AI Digital

Role Description At AI Digital, we know that our global team is only as strong as the technology that supports it. That’s why we’re looking for a proactive, tech-savvy and genuinely helpful IT Support Specialist to join our crew! - Provide support for OS (macOS, Windows) and SaaS-related complex issues for a global remote team - Develop and maintain a comprehensive internal Knowledge Base and technical documentation for both IT and end-users - Assist staff with IT-related training to improve technology adoption and technical savvy across the organization - Maintain a "Single Source of Truth" for all company hardware and software assets, ensuring accurate tracking and security compliance - Onboarding and offboarding of assets and SaaS systems - Enforce and maintain cybersecurity policies across all SaaS solutions and remote endpoints - Assist with incident responses and investigations - OS & Software patch management Qualifications - 2-3 years of experience in IT Support/SysAdmin roles - Expert-level knowledge of system administration for Windows/macOS - Hands-on experience with MDM solutions (ManageEngine, Jamf, Intune) - Ability to train and assist users in utilizing IT tools effectively - Fluent/Advanced English with proficient written skills for documentation Requirements - Nice to have: Automation and script-writing experience Benefits - USD compensation that values your expertise - Work from anywhere: Fully remote to suit your lifestyle - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter - Growth-focused environment: Access to learning resources and clear pathways for growth - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more - A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together Company Description Time zone: CET Location: EMEA Steps of the selection process: - Screening Interview (45 minutes) – Initial conversation with a recruiter - Technical Interview (up to 60 minutes) – A deep dive into your functional expertise, problem-solving approach, and practical skills relevant to the role - Offer – If successful, you’ll receive an offer to join our team

Location: EMEA Timezone: CET We are looking for an experienced Web Analytics & Tracking Implementation Specialist to join our team. In this role, you will be responsible for the technical quality of analytics implementations across a diverse portfolio of clients — spanning different industries, website setups, and technology stacks. You will act as the go-to expert for analytics implementation, tag management, and data integrity, working closely with internal teams to ensure tracking is accurate, reliable, and fit for purpose across all client properties. Responsibilities - Audit and validate analytics implementations across GA4, GTM, advertising pixels, and custom events; proactively identify gaps or misconfigurations before they impact data quality. - Diagnose and resolve tracking issues caused by website updates or code changes, distinguishing between technical failures and genuine performance shifts. - Design and validate tracking for complex scenarios — multi-step funnels, external checkouts, third-party integrations, multiple domains, and iframes. - Implement and troubleshoot cross-domain tracking, ensuring user journey continuity and correct attribution across platforms. - Support Consent Mode v2 implementation and CMP integration with GTM, configuring tag behavior in line with privacy regulations. - Investigate discrepancies between analytics and advertising platforms, determining whether fixes require GTM or development-level changes. - Serve as the internal expert for GA4 and GTM — supporting technical investigations, team troubleshooting, and tracking documentation. - 3+ years of strong hands-on experience with Google Tag Manager (GTM) — tag setup, triggers, variables, custom templates, and debugging. - Solid expertise in Google Analytics 4 (GA4) — event schema, data streams, conversions, audiences, and DebugView. - Experience implementing and auditing advertising pixels (Meta, Google Ads, LinkedIn, etc.). - Proficiency in cross-domain tracking, including linker configuration and parameter propagation. - Familiarity with Consent Mode v2 and CMP integrations (e.g., OneTrust, Cookiebot). - Ability to read and understand HTML, JavaScript, and CSS well enough to diagnose tracking issues and review implementation code. - Experience with browser developer tools (Chrome DevTools, Network tab, Console) and tag debugging tools (GTM Preview, GA4 DebugView, Tag Assistant). - Understanding of data layer architecture and event-driven tracking patterns. - Experience investigating discrepancies across platforms and working with imperfect or incomplete data. - Familiarity with iframe, multi-domain, and third-party checkout tracking challenges. - Knowledge of privacy regulations (GDPR, CCPA) and their impact on analytics data collection. Nice to Have - Experience with server-side tagging in GTM. - Exposure to other analytics tools (Adobe Analytics, Mixpanel, Amplitude). - Basic SQL knowledge for querying GA4 data via BigQuery. - Familiarity with attribution modeling concepts. WHAT WE OFFER: - USD compensation that values your expertise.‍ - Work from anywhere: Fully remote to suit your lifestyle.‍ - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.‍ - Growth-focused environment: Access to learning resources and clear pathways for growth.‍ - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more - ‍A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together.

