solutions through deal structures, pricing, product and commercial terms, ensuring alignment with company strategies and revenue targets. • Lead the commercial support and evaluation of new products and commercial initiatives, collaborating with all departments to ensure pricing, compensation, commercial terms and financial operations align with company strategies. • Support the design, analysis, and management of commission structures, ensuring alignment with company strategies and revenue targets. • Prepare regular financial reports, including performance reporting, forecasting, and variance analysis to drive commercial success. Develop dashboards and enhanced KPI metrics to measure and support the continued success of commercial strategies.

• Lead, mentor, and manage a team of software engineers, fostering a culture of collaboration, learning, and accountability. • Drive the technical vision in alignment with product goals, collaborating closely with other engineering and product teams. • Support the career growth of engineers by providing regular feedback, coaching, and development opportunities. • Foster an environment of continuous improvement to identify, develop, and implement process changes to increase efficiency. • Helping the team proactively pay down tech debt by allocating time and resources to refactor and optimise existing systems to ensure long-term stability and scalability. • Evaluate new technology and provide input on best practices in developing proposals and strategies for software design activities. • Grow, develop and retain an incredible team of engineers and foster a culture of excellence and supportive collaboration. • Coordinate tasks and set team goals with a focus on achieving strategic business objectives.

• Serve as the primary technical advocate for a select group of strategic enterprise customers under the Premium Support offering. • Guide customers through complex deployments, performance optimisation, and ongoing architectural evolution. • Deliver regular technical health checks, roadmap sessions, and executive business reviews. • Act as a liaison between the customer and internal Megaport teams (product, support, sales, and engineering). • Monitor account health and usage to identify growth and retention opportunities. • Contribute to the evolution of the Premium Support offering and TAM delivery model globally. • Identify and engage with high-potential network and cybersecurity System Integrators, Value-Added Resellers, and aligned MSPs within your region. • Develop enablement plans for partner sales, pre-sales, and solution architects to position Megaport solutions effectively. • Serve as a trusted advisor in guiding network design, integration strategies, and multicloud architecture best practices. • Create and deliver partner-facing technical content, playbooks, and workshops to demonstrate Megaport’s value proposition. • Collaborate with SIs and VARs to support co-selling opportunities. • Keep partners up to date with the latest Megaport service offerings and solution capabilities. • Establish and track key performance indicators (KPIs) to measure the success of the partner engagement initiatives.

• You will be executing on our inbound/outbound sales motion that supports the hyper-growth & scale of the APAC Sales team at Megaport. • In this role, you will have the chance to implement creative processes along the way & shape the world-class processes we are implementing. • Your priority is to respond to our prospects, qualify if Megaport is a suitable solution, and generate new meetings and opportunities from inbound marketing qualified leads and outbound prospecting campaigns. • As a member of this team, you will report to our Global Sales Development Manager in our GTM Transformation team. • You will support the APAC Sales organization and partner with the team closely to execute a winning growth strategy. • Most importantly, you'll be joining a tight-knit team of driven SDRs where the bar is high and the culture is higher – we genuinely care about each person winning, and our goal is simple: make you want to punch the air every morning when you show up to work!

• Reporting to Product Leadership, the Technical Marketing Engineer (TME) plays a pivotal role in translating Megaport’s platform capabilities into clear, deployable architectures for enterprise customers. • This role bridges Product, Engineering, and Go-to-Market teams by transforming complex multi-platform solutions into practical blueprints, technical enablement materials, and field-ready assets. • You will work at the intersection of deep technical expertise and customer-facing strategy, ensuring that highly sophisticated solutions - spanning connectivity, compute, storage, and emerging workloads - are articulated with precision and credibility. • This role is critical in supporting enterprise sales cycles by delivering the technical depth required to engage senior engineers and architects across large global organizations.

• Lead Sales Operations strategy and execution globally for Latitude • Build scalable forecasting, pipeline management, and opportunity governance frameworks • Partner with Sales Leadership to improve operational visibility and revenue predictability • Standardize quote management, opportunity management, and sales process execution • Collaborate with Systems & Tools teams to optimize Salesforce workflows, integrations, and reporting • Drive operational readiness for new GTM initiatives, marketplace programs, and product launches • Develop operational KPIs, dashboards, executive reporting, and business insights • Improve CRM adoption, data quality, and sales process consistency • Coordinate cross-functional initiatives involving Finance, Marketing, Product, Customer Success, and Enablement • Support AI-readiness initiatives through process standardization and data governance improvements • Identify operational bottlenecks and implement scalable process improvements • Support territory planning, compensation alignment, and sales productivity initiatives • Mentor and develop Sales Operations personnel supporting Latitude

• Manage forecasting processes, pipeline reviews, and opportunity governance for Latitude • Support quote management workflows and operational process execution • Improve CRM data quality, adoption, and sales process consistency • Build dashboards, reports, and operational insights for Sales Leadership • Coordinate with Revenue Systems teams on Salesforce enhancements and process improvements • Analyze sales performance trends, pipeline health, and operational KPIs • Support territory planning and compensation tracking initiatives • Assist with onboarding, documentation, and operational process training • Partner cross-functionally with Marketing, Finance, Product, and Customer Success teams • Support operational integration efforts and process standardization initiatives • Identify workflow inefficiencies and recommend scalable improvements • Support marketplace and channel sales operational processes