Time zone: CET Location: EMEA - Design and implement complex automation workflows across BigQuery, BI systems, and other tools. - Build and maintain operational integrations that connect various tools and systems directly (e.g., ClicData, Slack, Google Sheets, or marketing platforms). - Lead major incident investigations, conduct root cause analyses, and implement preventive improvements and recovery mechanisms. - Drive analytical and critical thinking in data initiatives; challenge assumptions and propose innovative solutions. - Manage version control, code reviews, and collaborative development via GitHub; lead debugging, monitoring, and optimization of automation pipelines. - Collaborate with the engineering team to ensure automations align with reporting and system needs. - Write and maintain clean, modular, and scalable code; establish automated testing. - Develop and maintain comprehensive documentation frameworks; create reusable guides, and ensure transparency across projects. - Demonstrate exceptional attention to detail and establish team-wide quality standards; contribute to and align data strategies with organizational goals, influencing long-term data roadmap and architecture decisions. - Mentor junior colleagues. - 2+ years of experience with good knowledge of SQL, JavaScript (used for automation in the Google ecosystem), and Python. - Experience with BigQuery or strong general database expertise; Dataform experience is preferred but not mandatory. - Hands-on experience with Airflow or similar orchestration tools. - Strong understanding of data architecture, modeling frameworks, and performance optimization. - Proven track record in automation, data quality improvements, and building internal tools (JS/Python). - Strong understanding of APIs and BI platform integrations. - Advanced experience using GitHub for collaborative development. - Excellent problem-solving, communication, and cross-functional collaboration skills. - Experience in AdTech is strongly preferred, or interest in the domain or marketing-related education.

Location: EMEA (CET time zone) Responsibilities Platform Engineering - Build intuitive, performant frontends in React and JavaScript, and develop scalable backend services, APIs, and data pipelines in Java to support AI agents and automation workflows. - Contribute to building the orchestration layer for our platform, enabling autonomous multi-step actions across integrated tools and third-party platforms. - Integrate LLMs and AI agents into the web platform, including connecting to RAG-backed services. - Work with the Model Context Protocol (MCP) to connect agents to external APIs and databases. - Contribute to architectural decisions and developer experience improvements as an early member of the platform team. AI quality engineering - Contribute to evaluation pipelines and quality checks for LLM outputs, and integrate automated tests into the deployment pipeline. - Build automated test suites and quality gates so regressions are caught before production. Infrastructure & reliability - Build and maintain cloud-native infrastructure with containers and CI/CD pipelines. - Ensure all systems are production-grade: comprehensive error handling, logging, alerting, and observability. - Engineering experience: 5+ years designing, building, and shipping full-stack products end-to-end — from database to frontend — in collaborative environments. - Coding proficiency: Proficiency in Java (Spring Boot), React, and JavaScript, with a focus on clean, maintainable, and testable code. - Database knowledge: Solid understanding of how to design scalable, reliable data flows. Experience with PostgreSQL, Elasticsearch, or cloud data warehouses (BigQuery or similar); familiarity with vector databases (e.g., Qdrant, Pinecone) is a plus. - API & infrastructure: Strong experience with REST APIs, Webhooks, and secure API design. Comfortable with AWS (S3, EC2) and cloud-based deployments. - Quality mindset: You care deeply about measuring what you build. Solid experience with CI/CD pipelines and automated testing. Curiosity about measuring AI output quality — experience with LLM eval tools is a plus. - LLM & RAG familiarity: - Comfortable working with LLM APIs (OpenAI, Anthropic, Gemini) including prompt engineering, tool/function calling, and structured outputs. - Familiar with agentic frameworks or orchestration tools such as n8n, LangChain, or similar. - Familiar with RAG systems and embeddings concepts. - Engineering practices: Strong grasp of modern software engineering — version control, peer reviews, observability, and a collaborative, curious mindset. Conditions - USD compensation that values your expertise.‍ - Work from anywhere: Fully remote to suit your lifestyle.‍ - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.‍ - Growth-focused environment: Access to learning resources and clear pathways for growth.‍ - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more. - ‍A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together. AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.

Location: EMEA (CET time zone) Beyond our core agency services, we are developing Elevate, a proprietary Marketing Intelligence product featuring a "Universal AI Agent." Our technical vision is to consolidate our diverse internal tools and client-facing agents into a unified, autonomous ecosystem using the Model Context Protocol (MCP). In this role, you will operate as a Senior AI Solutions Engineer. You will have full architectural autonomy to design, build, and deploy complex AI solutions. You will bridge the gap between low-code orchestration and custom backend engineering to solve high-value business problems. Responsibilities Product Engineering (Elevate & Core Infrastructure) - Architect and build the Universal Agent: Design the central orchestration layer for our "Elevate" platform, allowing the AI to autonomously perform complex actions across integrated marketing tools. - Implement MCP Strategy: Lead the adoption of the Model Context Protocol (MCP) to standardize how our agents connect to external APIs, databases, and third-party platforms. Client & Agency Automation - Bespoke Agent Development: Prototype and deploy specialized AI agents or automation workflows for our internal process automation and B2B clients (e.g. Automated File handling, Data Analysis Pipelines, Automated Reporting). Technical Implementation - Advanced Integrations: Build custom connectors for complex APIs, handling authentication and data transformation programmatically. - Custom Tooling: Extend the capabilities of standard automation platforms by writing custom nodes, scripts, and microservices in TypeScript or Python. - Reliability Engineering: Ensure all workflows are production-grade, implementing comprehensive error handling, logging, and rate-limit management strategies. - Engineering Background: 5+ years of experience in software development (Backend focus) with a strong portfolio of AI/Automation projects. - Coding Proficiency: Strong production skills in TypeScript (Node.js) or Python. You must be comfortable writing code when low-code tools reach their functional limits. - API Architecture: Experience working with REST, GraphQL, and Webhooks. Ability to reverse-engineer private APIs when necessary. - LLM Architecture: Deep understanding of Large Language Models, including Prompt Engineering (OpenAI, Anthropic), Function Calling (Tool Use), Embeddings and RAG. - Automation Workflows Expertise: Experience with workflow automation software and workflows like N8N, Zapier, Make or Langchain - Database Knowledge: Proficiency with SQL and Vector Stores. Why Join Us? - Architectural Freedom: You define the technical approach. We focus on the outcome, giving you the autonomy to choose the right tools for the job. - Product Impact: You are not just building temporary scripts; you are engineering the core intelligence logic for the "Elevate" product. - Advanced Tech: We are early adopters of standards like MCP, offering you the chance to work with the latest developments in Agentic AI. Conditions - USD compensation that values your expertise.‍ - Work from anywhere: Fully remote to suit your lifestyle.‍ - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.‍ - Growth-focused environment: Access to learning resources and clear pathways for growth.‍ - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more. - ‍A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together. AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.

WHAT YOU’LL DO: WHAT YOU’LL DO: - Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations. - Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns. - Review and deliver reporting – having a keen eye for details. - Anticipate and address client needs and concerns (ideally before they arise). - Ability to multitask and manage multiple complex campaigns effectively. - Work closely with our internal teams, utilizing them as a resource for your clients’ success. - Contribute to the growth and development of the Client Service team and the company as a whole. WHAT YOU BRING: - Relevant Bachelor's degree. - 1+ years experience in the Advertising/Marketing industry. - Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps. - A proactive and eager attitude. - Ability to cope with a varied volume of work and occasional time pressure. - Excellent organizational skills – always two steps ahead. - Ability to work well independently and in a team environment. WHAT WE OFFER: - Competitive salary. - Work from anywhere: Fully remote to suit your lifestyle.‍ - Unlimited PTO that we actually encourage you to use—for adventures, recovery, or just because. - Growth-focused environment: Access to learning resources and clear pathways for growth. - Fun team events: From virtual pasta-making to yoga sessions, we make remote feel close. - A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.

WHAT YOU’LL DO: - Identify and engage potential customer accounts and key decision-makers through thorough research. - Execute omni-channel outreach via phone, email, and social platforms to build relationships and schedule Discovery Calls/Demos for the Growth Team. - Track and report all activities in HubSpot CRM to ensure seamless pipeline management. - Utilize a suite of sales tools (HubSpot CRM, Apollo/Outreach, ZoomInfo, Winmo, Goody, LinkedIn Sales Navigator) to optimize prospecting efforts. - Support Growth Directors in advancing deals beyond the initial Discovery Call/Demo, ensuring smooth progression through the sales funnel. - Collaborate cross-functionally with Planning, Growth, and Business Development teams to align sales strategies and maximize impact. - Curate and share relevant LinkedIn content to enhance personal branding and increase company visibility within the professional network. - Stay informed on industry trends, emerging technologies and the competitive landscape. - Consistently meet or exceed key performance metrics, including activity volume (calls, emails, LinkedIn messages), meetings set, RFPs generated from outreach, and revenue contributions. WHAT YOU BRING: - Interest in building a career in sales, with a passion for driving business growth. - Up to 12 months of experience in B2B sales or business development. - Strong communication, negotiation, and presentation skills, with the ability to engage and build relationships effectively. - High intellectual and emotional intelligence, demonstrating adaptability and strategic thinking. - Self-motivated, driven, and results-oriented, with a proactive approach to challenges. - Background in competition, achievement, or athletics is a plus, but not required. - Experience in cold calling and sales training is a plus, but not required. WHAT WE OFFER: - Competitive salary. - Work from anywhere: Fully remote to suit your lifestyle.‍ - Unlimited PTO that we actually encourage you to use—for adventures, recovery, or just because. - Growth-focused environment: Access to learning resources and clear pathways for growth. - Fun team events: From virtual pasta-making to yoga sessions, we make remote feel close. - A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.

Location: EMEA (CET) We are looking for a Senior AI Enablement & Implementation Specialist to deliver AI-enabled workflows across internal teams. This role focuses on translating business needs into structured AI use cases, coordinating cross-functional implementation, and ensuring adoption through documentation, training, and governance. You will own the lifecycle of AI initiatives, maintain a centralized AI knowledge base, and ensure solutions are reliable, reusable, and easy to use for both technical and non-technical teams. WHAT YOU'LL DO: - Translate real business problems into clear AI requirements, prompts, and workflows. - Design context and evaluation frameworks so AI outputs are reliable, measurable, and reusable. - Lead AI-enabled projects involving summarization, generation, classification, or decision support. - Participate in the development of the AI knowledge base and use case repository. - Support the development of training materials and educational resources, including the evaluation and refinement of technical content. - Scout new AI tools and models, run quick POCs, and assess their value before wider adoption. - Contribute to AI communication channels, AI implementation culture events, and participate in AI- and automation-related activities. - At least 2 years of proven experience leading AI, automation, or other innovation-focused initiatives within an organization. - Analytical mindset with the ability to identify system issues and unblock teams. - Strong facilitation and communication skills — able to tailor discussions for both technical and non-technical audiences. - Familiarity with large language models, creative AI tools, and API-based workflows. - Clear, thoughtful communicator — able to write documentation and instructions that people actually use and understand. - Located in the EMEA region, working CET hours. NICE TO HAVE: - Hands-on experience with prompt engineering, Python, or SQL. - Engineering background. - Certifications in project management methodologies. - Experience in AdTech, MarTech, or client support. WHAT WE OFFER: - USD compensation that values your expertise.‍ - Work from anywhere: Fully remote to suit your lifestyle.‍ - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.‍ - Growth-focused environment: Access to learning resources and clear pathways for growth.‍ - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more - ‍A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together.

Role Description We are looking for an Executive Assistant to support a C-level leader in a fast-paced, high-growth environment. This role goes beyond traditional administrative support and focuses on bringing structure to initiatives, coordinating cross-functional work, and ensuring execution across multiple parallel projects. The ideal candidate is highly organized, proactive, and comfortable operating in a dynamic setting, working closely with senior leadership and stakeholders across the organization. - Manage executive calendar, priorities, and daily operational workflow. - Structure ideas and initiatives into clear action plans. - Track multiple initiatives and follow up with stakeholders on progress. - Build and maintain a centralized roadmap across ongoing projects. - Coordinate cross-functional communication across business units. - Prepare presentations, internal materials, and leadership updates. - Organize travel, visas, and related logistics. - Manage executive communications and follow-ups across Slack, email, and meetings. - Help systematize workflows and improve operational efficiency. - Support hiring and other operational initiatives as needed. - Improve workflows using AI tools and automation where applicable. Qualifications - Proven experience as an Executive Assistant supporting C-level leadership in a fast-paced or startup environment. - Ability to manage multiple projects simultaneously and track progress across teams. - Strong organizational and prioritization skills with high attention to detail. - Experience turning high-level ideas into structured action plans and follow-ups. - Ability to coordinate cross-functional stakeholders and drive execution. - Strong ownership and proactive approach to problem solving. - Ability to operate independently with minimal guidance. - Advanced English. - Strong Excel skills. - Ability to prepare executive-level presentations. - Experience managing complex calendars, travel, and logistics. - Experience coordinating visas and international travel arrangements. - Experience in AdTech, digital marketing, or technology companies. - Based in Cyprus or available to work within CET time zone. Benefits - USD compensation that values your expertise. - Work from anywhere: Fully remote to suit your lifestyle. - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter. - Growth-focused environment: Access to learning resources and clear pathways for growth. - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more. - A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together. Steps of the Selection Process - Screening Interview (45 minutes) – Initial conversation with a recruiter. - Case Study Assignment – Complete a task designed to showcase your skills. - Interview with Co-Founder (60 minutes) – A high-level conversation to explore your professional values, motivation, and how your vision aligns with the company’s mission and long-term goals. - Offer – If successful, you’ll receive an offer to join our team.

Location: EMEA (CET) We are looking for a Senior AI Enablement & Implementation Engineer to deliver AI-enabled workflows across internal teams. This role focuses on translating business needs into structured AI use cases, coordinating cross-functional implementation, and ensuring adoption through documentation, training, and governance. You will own the lifecycle of AI initiatives, maintain a centralized AI knowledge base, and ensure solutions are reliable, reusable, and easy to use for both technical and non-technical teams. WHAT YOU'LL DO: - Translate real business problems into clear AI requirements, prompts, and workflows. - Design context and evaluation frameworks so AI outputs are reliable, measurable, and reusable. - Lead AI-enabled projects involving summarization, generation, classification, or decision support. - Own the AI Knowledge Base and Use Case Repository, keeping documentation fresh and preventing duplicate work. - Deliver tailored AI trainings, workshops, and practical sessions for both technical and non-technical teams. - Facilitate hands-on experimentation focused on real operational needs. - Scout new AI tools and models, run quick POCs, and assess their value before wider adoption. - Build adoption roadmaps, track usage metrics, gather feedback, and iterate on workflows. - Support AI Champions, moderate internal AI communication channels, and contribute to a strong AI culture. - 5+ years managing cross-functional projects in digital advertising, marketing tech, or software. - Analytical mindset with the ability to identify system issues and unblock teams. - Proven experience leading AI, automation, or other innovation-focused initiatives within an organization. - Strong facilitation and communication skills — able to tailor discussions for both technical and non-technical audiences. - Familiarity with large language models, creative AI tools, and API-based workflows. - Clear, thoughtful communicator — you write documentation and instructions people actually use and understand. - Engineering background (preferably backend). - Located in the EMEA region, working CET hours. NICE TO HAVE: - Hands-on experience with prompt engineering, Python, or SQL. - Certifications in project management methodologies. - Experience in AdTech, MarTech or Client support area. WHAT WE OFFER: - USD compensation that values your expertise.‍ - Work from anywhere: Fully remote to suit your lifestyle.‍ - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.‍ - Growth-focused environment: Access to learning resources and clear pathways for growth.‍ - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more - ‍A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together.